Janet Davis, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionDec 14, 2004
01a33363 (E.E.O.C. Dec. 14, 2004)

01a33363

12-14-2004

Janet Davis, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Janet Davis v. United States Postal Service

01A33363

December 14, 2004

.

Janet Davis,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 01A33363

Agency No. 4E-800-0233-99

DECISION

INTRODUCTION

Complainant timely initiated an appeal from a final agency decision

(FAD) concerning her complaint of unlawful employment discrimination

in violation of Title VII of the Civil Rights Act of 1964 (Title VII),

as amended, 42 U.S.C. Sec. 2000e et seq. The appeal is accepted pursuant

to 29 C.F.R. Sec. 1614.405.

BACKGROUND

This matter, which has an extended procedural history, has been before the

Commission before. In Davis v. United States Postal Service, EEOC Appeal

No.01A01352 (January 23, 2003) we summarized that history as follows:

In August, 1991, complainant, a training technician at the agency's Postal

Education and Development Center, General Mail Facility, Denver, Colorado,

was transferred to the agency's Communications Department. Starting

in September, 1991, complainant's co-worker began hugging and

kissing complainant, who objected to and rejected the co-worker's

behavior. Complainant did not initially report the co-worker's behavior

to her superiors. On one occasion, complainant's supervisor observed

the co-worker hug complainant. The supervisor told the co-worker to stop

the behavior. According to the complainant, the co-worker continued the

same kissing and hugging behavior with complainant. On March 2, 1992,

the co-worker grabbed complainant by the hips and rubbed his pelvis

against her. Complainant reported this event to the EEO manager, who urged

complainant to file a formal complaint. According to complainant, the EEO

Office took complainant's statement, but did not further pursue the claim,

despite knowledge of reports of the co-worker's sexual harassment made

by other women in the agency. Complainant asserted that she believed

that she had satisfied all administrative prerequisites for filing a

formal complaint. The co-worker harassed complainant twice after she

reported his behavior. One of these events arose because the supervisor

who previously observed and told the co-worker to stop the harassing

behavior later assigned complainant to ride in a car with the co-worker,

who harassed complainant during the car ride.

According to the agency, effective March 6, 1992, the co-worker

was returned to his former position at the agency's North Pecos

Station. According to the complainant, the co-worker continued to work

with complainant and continued his harassing behavior until early April,

1992, when he was transferred away from the Communications Department.

On June 2, 1995, complainant filed a civil action in U.S. District Court,

alleging, among other things, sexual harassment discrimination. In a

summary judgment opinion, the court found that complainant's claims were

untimely filed, and in any event, because complainant was satisfied with

her job, she could not show that her work environment was intolerable

(hostile). On appeal, the circuit court reversed, holding among other

things, that as a matter of law, a genuine issue of material fact

existed about whether the complaint was timely filed, and a claimant

who is satisfied with a job can nonetheless subjectively perceive the

work environment to be hostile. Davis v. United States Postal Service,

142 F.3d at 1334, 1341 (10th Cir. 1998). On May 6, 1998, the circuit

court remanded the case for further proceedings before the district court.

On complainant's motion, the district court remanded the matter to the

agency on December 31, 1998, for investigation and final decision. On

remand, the agency investigated complainant's claim of sexual harassment,

and, on July 8, 1999, issued a report of investigation. [FN1] The

report of investigation does not contain any record of the March, 1992

EEO counseling, nor does it show what further action was taken by the

agency. The investigation consists wholly of the district court trial

transcripts. On October 22, 1999, the agency issued a decision finding

the sexual harassment claim was not timely brought, and that nonetheless,

the complainant failed to prove discrimination on the basis of sexual

harassment.

Complainant appealed that decision to the Commission. In Davis v. United

States Postal Service, EEOC Appeal No. 01A01352 (January 23, 2003) we

reversed the final agency decision, finding that complainant had filed

a timely formal administrative complaint. On the merits, we found

that complainant had been subjected to a hostile work environment.

