James Gregory, Complainant,v.Donald H. Rumsfeld, Secretary, Department of Defense, Army & Air Force Exchange Service (AAFES), Agency.

Equal Employment Opportunity CommissionJul 7, 2006
01a50725 (E.E.O.C. Jul. 7, 2006)

01a50725

07-07-2006

James Gregory, Complainant, v. Donald H. Rumsfeld, Secretary, Department of Defense, Army & Air Force Exchange Service (AAFES), Agency.


James Gregory v. Army and Air Force Exchange Service

01A50725

July 7, 2006

.

James Gregory,

Complainant,

v.

Donald H. Rumsfeld,

Secretary,

Department of Defense,

Army & Air Force Exchange Service (AAFES),

Agency.

Appeal No. 01A50725

Agency Nos. AAFES00023; AAFES00108; AAFES00100

Hearing No. 310-2004-00056X

DECISION

Complainant timely initiated an appeal from the agency's final order

concerning his equal employment opportunity (EEO) complaint of unlawful

employment discrimination in violation of Title VII of the Civil Rights

Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq. The appeal

is accepted pursuant to 29 C.F.R. � 1614.405. For the following reasons,

the Commission AFFIRMS the agency's final order.

The record reveals that complainant, a Shift Operation Specialist at the

agency's Headquarters in Dallas, Texas, filed three formal EEO complaints

on November 12, 1999 (AAFES00023), May 30, 2000 (AAFES00108), and August

8, 2001 (AAFES00100), respectively. The complaints were subsequently

consolidated. First, complainant alleged that the agency discriminated

against him on the basis of race (Black) when:

(1) complainant was issued his Performance Evaluation Report (PIE)<1>

for the period June 1, 1998 to April 30, 1999.

Additionally, complainant alleged that the agency discriminated against

him on the basis of race and sex (male) when:

complainant was issued his PIE<2> for the period May 1, 1999 to April

30, 2000.

Finally, complainant alleged he was discriminated against on the bases

of sex and race and in reprisal for prior EEO activity arising under

Title VII when:

complainant was issued his PIE<3> for the period May 1, 2000 to January

31, 2001.<4>

At the conclusion of the investigation, complainant received a copy

of the investigative report and requested a hearing before an EEOC

Administrative Judge (AJ). Following a hearing, on August 23, 2004,

the AJ issued a bench decision finding no discrimination.<5>

In her decision, the AJ found that complainant established a prima

facie case of sex and race discrimination as to all three issues.

Specifically, complainant established that he was treated less

favorably than a Caucasian female concerning ratings. Additionally,

the AJ assumed for purposes of the decision that complainant suffered an

adverse action by virtue of his �fully successful� performance rating,

that the alleged discriminating official was aware of complainant's prior

EEO activities, and that complainant established a prima facie case of

retaliation. The AJ then found that the agency articulated legitimate,

nondiscriminatory reasons for its actions; namely, complainant's rater for

May 1998 to April 1999 stated that there was a difference in the amount of

follow-up between complainant and the comparator. Specifically, the rater

stated that he had to have more follow-up with complainant, whereas the

comparator would involve him and tell him what was going on. The rater

additionally testified that the comparator deserved a �promote ahead of

all others� because she was ready to take on more responsibilities based

on her performance and how she managed her individual group. As to the

second PIE, complainant's rater for the 1999 to 2000 period asserted

that complainant failed to meet any time-lines and that complainant's

priorities were not the rater's priorities. The rater stated that in

contrast, the comparator was always ahead of schedule.

The AJ additionally found that the Operations Manager (O1) for Information

Systems stated that he considered the following in determining a rating:

an employee's coaching and mentoring of other employees, interactions

with other managers, input from the rater, time limits for completing

projects, and initiative. The AJ found that O1 stated that complainant

came to him twice with complaints about his PIE, arguing that he disagreed

with the score in the accomplishments area (but never asserting that the

ratings were discriminatory). The AJ found that O1 asked complainant for

documentation to substantiate his position, and consequently, O1 raised

complainant's score twice. The AJ further found that O1 testified that

complainant's comparator deserved the higher rating that she received

because she was over the entire command center (three shifts), while

complainant only supervised one shift.<6>

The AJ then found that complainant failed to establish that the agency's

reasons were pretextual, noting that although complainant adamantly

disputed the reasons for his ratings, he did not present evidence that the

ratings (all of which were given by different raters and approvers) were

motivated by discriminatory animus. The AJ also noted that complainant

stated that it was not his testimony that every rater had discriminated

against him. Accordingly, the AJ found no discrimination. The agency's

final order implemented the AJ's decision.

On appeal, complainant contends that if the AJ had not misinterpreted some

of the facts, the outcome of the case would be different. Specifically,

complainant asserts that the AJ found that O1 testified that the

comparator deserved the rating she received because she was over the

entire command center, while complainant only supervised one shift.

