Evelyn K. Jackson, Complainant,v.Linda M. Springer, Director, Office of Personnel Management, Agency.

Equal Employment Opportunity CommissionMar 10, 2006
01a51261 (E.E.O.C. Mar. 10, 2006)

01a51261

03-10-2006

Evelyn K. Jackson, Complainant, v. Linda M. Springer, Director, Office of Personnel Management, Agency.


Evelyn K. Jackson,

Complainant,

v.

Linda M. Springer,

Director,

Office of Personnel Management,

Agency.

Appeal No. 01A51261

Agency No. 03-11

DECISION

On November 16, 2004, the complainant timely filed an appeal with the

Equal Employment Opportunity Commission (EEOC or Commission) from the

agency's October 13, 2004 final decision (FAD) concerning her equal

employment opportunity (EEO) complaint alleging employment discrimination

in violation of Title VII of the Civil Rights Act of 1964 (Title VII),

as amended, 42 U.S.C. � 2000e et seq., Section 501 of the Rehabilitation

Act of 1973 (Rehabilitation Act), as amended, 29 U.S.C. � 791 et seq.,

and the Age Discrimination in Employment Act of 1967 (ADEA), as amended,

29 U.S.C. � 621 et seq. The appeal is accepted pursuant to 29 C.F.R. �

1614.405(a).

ISSUES PRESENTED

Whether the complainant was discriminated against based on her

disabilities (walking and depression), sex (female), age (born in 1951)

and reprisal for prior protected activity under the Rehabilitation Act

when (1) her parking pass was taken away from her and assigned to another

individual, and (2) she was allegedly insulted at a meeting to discuss

the parking pass.

BACKGROUND

The complainant filed an EEO claim on the above issues. Following an EEO

investigation, the complainant and her attorney were notified of the right

to request a hearing before an EEOC Administrative Judge (AJ). When they

did not do so, the agency issued a FAD finding no discrimination.

At the time of events giving rise to her complaint, the complainant

worked as a Federal Benefits Specialist at the agency's Retirement

Operations Center (ROC) in Boyers, Pennsylvania. The ROC is located

in an underground mine. There is limited parking inside the mine for

individuals with medical restrictions who indicate they need close

parking, managers, and visitors, and parking lots outside the mine.

Parking passes for the first group are assigned to car pools, which

usually have a main and designated back up driver. The drivers and

passengers of the carpools meet in parking lots close to the mine. The

complainant was formerly a member of a carpool where the primary driver

had multiple sclerosis. After the driver retired, the complainant's

request to use the carpool pass to park in the same space within the mine

was granted. The Chief of the Operations Services Branch in the ROC,

who was responsible for administering parking for ROC inside the mine,

stated that he informed the complainant this grant was provisional,

but she denies this.

In August 2002, the pass the complainant was using was reassigned to

co-worker 1 as the primary driver (male, born around 1968, multiple

sclerosis). His supervisor, who reported to the Chief, asked that

co-worker 1 be given a pass. The supervisor explained that co-worker 1

has difficulty getting in and out of vehicles, and uses a walker, and it

took him at least 10 minutes to walk from the carpool parking space in the

mine to his work area, which the Chief stated was a mere 40 to 50 feet

away. The supervisor stated all this difficulty resulted in his being

late to work, and suggested she believed a pass would alleviate this.

The Chief explained that co-worker 1 needs to hold onto the side of his

vehicle for support before getting his walker, that it was particularly

hazardous for him to transfer vehicles when there is snow and ice, and

it was difficult or impossible for him to clean accumulating snow and ice

off his vehicle. The complainant countered that it only took co-worker

1 five minutes to walk the short distance from the parking space inside

the mine to his office, but co-worker 1 stated it took him 10 minutes.

At the complainant's initiation, on August 22, 2002, there was a

meeting between herself, the Chief, the complainant's second level

supervisor, and a union official regarding the complainant's parking

pass being reassigned and her request for reasonable accommodation to

have a parking pass into the mine. At the meeting, the complainant

contended that she needed the pass because of her walking limitation1

and to minimize the time she spent in the mine. She explained that her

depression was aggravated from lack of sunlight, and being better able

to control when she arrived in the mine would ensure that she spent less

time there and got more sunlight. The complainant's shift was from 6:30

a.m. to 3:00 p.m. The complainant wanted to leave the carpool area for

the mine at 6:15 a.m. in the morning.

At the meeting, management offered to have the complainant carpool with

co-worker 1. While he normally left the parking lot at 5:40 to 5:45,

he would delay this to 6:00 a.m. for the complainant. At the meeting,

the complainant asked if she could carpool in with Branch Chief 1,

who arrived at the mine between 6:15 to 6:30. The Chief said he would

look into this. The weight of the evidence indicates there was room

in carpools at half hour increments for the complainant. It was also

suggested that the complainant could take the shuttle bus to the mine.