We remanded the matter to the agency for, inter alia, a determination

of complainant's entitlement to compensatory damages and an award of

attorney's fees. On remand the agency determined that complainant should

be awarded $5000 in compensatory damages but failed to make any finding

regarding complainant's entitlement to attorney's fees. Complainant

has now appealed to us again, contending that the compensatory damages

awarded her are inadequate and seeking an award of attorney's fees in

excess of $100,000.

ANALYSIS AND FINDINGS

Legal Services Related To Federal Court Litigation

Title VII authorizes the award of reasonable attorney's fees,

including for an attorney's processing of a compensatory damages claim.

29 C.F.R. Sec. 1614.501(e). To establish entitlement to attorney's

fees, complainant must first show that he or she is a prevailing party.

Buckhannon Bd. and Care Home Inc. v. West Virginia Dept. of Health

and Human Resources, 532 U.S. 598 (2001). A prevailing party for this

purpose is one who succeeds on any significant issue, and achieves some

of the benefit sought in bringing the action. Davis v. Department of

Transportation, EEOC Request No. 05970101 (February 4, 1999) (citing

Hensley v. Eckerhart, 461 U.S. 427, 433 (1983)).

Complainant's counsel seeks reimbursement for attorney fees incurred in

connection with the prosecution of complainant's claim in federal District

Court and in the United States Court of Appeal for the 10th Circuit.

The agency opposes reimbursement for those services on the ground that

the Commission's regulations authorize an award of attorney's fees only

for services rendered in connection with administrative EEO proceeding.

The agency's position is well taken.

Commission precedent of long standing holds that attorney's fees will

generally not be awarded for legal services rendered in fora other than

the Commission. See Cole v. United States Postal Service. EEOC Request

No. 05910450 (February 1997) It is true that the Commission recognized

an exception to that general rule in Hall v. Department of Air Force,

EEOC Request No. 05880561 (May 1, 1990) where it held that legal services

in connection with the filing of a civil action could be reimbursable

if a complainant could show that the filing served as a �catalyst� that

prompted the agency to take action favorable to complainant. However,

the Supreme Court's subsequent decision in Buckhannon Bd. and Care

Home Inc, supra, rejected the catalyst theory of attorney fees awards,

holding that in order to be considered a prevailing party entitled to

an award, a plaintiff must have obtained some court approved relief,

such as a judgment or consent decree. Since complainant did not receive

any such relief in the District Court or the Court of Appeals, she was

not a prevailing party in those proceedings.

Legal Services Related To Administrative EEO Complaint

Complainant is entitled to reimbursement for fees incurred in connection

with the processing of the administrative complaint. In the context

of this case, that process began, for all practical purposes, when the

District Court granted complainant's motion to remand the case to the

agency on December 31, 1998 and ended when the Commission issued its

decision on January 23, 2003 reversing the agency's final decision.

The fee award is ordinarily determined by multiplying a reasonable

number of hours expended on the case by a reasonable hourly rate,

also known as a "lodestar." See 29 C.F.R. Sec. 1614.501(e)(2)(ii)(B);

Bernard v. Department of Veterans Affairs, EEOC Appeal No. 01966861 (July

17, 1998). In determining the number of hours expended the Commission

recognizes that the attorney "is not required to record in great

detail the manner in which each minute of his time was expended." Id.

However, the attorney does have the burden of identifying the subject

matters on which he spent his time by submitting sufficiently detailed

and contemporaneous time records to ensure that the time spent was

accurately recorded. Id.

Further, a reasonable fee award may be assessed in light of factors such

as: (1) the time required (versus time expended) to complete the legal

work; (2) novelty or difficulty of the issues; (3) the requisite skill

to properly handle the case; (4) the degree to which counsel is precluded

from taking other cases; (5) the relief sought and results obtained; and

(6) the nature and length of the attorney-client relationship. See Cerny

v. Department of the Army, EEOC Request No. 05930899 (October 19, 1994).

Complainant is only entitled to an award for time reasonably expended.

