Cindy Holley, Complainant,v.Patrick R. Donahoe, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionMar 7, 2012
0720110028 (E.E.O.C. Mar. 7, 2012)

0720110028

03-07-2012

Cindy Holley, Complainant, v. Patrick R. Donahoe, Postmaster General, United States Postal Service, Agency.




Cindy Holley,

Complainant,

v.

Patrick R. Donahoe,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 0720110028

Hearing No. 532-2008-00143X

Agency No. 1C-431-0020-07

DECISION

Following its April 26, 2011, final order, the Agency filed a timely

appeal which the Commission accepts pursuant to 29 C.F.R. § 1614.405(a).

On appeal, the Agency requests that the Commission affirm its partial

rejection of an EEOC Administrative Judge's (AJ) award of attorney’s

fees and compensatory damages pursuant to Title VII of the Civil Rights

Act of 1964 (Title VII), as amended, 42 U.S.C. § 2000e et seq. For the

following reasons, the Commission REVERSES the Agency’s final order.

ISSUES PRESENTED ON APPEAL

The Agency argues on appeal that the AJ’s awards of attorney’s fees

and compensatory damages were excessive. Complainant did not submit a

statement on appeal.

BACKGROUND

At the time of events giving rise to this complaint, Complainant worked

as a Flat Sorting Machine Clerk at the Agency’s City Gate facility

in Columbus, Ohio. On October 25, 2006, Complainant became embroiled

in a conflict with two male coworkers (CW1 and CW2) in the Flat Unit.

Without her permission, CW1 took a digital photograph of Complainant for

the purpose of posting the photograph on an internet site called “Hot

or Not.” Complainant objected to this and complained to her supervisor

(S1). In response, S1 instructed CW1 to refrain from such behavior.

The reprimand prompted CW1 and his friend CW2 to engage in a pattern of

taunting and mocking Complainant with catcalls, some of them over the

facility’s public address system. In addition, on two occasions when

Complainant was driving home, CW1 drove his car near Complainant’s in

a manner she regarded as threatening. On the first of these occasions,

Complainant observed a hand written sign attached to CW1’s car that

read “WHA CUNT.” In the second driving incident, which occurred

on September 4, 2007, CW1 drove his car next to Complainant’s car and

appeared to photograph her. He pulled his car in front of Complainant’s

and switched on his flashers.

On February 6, 2008, Complainant filed an EEO complaint alleging that

the Agency discriminated against her on the bases of sex (female) and

in reprisal for prior protected EEO activity when she was subjected to

hostile workplace sexual harassment. By a settlement agreement dated

April 10, 2007, the complaint was resolved. The agreement provided that

the Agency would transfer Complainant to the Automation Unit which is

separate from the Flat Unit for one year to permit her time to obtain

a bid job in an area other than flat sorting.

The Agency transferred Complainant to the Automation Unit but, in breach

of the agreement, returned her to the Flat Unit on August 23, 2007,

based on the instructions of a second supervisor (S2). The harassing

behavior by CW1 and CW2 resumed. Complainant complained about the

breach. The Agency determined that it had breached the Agreement and

at Complainant’s request rescinded the agreement and reinstated

Complainant’s EEO complaint. Shortly thereafter, Complainant was

reassigned to the Automation Area. An investigation was conducted and at

the conclusion of the investigation, the Agency provided Complainant with

a copy of the report of investigation and notice of her right to request

a hearing before an EEOC Administrative Judge (AJ). Complainant timely

requested a hearing.

The AJ held a hearing on May 20, 2009, and issued a decision on March

15, 2011. The AJ held that Complainant failed to establish that she had

been subjected to sexual harassment but proved she had been retaliated

against for having engaged in protected EEO activity, i.e., complaining

about the alleged sexual harassment that formed the basis for the

complaint. The Agency subsequently issued a final order implementing,

in part, and rejecting, in part, the AJ’s decision. Specifically, the

Agency accepted the AJ’s findings on the merits of the complaint but

rejected, as excessive, the AJ’s award of $10,000.00 in compensatory

damages and $77,651.75 in attorney’s fees.1

ANALYSIS AND FINDINGS

Pursuant to 29 C.F.R. § 1614.405(a), all post-hearing factual

findings by an AJ will be upheld if supported by substantial evidence

in the record. Substantial evidence is defined as “such relevant

evidence as a reasonable mind might accept as adequate to support

a conclusion.” Universal Camera Corp. v. National Labor Relations

Board, 340 U.S. 474, 477 (1951) (citation omitted). A finding regarding

whether or not discriminatory intent existed is a factual finding.

