Denise Clay, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, (Eastern Area) Agency.

Equal Employment Opportunity CommissionAug 2, 2005
01a44246 (E.E.O.C. Aug. 2, 2005)

01a44246

08-02-2005

Denise Clay, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, (Eastern Area) Agency.


Denise Clay v. United States Postal Service

01A44246

August 2, 2005

.

Denise Clay,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

(Eastern Area)

Agency.

Appeal No. 01A44246

Agency No. 4C-430-0020-02

Hearing No. 220-A3-5119X

DECISION

Complainant timely initiated an appeal from the agency's final action.

On March 12, 2004, an EEOC Administrative Judge (AJ) issued a decision

finding that the agency retaliated against complainant, in violation of

Title VII of the Civil Rights Act of 1964 (Title VII), as amended, 42

U.S.C. � 2000e et seq., when it removed her from her position, effective

March 15, 2003. The AJ ordered the agency to (1) pay complainant $3,500

in non-pecuniary damages; (2) reinstate complainant to the position

of full-time Rural Carrier; (3) award complainant back pay; (4) take

corrective, curative and preventive action to ensure that retaliation

does not recur; and (5) post a notice of retaliation at its Westerville

Post Office. The agency fully implemented the decision of the AJ.

Complainant appeals the award of non-pecuniary damages.

ISSUE

The issue on appeal is whether complainant is entitled to an award of

non-pecuniary damages beyond the $3,500 awarded by the agency.

ANALYSIS AND FINDINGS

Pursuant to section 102(a) of the Civil Rights Act of 1991, a

complainant who establishes his or her claim of unlawful discrimination

may receive, in addition to equitable remedies, compensatory damages

for past and future pecuniary losses (i.e., out of pocket expenses)

and non-pecuniary losses (e.g., pain and suffering, mental anguish). 42

U.S. C. � 1981a(b)(3). For an employer with more than 500 employees,

such as the agency, the limit of liability for future pecuniary and

non-pecuniary damages is $300,000. Id.

The particulars of what relief may be awarded, and what proof is necessary

to obtain that relief, are set forth in detail in EEOC Notice No. N

915.002, Compensatory and Punitive Damages Available Under Section 102

of the Civil Rights Act of 1991 (July 14, 1992). Briefly stated, the

complainant must submit evidence to show that the agency's discriminatory

conduct directly or proximately caused the losses for which damages

are sought. Id. at 11-12, 14; Rivera v. Department of the Navy, EEOC

Appeal No. 01934157 (July 22, 1994). The amount awarded should reflect

the extent to which the agency's discriminatory action directly or

proximately caused harm to the complainant and the extent to which other

factors may have played a part. EEOC Notice No. N 915.002 at 11-12.

The amount of non-pecuniary damages should also reflect the nature and

severity of the harm to the complainant, and the duration or expected

duration of the harm. Id. at 14.

In Carle v. Department of the Navy, the Commission explained that

"objective evidence" of non-pecuniary damages could include a

statement by the complainant explaining how he or she was affected

by the discrimination. EEOC Appeal No. 01922369 (January 5, 1993).

Statements from others, including family members, friends, and health

care providers could address the outward manifestations of the impact of

the discrimination on the complainant. Id. The complainant could also

submit documentation of medical or psychiatric treatment related to

the effects of the discrimination. Id. Non-pecuniary damages must be

limited to the sums necessary to compensate the injured party for the

actual harm and should take into account the severity of the harm and

the length of the time the injured party has suffered from the harm.

Carpenter v. Department of Agriculture, EEOC Appeal No. 01945652

(July 17, 1995). The Commission applies the principle that "a

tortfeasor takes its victims as it finds them." Wallis v. United

States Postal Service, EEOC Appeal No. 01950510 (November 13, 1995)

(quoting Williamson v. Handy Button Machine Co., 817 F.2d 1290, 1295

(7th Cir. 1987)). The Commission also applies two exceptions to this

general rule. First, when a complainant has a pre-existing condition, the

agency is liable only for the additional harm or aggravation caused by

the discrimination. Second, if the complainant's pre-existing condition

inevitably would have worsened, the agency is entitled to a reduction

in damages reflecting the extent to which the condition would have

worsened even absent the discrimination; the burden of proof being on the

agency to establish the extent of this entitlement. Wallis, EEOC Appeal

No. 01950510 (citing Maurer v. United States, 668 F.2d 98 (2d Cir. 1981));

Finlay v. United States Postal Service, EEOC Appeal No. 01942985 (April

29, 1997). The Commission notes, however, that complainant is entitled

to recover damages only for injury, or additional injury, caused by the

discrimination. Terrell v. Department of Housing and Urban Development,

EEOC Appeal No. 01961030 (October 25, 1996); EEOC Notice No. N 915.002

at 12.

The Commission notes that for a proper award of non-pecuniary damages,

the amount of the award should not be "monstrously excessive" standing

alone, should not be the product of passion or prejudice, and should be

consistent with the amount awarded in similar cases. See Cygnar v. City

of Chicago, 865 F.2d 827, 848 (7th Cir. 1989).