It does not always follow that the amount of time actually expended is

the amount of time reasonably expended. Elvin v. Department of Labor,

EEOC Request No. 01943425 (August 31, 1995). Rather, "billing judgment"

is an important component in fee setting, and hours that would not be

properly billed to a private client are also not properly billed to

the agency pursuant to a successful EEO claim. Id. Counsel for the

prevailing party should make a "good faith effort to exclude from a fee

request hours that are excessive, redundant or otherwise unnecessary."

See Bernard, EEOC Appeal No. 01966861.

In the instant case, complainant's counsel has submitted evidence

to support the hourly rates he is seeking to charge for himself and

co-counsel. The agency has raised no objection to the claimed hourly

rates. Complainant's counsel has also provided a reasonably detailed

listing of the legal services performed on complainant's behalf.

The agency has raised no objection to reimbursement for any of the

legal services performed in 1999, the year in which the bulk of the

legal work on the administrative EEO process was performed. Therefore,

as summarized below, all of the legal services performed in 1999 for

which complainant's counsel seeks compensation will be reimbursed at

the hourly rates requested.

Hourly Rate Hours Subtotal Total

$200 66.15 $13,230.00

$185 12.9 $2,386.50

$75 .4 $30

$15,646.50

For the period January 1, 2000 through January 23, 2003, the date of

the Commission's decision on complainant's appeal, the agency objects

to reimbursement for any legal services, contending that no hours were

reasonably expended because complainant's appeal was pending before

the Commission and there was no need for any legal work to be done.

We do not agree. Even during the pendency of an appeal, there may be a

continuing obligation on an attorney to keep his client informed of the

status of the case or take other actions to protect his client's interest.

Legal services of that nature are reimbursable. We have reviewed the

fee petition and determined that services rendered on the following

dates and in the following amounts should be reimbursed:

Counsel

Date Amount Hourly Rate Subtotals Total

9/14/00 .8 hours $230 $184.00

9/15/00 1.3 hours $230 $299.00

1/14/01 .5 hours $255 $127.50

4/7/01 .6 hours $255 $153.00

11/21/01 .2 hours $255 $ 51.00

10/22/02 .8 hours $255 $204.00

$1,018.50

Co-Counsel

9/18/00 .35 hours $200 $70.00

$1,718.50

On the basis of the foregoing, complainant is entitled to an award of

attorney's fees in the amount of $17,365.00 for the period ending January

23, 2003.<1>

Costs

Reasonable costs incurred by the prevailing complainant in the course of

litigating an EEO claim are compensable. Hafiz v. Department of Defense,

EEOC Petition No. 04960021 (July 11, 1997). These may include such

items as mileage, postage, telephone calls, photocopying, and any other

reasonable expenses incurred in connection with the complaint. Carver

v. United States Postal Service, EEOC Petition No. 04950004 (June 19,

1996). It is complainant's burden to prove that she incurred such

costs, by providing documentation to support a claim for costs, such

as bills for copying, telephone bills, or receipts for mailings. Hafiz,

supra. Although complainant's attorney lists several costs, and the amount

incurred, the record contains no documentation to support complainant's

claim. Accordingly, we deny complainant's claim for costs.

Compensatory Damages

When discrimination is found, the agency must provide the complainant

with a remedy that constitutes full, make whole relief to restore her

as nearly as possible to the position she would have occupied absent

the discrimination. See, e.g., Franks v. Bowman Transportation Co.,

424 U.S. 747, 764 (1976); Albemarle Paper Co. v. Moody, 422 U.S. 405,

418-19 (1975); Adesanya v. Postal Service, EEOC Appeal No. 01933395 (July

21, 1994). Pursuant to section 102(a) of the Civil Rights Act of 1991,

a complainant who establishes unlawful intentional discrimination under

either Title VII of the Civil Rights Act of 1964 (Title VII), as amended,

42 U.S.C. Sec. 2000e et seq. or Section 501 of the Rehabilitation

Act of 1973 (Rehabilitation Act), as amended, 29 U.S.C. Sec. 791 et

seq. may receive compensatory damages for past and future pecuniary

losses (i.e., out-of-pocket expenses) and non-pecuniary losses (e.g.,

pain and suffering, mental anguish) as part of this make whole relief.