See Pullman-Standard Co. v. Swint, 456 U.S. 273, 293 (1982). An AJ's

conclusions of law are subject to a de novo standard of review, whether

or not a hearing was held.

An AJ’s credibility determination based on the demeanor of a witness

or on the tone of voice of a witness will be accepted unless documents or

other objective evidence so contradicts the testimony or the testimony so

lacks in credibility that a reasonable fact finder would not credit it.

See EEOC Management Directive 110, Chapter 9, at § VI.B. (November

9, 1999).

Attorney’s Fees

The Commission, an agency, or an AJ may award complainant reasonable

attorney's fees and other costs incurred in the processing of a complaint

regarding allegations of discrimination in violation of the Title VII. 29

C.F.R. § 1614.501(e). To establish entitlement to attorney's fees,

complainant must first show that he or she is a prevailing party. See

Buckhannon Bd. and Care Home Inc. v. West Virginia Dep't of Health

and Human Resources, 532 U.S. 598 (2001). A prevailing party for this

purpose is one who succeeds on any significant issue, and achieves

some of the benefit sought in bringing the action. See Davis v. Dep't

of Transportation, EEOC Request No. 05970101 (February 4, 1999)

(citing Henslev v. Eckerhart, 461 U.S. 427, 433 (1983)). A finding

of discrimination raises a presumption of entitlement to an award of

attorney's fees. 29 C.F.R. § 1614.501(e)(i).

Attorney's fees shall be paid for services performed by an attorney

after filing of a written complaint. Id. An award of attorney's fees is

determined by calculating the loadstar, i.e., by multiplying a reasonable

hourly fee times a reasonable number of hours expended. Hensley,

at 433; 29 C.F.R. § 1614.501(e)(2)(ii)(B). “There is a strong

presumption that this amount represents the reasonable fee.” 29

C.F.R. 1614.501(e)(2)(ii)(B). A reasonable hourly fee is the prevailing

market rate in the relevant community. Blum v. Stenson, 465 U.S. 886

(1984). A petition for fees and costs must take the form of a verified

statement required by the Commission's regulations at 29 C.F.R. §

16l4.501(e)(2)(i).

Here, the Agency argues that the award of attorney’s fees should

be substantially reduced to reflect the fact that Complainant was

unsuccessful on her claim of sexual harassment, having prevailed only

on her claim of retaliation. The Agency’s position is not well

taken. While it is true that under some circumstances attorney's fees

will not be awarded for work on unsuccessful claims, Hensley, supra,

at 434. courts have held that fee applicants should exclude only time

expended on “truly fractionable” claims or issues on which they

did not prevail. See Nat'l Ass'n of Concerned Veterans v. Secretary

of Defense, 675 F.2d 1319, 1327 n.13 (D.C. Cir. 1982). Claims are

fractionable or unrelated when they involve distinctly different claims

for relief that are based on different facts and legal theories. Hensley,

461 U.S. at 435. However, in cases where a claim for relief involves

“a common core of facts or will be based on related legal theories”

a fee award should not be reduced simply because the plaintiff failed to

prevail on every contention raised in the lawsuit. Id. “The hours spent

on unsuccessful claims should be excluded in considering the amount of

a reasonable fee only where the unsuccessful claims are distinct in all

respects from the successful claims.” See EEO MD-110, Ch. 11, Sect. 6

(A)(7) (citation omitted).

In the instant case the AJ found that S1 retaliated against Complainant

by transferring her from the Automation Unit back to the Flat Unit in

breach of the settlement agreement. S2 did this as punishment for

Complainant’s “engaging in protected EEO activity, complaining

of sexual harassment; filing an EEO complaint regarding a hostile work

environment and engaging in mediation to resolve her EEO complaint.” AJ

Decision at 19. Thus, the sexual harassment and retaliation claims are

not “fractionable or unrelated” since evidence of the alleged sexual

harassment was necessary to prove S2’s motivation for retaliation.

