Dorothy M. Nieves, Complainant,v.Donald H. Rumsfeld, Secretary, Department of Defense, (Defense Commissary Agency), Agency.

Equal Employment Opportunity CommissionNov 29, 2004
01A45521_r (E.E.O.C. Nov. 29, 2004)

01A45521_r

11-29-2004

Dorothy M. Nieves, Complainant, v. Donald H. Rumsfeld, Secretary, Department of Defense, (Defense Commissary Agency), Agency.


Dorothy M. Nieves v. Department of Defense (Defense Commissary Agency)

01A45521

November 29, 2004

.

Dorothy M. Nieves,

Complainant,

v.

Donald H. Rumsfeld,

Secretary,

Department of Defense,

(Defense Commissary Agency),

Agency.

Appeal No. 01A45521

Agency No. DECWP20040018

DECISION

Complainant filed a timely appeal with this Commission from the agency's

decision dated June 16, 2004, dismissing her complaint of unlawful

employment discrimination in violation of Title VII of the Civil Rights

Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq. the

Age Discrimination in Employment Act of 1967 (ADEA), as amended, 29

U.S.C. � 621 et seq. and Section 501 of the Rehabilitation Act of 1973

(Rehabilitation Act), as amended, 29 U.S.C. � 791 et seq. The agency

defined complainant's complaint as alleging that she was subjected to

discrimination on the bases of race (African-American), color (black),

sex (female), age (57) and disability (asthma) when:

On February 24, 2004, Person A told her that Vacancy Announcement #120488

was closed;

On February 24, 2004, complainant was allegedly accused by an unnamed

person to have spoken to Person B in the presence of a Commissary patron;

Between September 24, 2003, and February 10, 2004, Person C allegedly

directed complainant to deviate from normal procedures concerning accepted

checks and credit cards;<1>

On February 24, 2004, two commissary patrons complained about the manner

in which complainant performed her duties;

On January 12, 2004, Person D grabbed complainant by the arm;

Between September 24, 2003, and February 10, 2004, a click made up of

Person E, Person F and others tried to boss complainant around;

On February 24, 2004, co-workers Person G and Person F criticized

complainant because she was away from her register in a meeting with

Person H;

On February 23, 2004, Person G and Person F allegedly said to a different

co-worker that complainant had been rude to them and that management

knew that she was being accused.

The agency dismissed issue (1) pursuant to the regulation set forth at

29 C.F.R. � 1614.107(a)(1), for failure to state a claim. The agency

stated that complainant only alleged that her supervisor answered a

question about whether a position remained vacant. Thus, the agency

found that complainant failed to alleged a personal harm. Additionally,

the agency dismissed the remaining issues for failure to state a claim.

With regard to issue (2), the agency noted that complainant only alleged

that an unnamed person claimed that complainant spoke to a co-worker in

front of a store patron and failed to show that she suffered a personal

harm from an agency action. With regard to issue (3), the agency noted

that complainant alleged that she was asked to do something that she did

not think that the procedure permitted her to do. With regard to issue

(4), the agency noted that complainant alleged that she was counseled

based upon two store patrons complaining about the way she was performing

her duties. With regard to issue (5), the agency noted that complainant

alleged that she was subjected to a hostile work environment when Person

D grabbed her by the arm on one occasion. The agency found that this

isolated incident was not so severe and pervasive that it constitutes

an abusive/hostile environment that alters the terms, conditions and

privileges of employment. With regard to issue (6), the agency noted that

complainant alleged that a couple of co-workers were �bossy� towards her.

The agency stated that complainant failed to show she suffered a personal

harm with regard to this incident. With regard to issue (7), complainant

alleged that a couple of co-workers were critical of her because they were

unaware that she was in a meeting. The agency found that complainant

failed to show that she was aggrieved by this incident. With regard to

issue (8), the agency noted that complainant alleged that she was rude to

them and that management did not do anything to stop these accusations.

The agency found that complainant failed to show that she suffered a

personal harm resulting from these actions.

On appeal, complainant states that she was harmed when she was denied

a promotion and subjected to a hostile work environment.

Upon review, we find that the agency improperly dismissed issue (1)

for failure to state a claim. The record reveals that complainant is

claiming that she was denied a promotion. In her informal complaint of

discrimination dated February 26, 2004, complainant states that she was

subjected to harassment/non-selection-promotion. With regard to issue

(1), complainant states that she did apply for the Store Worker 6914

Vacancy Announcement #120488. Thus, we find that issue (1) concerning

complainant's non-selection for Vacancy Announcement #120488 was

improperly dismissed.

With regard to the remaining allegations in her complaint, we find

that complainant was claiming that she was subjected to a hostile work

environment. We find that the remaining allegations were properly

dismissed for failure to state a claim since the alleged incidents

were not sufficiently severe or pervasive to constitute harassment.

Further, complainant failed to show that she suffered a harm or loss

to a term, condition or privilege of employment as a result of these

alleged incidents.

Accordingly, the agency's decision dismissing issue (1) is REVERSED

and this issue, as defined in this decision, is REMANDED for further

processing in accordance with the Order stated herein. The agency's

decision dismissing issues (2) - (8) is AFFIRMED

ORDER (E0900)

The agency is ordered to process the remanded claims in accordance with

29 C.F.R. � 1614.108. The agency shall acknowledge to the complainant

that it has received the remanded claims within thirty (30) calendar

days of the date this decision becomes final. The agency shall issue

to complainant a copy of the investigative file and also shall notify

complainant of the appropriate rights within one hundred fifty (150)

calendar days of the date this decision becomes final, unless the matter

is otherwise resolved prior to that time. If the complainant requests a

final decision without a hearing, the agency shall issue a final decision

within sixty (60) days of receipt of complainant's request.

A copy of the agency's letter of acknowledgment to complainant and a

copy of the notice that transmits the investigative file and notice of

rights must be sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (T0900)

This decision affirms the agency's final decision/action in part, but it

also requires the agency to continue its administrative processing of a

portion of your complaint. You have the right to file a civil action in

an appropriate United States District Court within ninety (90) calendar

days from the date that you receive this decision on both that portion

of your complaint which the Commission has affirmed and that portion

of the complaint which has been remanded for continued administrative

processing. In the alternative, you may file a civil action after

one hundred and eighty (180) calendar days of the date you filed your

complaint with the agency, or your appeal with the Commission, until

such time as the agency issues its final decision on your complaint.

If you file a civil action, you must name as the defendant in the

complaint the person who is the official agency head or department head,

identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. If you file

a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

November 29, 2004

__________________

Date

1The allegations identified in the agency

decision have been renumbered for clarity.