42 U.S.C. Sec. 1981a(b)(3). In West v. Gibson, 119 S.Ct. 1906 (1999),

the Supreme Court held that Congress afforded the Commission the authority

to award compensatory damages in the administrative process. For an

employer with more than 500 employees, such as the agency, the limit of

liability for future pecuniary and non-pecuniary damages is $300,000.

42 U.S.C. Sec. 1981a(b)(3)

To receive an award of compensatory damages, a complainant must

demonstrate that he or she has been harmed as a result of the agency's

discriminatory action; the extent, nature, and severity of the harm; and

the duration or expected duration of the harm. Rivera v. Department of

the Navy, EEOC Appeal No. 01934157 (July 22, 1994), req. for recons. den.,

EEOC Request No. 05940927 (December 11, 1995); Enforcement Guidance:

Compensatory and Punitive Damages Available Under Section 102 of the Civil

Rights Act of 1991, EEOC Notice No. 915.002 (July 14, 1992), at 11-12, 14.

Compensatory damages may be awarded for the past pecuniary losses,

future pecuniary losses, and non-pecuniary losses which are directly or

proximately caused by the agency's discriminatory conduct. EEOC Notice

No. 915.002 at 8. Objective evidence of compensatory damages can include

statements from the complainant concerning his or her emotional pain or

suffering, inconvenience, mental anguish, loss of enjoyment of life,

injury to professional standing, injury to character or reputation,

injury to credit standing, loss of health, and any other nonpecuniary

losses that are incurred as a result of the discriminatory conduct.

Statements from others, including family members, friends, health

care providers, other counselors (including clergy) could address the

outward manifestations or physical consequences of emotional distress,

including sleeplessness, anxiety, stress, depression, marital strain,

humiliation, emotional distress, loss of self-esteem, excessive fatigue,

or a nervous breakdown. See Lawrence v. United States Postal Service,

EEOC Appeal No. 01952288 (April 18, 1996), citing Carle v. Department

of the Navy, EEOC Appeal No. 01922369 (January 5, 1993).

Evidence from a health care provider or other expert is not a mandatory

prerequisite for recovery of compensatory damages for emotional harm.

A complainant's own testimony, along with the circumstances of a

particular case, can suffice to sustain his or her burden in this regard.

The more inherently degrading or humiliating the defendant's action is,

the more reasonable it is to infer that a person would suffer humiliation

or distress from that action. The absence of supporting evidence,

however, may affect the amount of damages appropriate in specific cases.

Lawrence, EEOC Appeal No. 01952288.

Non-Pecuniary Compensatory Damages

There is no precise formula for determining the amount of damages for

non-pecuniary losses, except that the award should reflect the nature

and severity of the harm and the duration or expected duration of the

harm. Loving v. Department of the Treasury, EEOC Appeal No. 01955789

(August 29, 1997); Rountree v. Department of Agriculture, EEOC

Appeal No. 01941906 (July 7, 1995). We note that for a proper award

of non-pecuniary damages, the amount of the award should not be

"monstrously" excessive standing alone, should not be the product of

passion or prejudice, and should be consistent with the amount awarded

in similar cases. See Ward-Jenkins v. Department of the Interior, EEOC

Appeal No. 01961483 (March 4, 1999).

In this case, complainant adduced evidence from several health care

providers who testified regarding the impact on her of the sexual

harassment to which she had been subjected. A psychiatrist averred

as follows:

My current diagnosis of [complainant] is depression (major depression,

single episode with psychotic features).

[Complainant] remains depressed as evidenced by lowered mood, decreased

energy, increase irritability, social withdrawal, decreased trust,

decreased libido, and impaired sleep . . .

I have treated [complainant] with supportive psychotherapy and

anti-depressant medication. Please note that the emotional trauma

resulting from the retaliation and harassment which she experienced at

work has made it very difficult to trust anyone . . . It is my opinion

that [complainant] absolutely requires continued psychotherapy and

anti-dpressent medication to maintain her current level of functioning.

