Jyoti Modi, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionApr 9, 2009
0120071279 (E.E.O.C. Apr. 9, 2009)

0120071279

04-09-2009

Jyoti Modi, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Jyoti Modi,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 0120071279

Hearing No. 170-2005-00565X

Agency No. 4A088011204

DECISION

On January 3, 2007, complainant filed an appeal from the agency's

December 4, 2006 final order concerning her equal employment opportunity

(EEO) complaint alleging employment discrimination in violation of

Title VII of the Civil Rights Act of 1964 (Title VII), as amended, 42

U.S.C. � 2000e et seq., and Section 501 of the Rehabilitation Act of 1973

(Rehabilitation Act), as amended, 29 U.S.C. � 791 et seq. The appeal is

accepted pursuant to 29 C.F.R. � 1614.405(a). For the following reasons,

the Commission AFFIRMS the agency's final order.

BACKGROUND

At the time of events giving rise to this complaint, complainant worked

as a Mail Processing Clerk at the agency's New Brunswick, New Jersey

facility. On December 15, 2004, complainant filed an EEO complaint

alleging that she was discriminated against on the bases of national

origin (Indian), disability (skin graft on leg), age (46 at the relevant

time), and in reprisal for prior protected EEO activity when:

1. management improperly requested medical documentation in

connection with complainant's light duty and sick leave;

2. management denied her light duty accommodation for her injured

leg;

3. on several occasions, complainant was yelled at by her supervisor

(S1);

4. on April 7, 2004, management issued her a Letter of Warning

(LOW) for refusing a direct order from S1.

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and notice of her right to request

a hearing before an EEOC Administrative Judge (AJ). Complainant timely

requested a hearing. The AJ assigned to the case held a hearing on

October 26, 2006, and issued a decision on November 8, 2006, finding no

discrimination. The agency subsequently issued a final order adopting

the AJ's finding that complainant failed to prove that she was subjected

to discrimination as alleged. On appeal, complainant reiterates her

contention that she was subjected to unlawful discrimination and a hostile

work environment. Complainant also contends that S1's hearing testimony

is not worthy of credence.

ANALYSIS AND FINDINGS

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as "such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion." Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to a

de novo standard of review, whether or not a hearing was held.

To prevail in a disparate treatment claim such as this, complainant

must satisfy the three-part evidentiary scheme fashioned by the

Supreme Court in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973).

She must generally establish a prima facie case by demonstrating that

she was subjected to an adverse employment action under circumstances

that would support an inference of discrimination. Furnco Construction

Co. v. Waters, 438 U.S. 567, 576 (1978). The prima facie inquiry may be

dispensed with in this case, however, because the agency has articulated

legitimate and nondiscriminatory reasons for its conduct. See United

States Postal Service Board of Governors v. Aikens, 460 U.S. 711,

713-17 (1983); Holley v. Department of Veterans Affairs, EEOC Request

No. 05950842 (November 13, 1997). To ultimately prevail, complainant must

prove, by a preponderance of the evidence, that the agency's explanation

is a pretext for discrimination. Reeves v. Sanderson Plumbing Products,

Inc., 530 U.S. 133, 143 (2000); St. Mary's Honor Center v. Hicks, 509

U.S. 502, 519 (1993); Texas Department of Community Affairs v. Burdine,

450 U.S. 248, 256 (1981); Holley v. Department of Veterans Affairs,

EEOC Request No. 05950842 (November 13, 1997); Pavelka v. Department of

the Navy, EEOC Request No. 05950351 (December 14, 1995).

Here, we concur with the AJ's finding that assuming, arguendo, complainant

established a prima facie case of national origin, age, disability, and

reprisal discrimination, the agency nonetheless articulated legitimate,

non-discriminatory reasons for its actions. Specifically, the record

shows that, on April 6, 2004, S1 instructed complainant to report to the

computerized forwarding system section, but that complainant "questioned

[S1's] authority and disrespected [her] ... loudly and demonstratively on

the workroom floor." (Report of Investigation, Exhibit 6). The record

also shows that as a result of complainant's actions, S1 issued her a

LOW, and that this discipline was issued in accordance with the agency's

progressive discipline policy. Id. With respect to management requesting

that complainant provide medical documentation, the record shows that

these requests were made in connection with complainant's request for

light duty and her unscheduled sick leave. The record also shows that

complainant repeatedly refused to provide the requested documentation,

stating that she'd "been giving enough documents for employee medical."

(Hearing Transcript, 30). The record shows, however, that when S1

contacted the Occupational Health Nurse Administrator, S1 was informed

that the agency had no medical documentation on file for complainant.

(R.O.I., Ex. 13). Here, we concur with the AJ that the agency's requests

for medical documentation were not improper. We further concur with the

AJ's finding that complainant failed to show that the agency's actions

were motivated by discriminatory or retaliatory animus, or that the

agency's articulated reasons for its actions are pretextual.

We note that complainant also alleges that she was denied light duty,

a form of a reasonable accommodation. Federal agencies are required

to provide reasonable accommodation to qualified individuals with

disabilities who are employees or applicants for employment unless to do

so would cause undue hardship. 29 C.F.R. � 1630.9(a). We also note that

when an individual's disability or need for reasonable accommodation is

not obvious, and he or she fails to provide reasonable documentation

requested by the employer, then the employer will not be held liable

for failure to provide the requested accommodation. EEOC's Enforcement

Guidance on Reasonable Accommodation and Undue Hardship Under the

American with Disabilities Act, EEOC Notice No. 915.002 (October 17,

2002), Question 6. Here, we concur with the AJ's finding that the

agency's requests for medical documentation were proper. We also concur

with the AJ's finding that any delays in providing complainant with a

reasonable accommodation were the result of her refusal to submit the

requested medical documentation. (H.T., 30-31; 51-52; 65; 86; 103).

Finally, to the extent that complainant is alleging that she was subjected

to a hostile work environment, by being yelled at or otherwise, we concur

with the AJ's finding that complainant's claim of hostile work environment

must fail. See Enforcement Guidance on Harris v. Forklift Systems, Inc.,

EEOC Notice No. 915.002 (March 8, 1994). A prima facie case of hostile

work environment is precluded based on our finding that complainant

failed to establish that any of the actions taken by the agency were

motivated by discriminatory or retaliatory animus. See Oakley v. United

States Postal Service, EEOC Appeal No. 01982923 (September 21, 2000).

We find that the AJ's findings are supported by the record, and we

discern no basis upon which to disturb the AJ's decision. Accordingly,

we affirm the agency's final order.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M1208)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 77960,

Washington, DC 20013. In the absence of a legible postmark, the request

to reconsider shall be deemed timely filed if it is received by mail

within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0408)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File a Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

April 9, 2009

Date

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0120071279

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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0120071279