Cheryl L. Long, Appellant,v.William J. Henderson, Postmaster General, United States Postal Service, (Allegheny/Mid-Atlantic Region), Agency.

Equal Employment Opportunity CommissionOct 30, 1998
01981597 (E.E.O.C. Oct. 30, 1998)

01981597

10-30-1998

Cheryl L. Long, Appellant, v. William J. Henderson, Postmaster General, United States Postal Service, (Allegheny/Mid-Atlantic Region), Agency.


Cheryl L. Long v. United States Postal Service

01981597

October 30, 1998

Cheryl L. Long, )

Appellant, )

) Appeal No. 01981597

v. ) Agency No. 1C-441-0036-97

) Hearing No. 220-97-5129X

William J. Henderson, )

Postmaster General, )

United States Postal Service, )

(Allegheny/Mid-Atlantic Region), )

Agency. )

)

DECISION

Appellant timely initiated an appeal from a final agency decision (FAD)

concerning her equal employment opportunity (EEO) complaint of unlawful

employment discrimination on the bases of race (Black) and reprisal

(prior EEO activity), in violation of Title VII of the Civil Rights Act

of 1964, as amended, 42 U.S.C. � 2000e et seq. Appellant alleges she

was discriminated against when, on September 22, 1996, she was issued a

seven day suspension for unauthorized absence from assignment, failure

to follow instructions, and failure to maintain regular work schedule.

The appeal is accepted in accordance with EEOC Order No. 960.001. For the

following reasons, the agency's decision is REVERSED and REMANDED.

The record reveals that during the relevant time, appellant was employed

as a PS-4 Mail Processor at the agency's Cleveland, Ohio Mail Facility.

Appellant alleged that her receipt of the above-referenced suspension from

her supervisor (S1) was motivated by discriminatory animus because the

agency unsuccessfully instituted disciplinary action against her in the

recent past, and because she did not commit the infractions addressed in

her suspension. Appellant further alleged that S1's decision to suspend

her was one of a series of actions which created a hostile environment

at the facility.

The agency's management official who instituted the disciplinary action

(SUP), indicated that she is appellant's supervisor, and that the

suspension was warranted for the reasons set forth in the suspension

letter. SUP indicated that the seven day suspension was reduced to

four days pursuant to the grievance process. SUP also indicated that

she has disciplined other employees previously, and provided the names

of two other employees, both of whom were Black and had not engaged in

prior EEO activity, to support her statement.

Believing she was a victim of discrimination, appellant sought EEO

counseling and, subsequently, filed a formal complaint on December

19, 1996. At the conclusion of the investigation, appellant received

a copy of the investigative report and requested a hearing before an

EEOC Administrative Judge (AJ). Pursuant to 29 C.F.R. � 1614.109(e),

the AJ issued a Recommended Decision (RD) when appellant requested that

the AJ issue a decision without a hearing.

The AJ concluded that appellant failed to establish a prima facie case

of race discrimination because she failed to demonstrate that similarly

situated employees not in her protected class were treated more favorably

under similar circumstances. The AJ then concluded that appellant did

establish a prima facie case of reprisal when her prior EEO activity,

which SUP was aware of, occurred only six months prior to the issuance

of the suspension.

The AJ further concluded that the agency articulated legitimate,

non-retaliatory reasons for its actions, namely, that for the reasons set

forth in its suspension letter, appellant was suspended, and further, that

two other employees with no prior EEO activity had also been disciplined.

The AJ concluded, based on the existence of other employees similarly

disciplined who had not engaged in prior EEO activity, that appellant

failed to establish that more likely than not, the agency's articulated

reasons were a pretext to mask unlawful retaliation. The agency's FAD

adopted the AJ's RD.

On appeal, appellant contends that the AJ failed to consider that a

White male employee, whom she brought to the AJ's attention, was treated

more favorably under similar circumstances. Appellant also repeated

her allegations that the suspension was the latest in a series of acts

that created a hostile work environment. The agency did not respond,

and requests that we affirm its FAD.

The Commission's regulations allow an AJ to issue a decision without a

hearing when he or she finds that there is no genuine issue of material

fact. This regulation is patterned after the summary judgment procedure

set forth in Rule 56 of the Federal Rules of Civil Procedure. The United

States Supreme Court has stated that summary judgment is appropriate where

the trier of fact determines that, given applicable substantive law, no

genuine issue of material fact exists. Anderson v. Liberty Lobby, Inc.,

477 U.S. 242, 255 (1986). An issue is "genuine" if the evidence is such

that a reasonable fact-finder could find in favor of the non-moving party.