Complainant contends that this is not an accurate representation of

the testimony, and that in fact, the comparator was a Shift Supervisor

just like complainant, and the comparator was responsible for a total

of four employees, while complainant was responsible for ten employees.

Additionally, complainant contends that the reasons given by the agency

for the ratings are neither clear nor specific. In response, the

agency restates arguments previously made, and notes that the ratings

that complainant contests were the same ratings that he had received in

previous years, and that complainant testified that the prior ratings

were not discriminatory. The agency further requests that we affirm

its final order.

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as �such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion.� Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to a

de novo standard of review, whether or not a hearing was held.

Initially, we address the fact that three witnesses testified

telephonically, without the objection of the parties.<7> The Commission

has held that testimony may not be taken by telephone in the absence of

exigent circumstances, unless at the joint request of the parties and

provided special conditions have been met. Louthen v. United States

Postal Service, EEOC Appeal No. 01A44521 (May 17, 2006).<8> However,

since the facts of this case pre-date Louthen we will assess the propriety

of conducting part of the hearing telephonically, by considering

the totality of the circumstances. We find that there were exigent

circumstances in this case; namely, retired Federal employees are not

required to testify and cannot be compelled to appear in person, however,

in this instance, two retired employees were nevertheless willing to

testify telephonically. As to the third employee who was located in Korea

and agreed to testify telephonically, it is not clear whether exigent

circumstances existed which prevented him from appearing in person.

In any event, we do not discern any specific issues of credibility that

might have been affected by the taking of testimony telephonically.

Under these circumstances, the Commission finds that the taking of the

testimony telephonically constituted harmless error. See Sotomayor

v. Department of the Army, EEOC Appeal No. 01A43440 (May 17, 2006).

After a careful review of the record, the Commission finds that the AJ's

findings of fact are supported by substantial evidence in the record

and that the AJ's decision properly summarized the relevant facts and

referenced the appropriate regulations, policies, and laws. Additionally,

even assuming (contrary to the AJ's finding) that complainant supervised

more individuals than his comparator, complainant still failed to

present evidence that the ratings he received were in retaliation for

his prior EEO activity or were motivated by discriminatory animus toward

his protected groups. We discern no basis to disturb the AJ's decision.

Therefore, we AFFIRM the agency's final order.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

July 7, 2006

__________________

Date

1 Complainant received a score of 46 and �advance with contemporaries.�

2 Complainant received a score of 43 and �advance with contemporaries.�

3 Complainant received a score of 46 and �advance with contemporaries.�

Complainant believes he should have received higher scores, and the rating

�promote ahead of all others� on all three PIEs, which complainant's

comparator (a White female) received.

4 Complainant alleged that due to all three PIEs, his opportunities for

promotions, awards and bonuses were adversely affected.

5 We note that although all other witnesses who testified were present

at the hearing, three witnesses testified telephonically. One witness,

the Chief Operating Officer who retired in 1997, agreed to testify

telephonically. The second witness who testified telephonically was

the Vice President of the Information Technology Directorate, who was

also retired at the time of the hearing. The third witness who testified

telephonically, the former Operations Manager for Information Systems,

did so because he was in Korea. Neither party noted an objection

at the hearing, nor on appeal, to the fact that testimony was taken

telephonically.

6 We note that in her decision, the AJ did not specifically outline the

agency's articulated legitimate, nondiscriminatory reason for the third

PIE rating. The rater for the PIE in issue (3) did not testify at the

hearing, however, the AJ noted during the hearing that she would rely on

the rater's testimony in the Report of Investigation (ROI). See Hearing

Transcript at 7. In his affidavit, the rater articulated a legitimate,

nondiscriminatory reason for his action; namely, that complainant had

some issues with his leadership and communication skills during the

reported period. He further stated that the comparator exceeded her

goals and had great potential based on her organizational knowledge,

leadership, and the projects she accomplished.

7 The mere lack of objection is not dispositive, however. See Louthen

v. United States Postal Service, EEOC Appeal No. 01A44521 (May 17,2006).

8 In Louthen, the Commission has promulgated its policy regarding the

taking of telephonic testimony in the future by setting forth explicit

standards and obligations on its Administrative Judges and the parties.

Louthen requires either a finding of exigent circumstances or a joint

and voluntary request by the parties with their informed consent. When

assessing prior instances of telephonic testimony, the Commission will

determine whether an abuse of discretion has occurred by considering

the totality of the circumstances. In particular, the Commission will

consider factors such as whether there were exigent circumstances,

whether a party objected to the taking of telephonic testimony, whether

the credibility of any witnesses testifying telephonically is at issue,

and the importance of the testimony given telephonically. Further,

where telephonic testimony was improperly taken, the Commission will

scrutinize the evidence of record to determine whether the error was

harmless, as is found in this case.