Juanita P. Jojola-Jemison, Appellant,v.William J. Henderson, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionOct 8, 1998
01970027 (E.E.O.C. Oct. 8, 1998)

01970027

10-08-1998

Juanita P. Jojola-Jemison, Appellant, v. William J. Henderson, Postmaster General, United States Postal Service, Agency.


Juanita P. Jojola-Jemison v. United States Postal Service

01970027

October 8, 1998

Juanita P. Jojola-Jemison, )

Appellant, )

)

v. ) Appeal No. 01970027

) Agency No. 5S-1234-92

William J. Henderson, )

Postmaster General, )

United States Postal Service, )

Agency. )

___________________________________)

DECISION ON APPEAL

INTRODUCTION

Appellant filed an appeal with the Commission from a final decision of

the agency concerning her complaint of unlawful employment discrimination

in violation of Title VII of the Civil Rights Act of 1964, 42 U.S.C. �

2000e et seq. The final agency decision was received by appellant on

August 26, 1996. The appeal was postmarked on September 24, 1996.

Accordingly, the appeal is timely and is accepted in accordance with

EEOC Order No. 960, as amended. See 29 C.F.R. � 1614.402(a).

ISSUE PRESENTED

Whether the agency erred in not awarding appellant compensatory damages in

connection with a previous finding of discrimination by the Commission.

BACKGROUND

Appellant filed a complaint in which she alleged that her supervisor

had been harassing her because of her gender since 1983. In particular,

she alleged that between 1990 and April 1992, her supervisor stood

behind her at her work area and stared at her as she cased her mail,

which caused her to feel humiliated. In Jojola-Jemison v. United

States Postal Service, EEOC Appeal No. 01942078 (April 18, 1996),

the Commission found that the supervisor's conduct toward appellant

between 1990 and April 1992 constituted harassment on the basis of sex.

As part of its order for relief, the Commission ordered the agency to

accept and process appellant's claim for compensatory damages.<1>

In an investigative affidavit dated May 6, 1996, the agency asked

appellant to provide:

1. a detailed description of the nature and extent of any injury or

condition for which she was claiming compensation;

2. a precise explanation of how the agency caused the injury or

condition;

3. the identity of any health care professional who has stated that her

injury or condition was caused by the conduct of the agency; and

4. the identity of any health care provider who has examined or treated

her for the injury or condition in question, as well as the dates and

descriptions of any treatment received.

The notice also specified that objective evidence of losses is required

for non-pecuniary expenses resulting from the incidents described in

appellant's complaint.

Appellant's evidence consists solely of her own affidavit, which

she prepared in response to the agency's damages inquiry that had

been ordered in EEOC Appeal No. 01942078. Appellant stated that she

had incurred numerous injuries as a result of the discrimination

and harassment that she had been subject to, including loss of job

security, damage to marital relationship, damage to personal reputation,

damage to professional reputation, damage to overall health, including

sleeplessness, anxiety, depression and stress, loss of sense of physical

and psychological well-being, loss of self-esteem, inconvenience, and

damage to personal, job and professional relationships.

Appellant further stated that her problems with the station manager in

regards to gender harassment dated back to 1983. Appellant testified that

at the end of the station manager's hearing testimony, the manager glared

at her in a particularly frightening way. Specifically, she stated:

This so upset me that I was unable to return to work, lost sleep,

suffered severe anxiety and depression. My personal physician prescribed

medication for my condition and referred me to a psychologist for therapy.

I remained in the care of the psychologist for several months until my

situation improved....My reputation has been ruined due to the station

manager's lies and false accusations....My feelings about my employer have

been irreparably damaged due to their negligence and even malice toward

my complaints.....I am asking for compensatory damages for non-pecuniary

damages including emotional suffering and harm, pain, humiliation,

damage to my reputation, inconvenience, loss of enjoyment of live,

marital strain...the aggregate amount of which is $300,000 dollars.

Appellant further stated:

The agency caused these injuries through negligence, malicious or reckless

indifference to my federally protected rights.

When asked to identify any health care professionals who were

treating her, she gave the name of a psychiatrist who prescribed

anti-depressant/anxiety medication in September 1993 and referred her to

a psychologist. She indicated that the psychologist treated her between

September 1993 through Spring 1994.

After reviewing appellant's affidavit, the agency issued a final decision

in which it concluded that appellant failed to prove that she was entitled

to compensatory damages.

ANALYSIS AND FINDINGS

To prevail in a claim for compensatory damages, appellant must establish

a causal connection between the station manager's discriminatory conduct

and the harm that she suffered. See Browne v. Department of Agriculture,

EEOC Appeal No. 01944256 (July 17, 1995). Appellant testified that she

experienced severe anxiety and depression as a result of the supervisor's

conduct. She stated that her marital relationship, personal reputation,

and professional standing had been damaged. She also stated, however,

that her father had passed away and that she was taking medication

for pre-menopausal and circulatory problems. She does not specify the

date of her father's passing or the dates that she began taking her

prescription medication. We also note that the conduct found to be

discriminatory occurred up to April 1992, but that appellant did not

present any documents or testimony indicating that she sought medical

or psychological treatment before September 1993, nearly eighteen months

later. We find that the imprecise evidence and intervening factors set

forth in appellant's affidavit weakens the causal connection between her

emotional distress and the supervisor's conduct, but does not break it.