Complainant averred that as a result of the harassment she was, for

several years, �a virtual prisoner in [her] own home� because of her fear

of contact with others. She experienced �panic attacks� on visits to the

grocery store. Because of her depression, complainant's relationship

with her young daughter also suffered.

Based on the evidence reviewed above, we find that complainant proved

that she experienced severe emotional distress which was caused by the

harassment. The record reveals that complainant's suffering started in

early 1992 and persisted until at least 2003. The Commission finds the

$5000 awarded by the agency to be inadequate. An award of $20,000.00

in non- pecuniary damages would be appropriate. This amount takes into

account the severity of the harm suffered, and is consistent with

prior Commission precedent. See Money v. United States Department

of Agriculture, EEOC Appeal No. 01974494 (May 24, 2000) ($20,000.00

where complainant suffered from depression and anxiety for 6-7 months,

followed by a 4-5 month period of Major Depression, due to the agency's

discrimination); Minardi v. USPS, EEOC Appeal No. 01981955 (October 3,

2000) ($20,000.00 where statements from complainant's friends established

he suffered depression, stress, and a loss of patience, self-control

and self-esteem). We point out that non-pecuniary compensatory damages

are intended to remedy a harm and not to punish the agency for its

discriminatory actions. See Memphis Community School Dist. v. Stachura,

477 U.S. 299, 311-12 (1986) (stating that a compensatory damages

determination must be based on the actual harm sustained and not the

facts of the underlying case). Therefore, we conclude that complainant

shall be awarded $20,000.00 in damages because the amount is adequate,

and not excessive, to compensate complainant for her suffering.

Pecuniary Compensatory Damages

Complainant also seeks an award of damages to compensate her economic

losses, including medical expenses, resulting from the harassment to

which she was subjected. Complainant bears the burden of proving that

such losses were proximately caused by the illegal discrimination

and proving the amount of such costs by producing documentation

of out-of-pocket expenses. As the agency points out, although in

the course of the supplemental investigation complainant was asked

to produce documentation of her claimed losses, she failed to do so.

We conclude that complainant did not bear the burden of proof on this

issue and decline to award pecuniary damages in any amount.

CONCLUSION

For the foregoing reasons, after a careful review of the record, including

complainant's contentions on appeal, the agency's response, and arguments

and evidence not specifically addressed in this decision, we MODIFY the

agency's final decision and order that complainant be awarded $17,365.00

in attorney's fees and $20,000.00 in compensatory damages.

ORDER (C0900)

The agency is ordered to take the following remedial action:

Within 30 days of this order becoming final, the agency shall pay to

complainant $17,365.00 in attorney's fees and $20,000.00 in compensatory

damages

The agency is further directed to submit a report of compliance, as

provided in the statement entitled "Implementation of the Commission's

Decision." The report shall include supporting documentation verifying

that the corrective action has been implemented.

ATTORNEY'S FEES (H0900)

If complainant has been represented by an attorney (as defined by 29

C.F.R. Sec. 1614.501(e)(1)(iii)), he/she is entitled to an award of

reasonable attorney's fees incurred in the processing of the complaint.

29 C.F.R. Sec. 1614.501(e). The award of attorney's fees shall be paid

by the agency. The attorney shall submit a verified statement of fees

to the agency -- not to the Equal Employment Opportunity Commission,

Office of Federal Operations -- within thirty (30) calendar days of this

decision becoming final. The agency shall then process the claim for

attorney's fees in accordance with 29 C.F.R. Sec. 1614.501.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement of

the order. 29 C.F.R. Sec. 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. Secs. 1614.407, 1614.408, and 29 C.F.R. Sec. 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. Secs. 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. Sec. 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days

of receipt of another party's timely request for reconsideration. See

29 C.F.R. Sec. 1614.405; Equal Employment Opportunity Management

Directive for 29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. Sec. 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. Sec. 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0900)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant in

the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. Sec. 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. Secs. 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

December 14, 2004

__________________

Date

1Complainant may be entitled to an additional

award of attorney's fees for legal services rendered after January 23,

2003. Complainant may submit a fee petition to the agency in accordance

with the order below.