Therefore Complainant is entitled to $77,651.75, the full amount in

attorney’s fees as ordered by the AJ.2

Compensatory Damages

In a claim for compensatory damages, a Complainant must demonstrate,

through appropriate evidence and documentation, the harm suffered as a

result of the Agency's discriminatory action; the extent, nature, and

severity of the harm suffered; and the duration or expected duration

of the harm. Rivera v. Dep't of the Navy, EEOC Appeal No. 01934156

(July 22, 1994); Notice at 11-12, 14; Carpenter v. Dep't of Agric.,

EEOC Appeal No. 01945652 (July 17, 1995). Objective evidence in support

of a claim for non-pecuniary damages claims includes statements from

Complainant and others, including family members, co-workers, and medical

professionals. See Compensatory and Punitive Damages Available Under

Section 102 of the Civil Rights Act of 1991, EEOC Notice No. N915.002

(July 14, 1992) (hereafter referred to as “Notice”); Carle v. Dep't

of the Navy, EEOC Appeal No. 01922369 (Jan. 5, 1993).

Non-pecuniary damages must be limited to compensation for the actual

harm suffered as a result of the Agency's discriminatory actions. See

Carter v. Duncan-Higgans, Ltd., 727 F.2d 1225 (D.C. Cir. 1994); Notice

at 13. A proper award should take into account the severity of the harm

and the length of time that the injured party suffered the harm. See

Carpenter v. Dep't of Agric., supra. Finally, the amount of the award

should not be “monstrously excessive” standing alone, should not be

the product of passion or prejudice, and should be consistent with the

amount awarded in similar cases. See Jackson v. U.S. Postal Serv., EEOC

Appeal No. 01972555 (April 15, 1999), citing Cygnar v. City of Chicago,

865 F. 2d 827, 848 (7th Cir. 1989).

A proper award of nonpecuniary compensatory damages should be consistent

with the amount awarded in similar cases. See Ward-Jenkins v. Department

of Interior, EEOC Appeal No. 01961483 (March 4, 1999) (citing Cygnar

v. City of Chicago, 865 F.2d 827, 848 (7th Cir. 1989). In the instant case

there was substantial evidence that Complainant suffered from depression

for an extended period as a result of the Agency’s retaliatory actions.

We conclude that an award of $10,000.00 is consistent with Commission

precedent, and is neither “monstrously excessive” nor the product

of passion or prejudice. See, e.g., Jenkins v. United States Postal

Service, EEOC Appeal No. 07A30087 (Jan. 30, 2004) ($10,000.00 awarded in

non-pecuniary damages where a discriminatory letter of warning caused

the complainant to experience a worsening of pre-existing stress, as

well as insomnia, and depression).

CONCLUSION

For the foregoing reasons, the Agency's final order so far as it fails to

implement the Administrative Judge’s decision is REVERSED and REMANDED

for the Agency to take corrective action in accordance with this decision

and the ORDER below.

ORDER

To the extent it has not already done so, the Agency is ordered to take

the following remedial actions within thirty (30) calendar days of the

date this decision becomes final:

(1) the Agency shall restore Complainant's leave used for absences

related to her being told the she was being placed back into the Flat

Unit on August 22, 2007, and any absences related to her having been

placed back into the Flat Unit on August 23, 2007, and/or any absences

related to or arising out of the September 4, 2007 incident involving

the employees identified in the Commission’s decision as CW1 and CW2;

(2) the Agency shall reimburse Complainant for any wages lost as a result

of her absences related to being told of her return to and/or actual

return to the Flat Unit arising out of the September 4, 2007 incident,

including but not limited to time taken off to attend civil proceedings

regarding behavior of the employees identified in the Commission’s

decision as CW1 and CW2 toward Complainant from August 23, 2007 forward;

(3) the Agency shall pay interest to Complainant on any lost wages

awarded;

(4) the Agency shall provide training on the subject of retaliation to

management at the City Gate facility, including but not limited to the

supervisor identified in the Commission’s decision as S2, whether or

not she is presently working at the City Gate facility,

(5) the Agency should consider taking disciplinary action against the

supervisor identified in the Commission’s decision as S2 for her

retaliatory behavior toward Complainant; and

(6) the Agency shall post a notice to employees in accordance with 29

C.F.R §1614.501 (a)(1). after being signed by the Agency within thirty

calendar days of the date of this decision, which shall remain posted

for sixty consecutive days, in conspicuous places, including all places

where notices to employees are customarily posted. The Agency shall take

reasonable steps to ensure that said notices are not altered, or covered

by other materials;

(7) the Agency shall pay to Complainant ten $10,000.00 as compensatory

damages; and

(8) the Agency shall pay to Complainant $79,395.55 as attorney’s fees

and costs.