The undisputed evidence shows that complainant suffers with depression and

has been on anti-depressant medication since 2000. The record also shows

that in July 2002, complainant was dealing with spousal abuse, separation

from her husband and eviction from her home for non-payment of rent.

In August 2002, the dosage of her anti-depressant medication doubled.

With respect to the distress caused by the retaliatory termination, the

undisputed evidence shows that because she was terminated, complainant

was unable to meet an "agreement" with the State of Ohio which resulted

in her incarceration for 20 days. Complainant testified that the

incarceration was devastating. She stated "there are no words to describe

how badly that hurt. Being in jail, seeing your kids through a glass,

begging your daughter for money to bail you out. My three-year-old

grandchild, can't even touch her through a glass. My two children,

7 and 8, seeing me in jail." Complainant further testified, "my love

has always been carrying mail, and its very important to me. I waited

for this job for almost eleven to twelve years to be full time. . . . I

cannot award my daughter . . . with presents that normal parents give

their . . . children. . . . All I wanted was a full time job with the

[agency], full time benefits, so that I could be a decent parent to give

what any parent wants to give their child. I can't even do that."

In Benson v. Department of Agriculture, EEOC Appeal No. 01952854 (June

27, 1996), the Commission affirmed the agency's award of $5,000.00

in non-pecuniary damages where the complainant, his relatives,

and his colleagues offered testimony regarding the embarrassment and

humiliation that the employee suffered at work as a result of the denial

of promotional opportunities, a suspension, and other adverse actions.

In Palmer v. Department of the Navy, EEOC Appeal No. 01956059 (September

2, 1998), the Commission found the AJ's award of $5,000 to be reasonable

based on the employee's testimony that she had been subjected to a hostile

work environment and suffered moderately severe psychological stress

as a result. In addition to her own testimony, the employee submitted

reports from a psychologist. Finally, in Androvich v. Department of

Agriculture, EEOC Appeal No. 01950531 (July 12, 1996), the Commission

awarded $5,000 to the aggrieved employee on the basis of testimony from

herself, her sister, and her ex-spouse, as well as statements from

four clinical psychologists, that she suffered from anxiety attacks,

depression, and insomnia, as a result of the agency's aggravation of a

pre-existing mental condition caused by its discriminatory conduct.

Upon review of the evidence, taking into consideration the duration,

severity and limited evidence presented of the harm, as well as awards

of non-pecuniary damages in similar cases, it is the decision of the

Commission to AFFIRM the final agency action and conclude that complainant

is entitled to $3,500 in non-pecuniary compensatory damages.

ORDER

1. The agency shall place complainant in the full-time Rural Carrier

position, with retroactive seniority, and in accordance with paragraph

two, set forth below, award back pay and benefits lost as a result of

complainant's termination on March 17, 2003.

2. The agency shall determine the appropriate amount of back pay,

with interest, and other benefits due complainant, including all salary

increases, pursuant to 29 C.F.R. � 1614.501, no later than sixty (60)

calendar days after the date this decision becomes final. Complainant

shall cooperate in the agency's efforts to compute the amount of back pay

and benefits due, and shall provide all relevant information requested

by the agency. If there is a dispute regarding the exact amount of back

pay and/or benefits, the agency shall issue a check to complainant for

the undisputed amount within sixty (60) calendar days of the date the

agency determines the amount it believes to be due. Complainant may

petition for enforcement or clarification of the amount in dispute.

The petition for clarification or enforcement must be filed with the

Compliance Officer, at the address referenced in the statement entitled

"Implementation of the Commission's Decision."

3. The agency shall pay complainant $3,500.00 in non-pecuniary

compensatory damages.

4. The agency shall take corrective, curative and preventive action

to ensure that retaliation does not recur, including but not limited

to providing EEO training to the agency officials found to have

discriminated against complainant. The training shall focus on rights

and responsibilities under Title VII.

The agency is further directed to submit a report of compliance, as

provided in the statement entitled "Implementation of the Commission's

Decision." The report shall include supporting documentation of the

agency's calculation of back pay and other benefits due petitioner,

including evidence that the corrective action has been implemented.

POSTING ORDER (G0900)

The agency is ordered to post at its Westerville Post Office facility

copies of the attached notice. Copies of the notice, after being

signed by the agency's duly authorized representative, shall be posted

by the agency within thirty (30) calendar days of the date this decision

becomes final, and shall remain posted for sixty (60) consecutive days,

in conspicuous places, including all places where notices to employees are

customarily posted. The agency shall take reasonable steps to ensure that

said notices are not altered, defaced, or covered by any other material.

The original signed notice is to be submitted to the Compliance Officer

at the address cited in the paragraph entitled "Implementation of the

Commission's Decision," within ten (10) calendar days of the expiration

of the posting period.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

August 2, 2005

__________________

Date