Appellant is entitled to an award of compensatory damages for emotional

distress, and we must now determine the amount of that award. We note

that appellant has not presented any supporting medical documentation

from either the psychiatrist or the psychologist that emotional distress

was attributable to the humiliation that she experienced as a result of

being closely scrutinized by the supervisor. Although such evidence

is not essential to the recovery of compensatory damages, its absence

may affect the amount of the award. Lawrence v. United States Postal

Service, EEOC Appeal No. 01952288 (April 18, 1996).

The Commission has held that damage awards should be consistent with

amounts awarded in similar cases. Findlay v. United States Postal

Service, EEOC Appeal No. 01942985 (April 29, 1997). An award of $500 in

compensatory damages for emotional distress was found to be appropriate in

which the only evidence presented by the plaintiff to support his claim

was his own testimony that he was cranky with his family and friends,

that he felt stressful and embarrassed, and that he had many sleepless

nights as a result. Kuntz v. City of New Haven, 3 AD Cases 1590, 1592

(D. Conn.), aff'd without opinion 29 F.3d 622 (2d Cir.), cert. denied 115

S.Ct. 667 (1994). The plaintiff in Kuntz completely lacked corroborating

evidence. Similarly, in the instant case, the only evidence that appellant

presents in support of her claim is her own statement that she suffered

from severe anxiety and depression as a result of the actions of her

supervisor. In addition to lacking documentation from health care

providers, the record lacks corroborating statements from appellant's

family members, friends or colleagues. Moreover, as previously noted,

there are no indications that she sought medical treatment or therapy

for nearly a year and a half after the harassment ended. Under these

circumstances, we find that an award of $500 is appropriate, and that

the record is insufficent to justify a higher award. We will therefore

order the agency to pay appellant $500 in compensatory damages.

CONCLUSION

Based on a thorough review of the record, and for the foregoing reasons,

the Commission REVERSES the agency's final decision denying appellant's

claim for compensatory damages.

ORDER (D1092)

The agency shall issue appellant a check for $500, representing an

award of compensatory damages which resulted from her supervisor's

discriminatory harassment between 1990 and April 1992.

The agency shall also submit a report of compliance, as provided in the

statement entitled "Implementation of the Commission's Decision."

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0595)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the appellant. If the agency does not comply with the Commission's

order, the appellant may petition the Commission for enforcement of

the order. 29 C.F.R. �1614.503 (a). The appellant also has the right

to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.408, 1614.409, and 1614.503 (g). Alternatively,

the appellant has the right to file a civil action on the underlying

complaint in accordance with the paragraph below entitled "Right to File

A Civil Action." 29 C.F.R. �� 1614.408 and 1614.409. A civil action for

enforcement or a civil action on the underlying complaint is subject to

the deadline stated in 42 U.S.C. �2000e-16(c) (Supp. V 1993). If the

appellant files a civil action, the administrative processing of the

complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. �1614.410.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0795)

The Commission may, in its discretion, reconsider the decision in this

case if the appellant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. New and material evidence is available that was not readily available

when the previous decision was issued; or

2. The previous decision involved an erroneous interpretation of law,

regulation or material fact, or misapplication of established policy; or

3. The decision is of such exceptional nature as to have substantial

precedential implications.

Requests to reconsider, with supporting arguments or evidence, MUST

BE FILED WITHIN THIRTY (30) CALENDAR DAYS of the date you receive this

decision, or WITHIN TWENTY (20) CALENDAR DAYS of the date you receive

a timely request to reconsider filed by another party. Any argument in

opposition to the request to reconsider or cross request to reconsider

MUST be submitted to the Commission and to the requesting party

WITHIN TWENTY (20) CALENDAR DAYS of the date you receive the request

to reconsider. See 29 C.F.R. �1614.407. All requests and arguments

must bear proof of postmark and be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark,

the request to reconsider shall be deemed filed on the date it is received

by the Commission.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely. If extenuating circumstances

have prevented the timely filing of a request for reconsideration,

a written statement setting forth the circumstances which caused the

delay and any supporting documentation must be submitted with your

request for reconsideration. The Commission will consider requests

for reconsideration filed after the deadline only in very limited

circumstances. See 29 C.F.R. �1614.604(c).

RIGHT TO FILE A CIVIL ACTION (R0993)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court. It is the position of the Commission that you

have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. You should be aware, however, that courts in some

jurisdictions have interpreted the Civil Rights Act of 1991 in a manner

suggesting that a civil action must be filed WITHIN THIRTY (30) CALENDAR

DAYS from the date that you receive this decision. To ensure that your

civil action is considered timely, you are advised to file it WITHIN

THIRTY (30) CALENDAR DAYS from the date that you receive this decision

or to consult an attorney concerning the applicable time period in the

jurisdiction in which your action would be filed. In the alternative,

you may file a civil action AFTER ONE HUNDRED AND EIGHTY (180) CALENDAR

DAYS of the date you filed your complaint with the agency, or filed your

appeal with the Commission. If you file a civil action, YOU MUST NAME

AS THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY

HEAD OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME

AND OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work.

Filing a civil action will terminate the administrative processing of

your complaint.

RIGHT TO REQUEST COUNSEL (Z1092)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. �2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. ��791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

OCT 8, 1998

_______________ ______________________________

Date Frances M. Hart

Executive Officer

Executive Secretariat

1The Commission stated in Appeal No. 01942078 that objective evidence

of compensatory damages may include a statement by appellant describing

her emotional distress and statements from witnesses, both on and off

the job, describing the distress. We also stated that such statements

should include detailed information on physical or behavioral

manifestations of the distress, information on the duration of the

distress, and examples of how the distress affected appellant day to

day, both on and off the job. Carle v. Department of the Navy, EEOC

Appeal No. 01922369 (January 5, 1993).