According to the meeting participants, the complainant rejected this

option on the grounds that she would need a stool to get onto the bus,

which she said was embarrassing. In support of her claim, the complainant

submitted multiple statements. In one, she wrote that the bus dropped

off on a downward slope 30 yards outside the front of the mine, and the

walk to her office in the mine was an additional 350 yards. However,

in another statement the complainant stated that it was approximately

300 feet from the drop off to the "actual OPM agency." The record

does not indicate that the complainant had difficulty leaving the mine

at 3:00 without a carpool pass. Co-worker 1 was scheduled to leave at

3:00, and unlike mornings, in the afternoon the shuttle bus made pick

ups inside the mine. Further, the complainant indicated that prior to

having a pass, she would ride out with "someone" at 3:00.

The complainant contends that she was harassed at the meeting. According

to the complainant, the Chief got enraged during the meeting and pounded

the desk with both his hands, and he and the union official laughed about

the complainant's not wanting to use a stool for the bus but was willing

to use it for a potential ride in a truck. The complainant contended

that she heard them say something about using a crane, a reference to her

weight. The Chief denied banging his hands on the desk. He stated that

he got frustrated when the complainant rejected alternatives to giving her

a pass which he believed were reasonable, and that he told her she wanted

things her way rather than compromising. He denied yelling as alleged,

and stated that he was very business like and direct. The union official

stated that the Chief spoke in a "to the point" and forceful manner,

and did not bang his hands. After this meeting, the complainant did not

return to work. The complainant's second level supervisor stated that

the complainant took early optional retirement on September 11, 2002.

The complainant stated that she retired on disability on February 25,

2003, and the record reflects that her application for it was approved

on that day.

In finding no discrimination, the FAD found that the agency offered

the complainant effective reasonable accommodations, and she rejected

them. It also found that the complainant did not submit medical

documentation showing that having the parking pass was necessary

under the Rehabilitation Act. Regarding her pass being reassigned,

the FAD found that the agency articulated legitimate, nondiscriminatory

reasons for this, and the complainant failed to show they were pretext

to mask discrimination. In finding no discrimination regarding claim 2,

the FAD found that there was no hostile work environment. On appeal,

the complainant argues the merits of her claim and that there was

discrimination.

ANALYSIS AND FINDINGS

For purposes of analysis, we will assume without finding that the

complainant is a qualified individual with disabilities.

An agency must provide reasonable accommodation to the known physical or

mental limitations of qualified applicants or employees with disabilities

unless it can demonstrate that the accommodation would impose an undue

hardship on the operations of its program. 29 C.F.R. � 1630.9(a) &

(b). Reasonable accommodations may include, among other things, job

restructuring, acquisition or modifications of equipment or devices, and

as a last resort reassignment to a funded, vacant position. 29 C.F.R. �

1630.2(o)(2)(ii). An agency is not required to provide the accommodation

of an employee's choice, rather, it must provide only an effective

accommodation. EEOC Enforcement Guidance on Reasonable Accommodation

and Undue Hardship Under the Americans with Disabilities Act, Question 9

(October 17, 2002) (available at www.eeoc.gov.)

Here, the complainant contends that as a reasonable accommodation for

her walking limitation and depression, she needs a parking pass inside

the mine. As alternatives, the agency offered for the complainant to

carpool with co-worker 1, looked into her getting rides with a branch

chief, carpool with others (the next group of carpools arrived at the

mine at 7:00 a.m., several carpool groups left the mine at 3:30 p.m.,

and the record shows the agency would allow a later start time), or take

the bus. The complainant states the agency would not allow an eight

hour a day employee to start on the clock before 6:30 a.m., albeit the

record does not show what it would have done had she submitted specific

medical documentation.

The complainant contends that arriving 15 minutes earlier and being in

the mine that additional time would violate her need for maximum sunlight,

as would arriving at 7:00 a.m. and having less afternoon light. However,

the complainant did not submit medical documentation showing such a small

difference in daily sunlight would impact her depression, despite being

asked to do so. In April 2003, the complainant submitted a letter to the

EEO investigator from her psychiatrist indicating that the complainant

demonstrated better performance with an earlier work schedule that allowed

her to get into and out of the mine as early as possible, and the need

to get daylight was not unusual for people with her psychiatric illness.

This letter, however, was submitted after the complainant retired.2

Further, the complainant's second level supervisor stated that there were

many times the complainant came to work late and walked from the main

parking lot into the mine. According to the second level supervisor,

the complainant indicated that she did not have as much of a problem

walking in the mine as walking out because it was easier for her to walk

down hill. In light of this, and in the absence of medical documentation

tending to refute this, we find that the complainant has not shown taking

the shuttle bus in the morning would be an ineffective accommodation.