Oliver v. Digital Equip. Corp., 846 F.2d 103, 105 (1st Cir. 1988). In the

context of an administrative proceeding under Title VII, summary judgment

is appropriate if, after adequate investigation, appellant has failed to

establish the essential elements of his or her case. Spangle v. Valley

Forge Sewer Authority, 839 F.2d 171, 173 (3d Cir. 1988). In response to

a motion for summary judgment, the trier of fact's function is not to

weigh the evidence and render a determination as to the truth of the

matter, but only to determine whether there exists a genuine factual

dispute. Anderson, 477 U.S. at 248-49.

The courts have been clear that summary judgment is not to be used

as a "trial by affidavit." Redmand v. Warrener, 516 F.2d 766, 768

(1st Cir. 1975). The Commission has noted that when a party submits

an affidavit and credibility is at issue, "there is a need for

strident cross-examination and summary judgement on such evidence is

improper." Pedersen v. Department of Justice, EEOC Request No. 05940339

(February 24, 1995).

After a careful review of the record, we find that the AJ erred when he

concluded that there was no genuine issue of material fact in this case.

In finding no discrimination, the AJ relied solely on the representation

of a single agency witness, SUP, without considering substantial gaps in

the factual record and appellant's contrary representations. We note

that the AJ's decision accepted the supervisor's explanation that the

suspension was issued for the reasons set forth in the suspension letter,

even though no documents existed in the investigative file to substantiate

any of the reasons set forth in the suspension letter. Appellant has

denied that she committed the infractions set forth in the suspension

letter. Thus, the credibility of the agency management officials

responsible for the issuance of the suspension has been challenged.

We also note that the individual cited as the concurring official by SUP

did not provide an affidavit to the investigator. We further note that

two additional management officials signed the letter of suspension:

the Attendance Control Supervisor and the Concurring Official.<1>

Neither of these individuals provided affidavits to the investigator.<2>

We finally note that throughout the EEO process, appellant has alleged

that she has been supervised by a different supervisor, S1, and that

it was S1 who has harassed and discriminated against her. The record

does not contain an affidavit from S1, or anywhere indicate who S1 is

and what role, if any, S1 had in the issuance of the suspension letter.

We note that the hearing process is intended to be an extension of the

investigative process, designed to "ensur[e] that the parties have a

fair and reasonable opportunity to explain and supplement the record and

to examine and cross-examine witnesses." See the Commission's Management

Directive (MD-110), Chapter 6, page 6-1; see also 29 C.F.R. � 1614.109(b)

and (c). And as we recently noted to the same region of this agency,

"[t]runcation of this process, while material facts are still in dispute

and the credibility of witnesses is still ripe for challenge, improperly

deprives appellant of a full and fair investigation of her claims."

Mi S. Bang v. United States Postal Service, EEOC Appeal No. 01961575

(March 26, 1998). See also Peavley v. United States Postal Service,

EEOC Request No. 05950628 (October 31, 1996); Chronister v. United States

Postal Service, EEOC Request No. 05940578 (April 23, 1995).

Two additional aspects of this case warrant a brief discussion. First, in

examining the AJ's rationale for denying appellant's race discrimination

allegation at the prima facie stage, we note that even though the AJ found

that appellant failed to demonstrate that a similarly situated non-Black

employee was treated more favorably, the record demonstrates that only

Black employees were disciplined.<3> The facts as set forth thus far do

not necessarily compel the conclusion that appellant failed to establish

a prima facie case of race discrimination where the record demonstrates

the existence of a pattern of adverse actions against a protected class

of individuals.<4> Appellant's burden to establish a prima facie case is

not intended to be onerous, and where an agency management official has,

by her own admission, disciplined only Black employees, such evidence

would be sufficient, at the prima facie stage, to support an inference

that appellant was treated differently than non-Black employees.

Second, in reviewing the record, we observed that throughout the

processing of this complaint, appellant has alleged continuing harassment

by agency management officials. Appellant specifically alleged harassment

in her formal EEO complaint, referred to continuing harassment in her

investigative affidavit, and again referenced harassment in her appeal.