IMPLEMENTATION OF THE COMMISSION’S DECISION (K0610)

Compliance with the Commission’s corrective action is mandatory.

The Agency shall submit its compliance report within thirty (30) calendar

days of the completion of all ordered corrective action. The report shall

be submitted to the Compliance Officer, Office of Federal Operations,

Equal Employment Opportunity Commission, P.O. Box 77960, Washington, DC

20013. The Agency’s report must contain supporting documentation, and

the Agency must send a copy of all submissions to the Complainant. If the

Agency does not comply with the Commission’s order, the Complainant

may petition the Commission for enforcement of the order. 29 C.F.R. §�

�1614.503(a). The Complainant also has the right to file a civil action

to enforce compliance with the Commission’s order prior to or following

an administrative petition for enforcement. See 29 C.F.R. §§ 1614.407,

1614.408, and 29 C.F.R. § 1614.503(g). Alternatively, the Complainant

has the right to file a civil action on the underlying complaint in

accordance with the paragraph below entitled “Right to File A Civil

Action.” 29 C.F.R. §§ 1614.407 and 1614.408. A civil action for

enforcement or a civil action on the underlying complaint is subject

to the deadline stated in 42 U.S.C. 2000e-16(c) (1994 & Supp. IV 1999).

If the Complainant files a civil action, the administrative processing of

the complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. § 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0610)

The Commission may, in its discretion, reconsider the decision in this

case if Complainant or the Agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the Agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party’s timely request for reconsideration. See 29

C.F.R. § 1614.405; Equal Employment Opportunity Management Directive

for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

77960, Washington, DC 20013. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. § 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. § 1614.604(c).

COMPLAINANT’S RIGHT TO FILE A CIVIL ACTION (S0610)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official Agency

head or department head, identifying that person by his or her full

name and official title. Failure to do so may result in the dismissal

of your case in court. “Agency” or “department” means the

national organization, and not the local office, facility or department

in which you work. If you file a request to reconsider and also file a

civil action, filing a civil action will terminate the administrative

processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z0610)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. § 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. §§ 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time limits

as stated in the paragraph above (“Right to File a Civil Action”).

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

March 7, 2012

__________________

Date

NOTICE TO EMPLOYEES

POSTED BY ORDER OF THE

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

An Agency of the United States Government

This Notice is posted pursuant to an order by the United States Equal

Employment Opportunity Commission dated ___________________ which

found that a violation of Title VII of the Civil Rights Act of 1964

(Title VII), as amended, 42 U.S.C. § 2000e et seq. has occurred at

the United States Postal Service's City Gate facility in Columbus, Ohio

(hereinafter this facility).

Federal law requires that there be no discrimination against any employee

or applicant for employment because of the person's RACE, COLOR, RELIGION,

SEX, NATIONAL ORIGIN, AGE, or DISABILITY with respect to hiring, firing,

promotion, compensation, or other terms, conditions or privileges of

employment.

This facility was found to have subjected an employee to retaliation.

The facility was ordered to pay lost wages with interest; to pay proven

compensatory damages and attorneys’ fees and costs; to provide training;

to consider taking disciplinary action against the responsible management

official; and to post this notice. This facility will ensure that

officials responsible for personnel decisions and terms and conditions

of employment will abide by the requirements of all federal equal

employment opportunity laws and will not retaliate against employees

who file EEO complaints.

This facility will comply with federal law and will not in any manner

restrain, interfere, coerce, or retaliate against any individual who

exercises his or her right to oppose practices made unlawful by, or

who participates in proceedings pursuant to, federal equal employment

opportunity law.

_________________________________

Date Posted: _____________________

Posting Expires: _________________

29 C.F.R. Part 1614

1 The AJ awarded $1,744.80 in costs which the Agency implemented in its

final order.

2 Because Complainant has not appealed we will not address the question

of whether the 15% reduction in the attorney’s fees already imposed

by the AJ was appropriate.

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0720110028

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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