The complainant submitted additional documentation on her walking

limitation in April 2003, but this was after she retired.

Accordingly, we find that there was no discrimination regarding the

complainant's reasonable accommodation claim.

The complainant also avers that she was disparately treated and retaliated

against because her pass was given to co-worker 1, who was younger,

male, and had an obvious disability rather than the hidden disability

of depression. The reprisal claim stems from the complainant asking

for a reasonable accommodation.

Although the initial inquiry of discrimination in a discrimination case

usually focuses on whether the complainant has established a prima facie

case, following this order of analysis is unnecessary when the agency

has articulated a legitimate, nondiscriminatory reason for its actions.

See Washington v. Department of the Navy, EEOC Petition No. 03900056

(May 31, 1990). In such cases, the inquiry shifts from whether the

complainant has established a prima facie case to whether she has

demonstrated by preponderance of the evidence that the agency's reasons

for its actions merely were a pretext for discrimination. Id.; see also

United States Postal Service Board of Governors v. Aikens, 460 U.S. 711,

714-717 (1983).

Here, the agency explained that it reassigned the complainant's

provisional pass to co-worker 1 because he had a greater need for it.

As the complainant has not shown that this explanation is pretext to

mask discrimination or reprisal, she failed to prove discrimination

regarding this matter.

We now turn to issue 2. It is well-settled that harassment based on an

individual's protected group is actionable. See Meritor Savings Bank

FSB v. Vinson, 477 U.S. 57, 66 (1986). In order to establish a claim

of such harassment, the complainant must prove, by a preponderance of

the evidence, the existence of five elements: (1) that she is a member

of the statutorily protected classes; (2) that she was subjected to

unwelcome conduct related to his membership in those classes; (3)

that the harassment complained of was based on her protected group;

(4) that the harassment had the purpose or effect of unreasonably

interfering with her work performance and/or creating an intimidating,

hostile, or offensive work environment; and (5) that there is a basis

for imputing liability to the employer. See McCleod v. Social Security

Administration, EEOC Appeal No. 01963810 (August 5, 1999) (citing Henson

v. City of Dundee, 682 F.2d 987, 903 (11th Cir. 1982). The harasser's

conduct should be evaluated from the objective viewpoint of a reasonable

person in the victim's circumstances. In assessing allegations of

harassment, the Commission examines factors such as the frequency

of the alleged discriminatory conduct, its severity, whether it was

physically threatening or humiliating and if it unreasonably interferes

with an employee's work performance. Harris v. Forklift Systems, Inc.,

510 U.S 17, 23 (1993). Usually, unless the conduct is pervasive and

severe, a single incident, or group of isolated incidents, will not

be regarded as discriminatory harassment. Walker v. Ford Motor Co.,

684 F.2d 1355, 1358 (11th Cir. 1982). For reprisal based harassment,

an individual need not show an effect rising to the level of element

(4) above, rather, she need show that it was reasonably likely to deter

her from engaging in protected activity. EEOC Compliance Manual (new),

Section 8, page 8-14 (May 20, 1998).

While the record shows that the Chief got frustrated in the meeting of

August 22, 2002 with the complainant, it does not show by a preponderance

of the evidence that he banged his hands on a table or desk during

the meeting. The record does not show that the conduct that occurred

at the meeting rose to the level of a hostile working environment or

reasonably likely would deter protected EEO activity.

CONCLUSION

Based upon a review of the record and for the foregoing reasons, the

FAD finding of no discrimination is affirmed.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous

interpretation of material fact or law; or

2. The appellate decision will have a substantial impact

on the policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

March 10, 2006

__________________

Date

1The record does not reflect what the complainant communicated to agency

officials regarding specific walking limitations she had prior to or at

this time in terms of the distance she could safely walk. She claims that

she should avoid walking and is unstable when walking up and down slopes.

The record does not indicate that she uses a wheelchair or equipment to

assist her with walking. After she retired, the complainant submitted

medical documentation indicating that she can only walk 25 feet without

stopping to rest, can only stand on her feet for 10 minutes, and should

avoid going up and down steps.

2In October 2002, the complainant submitted a letter from her psychiatrist

indicating that the complainant stated she was unable to work according

to her mandated schedule due to increased anxiety caused by being on

the job site longer than previously required. This documentation, which

was submitted after her Special Option Retirement of September 11, 2002,

does not sufficiently address the sunlight issue, and only reports what

the complainant stated regarding this matter.

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01A51261

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P. O. Box 19848

Washington, D.C. 20036

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01A51261