Although the agency did not formally accept the issue of harassment

based on race and/or reprisal in its acceptance letter dated January 10,

1997, we note that this is precisely the kind of issue which should have

been further developed by the agency's investigator and also during the

investigative portion of the hearing process by the AJ.

For all the foregoing reasons, we find that the AJ erred when he

issued a recommended decision without a hearing, and the final agency

decision which adopted the AJ's decision must be reversed and remanded.

We shall require, on remand, that the agency conduct an expedited,

supplemental investigation to fill in the many factual gaps in the

record. The investigator shall also investigate appellant's harassment

allegation and determine whether this allegation should be included as an

additional issue in the resolution of appellant's complaint. This case

shall then be referred to an Administrative Judge at the completion of

the supplemental investigation. Finally, and prior to the issuance of

a recommended decision, the AJ should again rule on appellant's request

for a decision without a hearing, pursuant to the standards set forth

herein, and in the MD-110, pages 6-7 and 6-8.<5>

Therefore, after a careful review of the record, including appellant's

contentions on appeal, we REVERSE the agency's final decision and REMAND

this decision to the agency to take the actions set forth in this decision

and ORDER below.

ORDER

The agency shall acknowledge to the appellant that it has received

the remanded complaint within thirty (30) calendar days of the date

this decision becomes final and advise appellant that it has ordered an

expedited supplemental investigation to be completed. The agency shall

cooperate with the investigator's requests for documents and affidavits,

and ensure that the investigation is completed within ninety (90) days

of the day this decision becomes final.

The investigator shall obtain affidavits from individuals including, but

not limited to, S1, the individual appellant believes is her supervisor;

the concurring official referred to by SUP, the supervisor who recommended

the suspension; and the two individuals who signed the letter of

suspension.<6> The investigator shall also obtain a new affidavit from

SUP, the individual who identified herself as appellant's supervisor.

These affidavits should address, and permit the parties to respond to,

appellant's allegations that she was discriminated against because she

was treated differently than similarly situated employees not in her

protected classes, and additionally, that the actions referred to in the

letter of suspension never occurred. The affidavits or statements shall

also address appellant's allegation that her suspension was retaliatory

in nature, and that it constituted one in a series of harassing actions

by agency management officials.

The investigator shall gather any documentary evidence tending to

corroborate the reasons for the suspension as set forth in the letter

of suspension. Such records shall include, but not be limited to,

time records indicating when appellant was sick or tardy, a copy of

the letter of warning for a safety violation dated September 10, 1996,

copies of relevant agency policies respecting progressive discipline, and

contemporaneous notes or other materials supporting the items identified

in "Charge No. 1" and "Charge No. 2." of the suspension letter.

The investigator shall gather documentary evidence of other suspensions

issued by the supervisor who issued appellant the suspension at issue.

Such documentary evidence shall include, but not be limited to, evidence

concerning the suspensions of the two comparators cited by the supervisor

in her affidavit, and evidence as to whether the White male comparator

cited in appellant's "Information for Pre-Complaint Counseling Form"

was involved in the altercation described in Charge No. 2, whether such

individual is similarly situated to appellant, and whether such individual

was suspended, and if not, why not.

Following the completion of the expedited, supplemental investigation, the

agency shall process the remanded complaint and completed investigation in

accordance with 29 C.F.R. � 1614.109 et seq., and request the appointment

of an EEOC AJ pursuant to 29 C.F.R. � 1614.109(a).

A copy of the agency's letter of acknowledgment to appellant, a copy of

the notice that transmits the investigative file, a copy of the completed

supplemental investigative report, and the notice of rights must be sent

to the Compliance Officer, as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0595)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the appellant. If the agency does not comply with the Commission's

order, the appellant may petition the Commission for enforcement of

the order. 29 C.F.R. �1614.503(a). The appellant also has the right

to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.408, 1614.409, and 1614.503(g). Alternatively,

the appellant has the right to file a civil action on the underlying

complaint in accordance with the paragraph below entitled "Right to File

A Civil Action." 29 C.F.R. ��1614.408 and 1614.409. A civil action for

enforcement or a civil action on the underlying complaint is subject to

the deadline stated in 42 U.S.C. �2000e-16(c)(Supp. V 1993). If the

appellant files a civil action, the administrative processing of the

complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. �1614.410.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0795)

The Commission may, in its discretion, reconsider the decision in the

case if the appellant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. New and material evidence is available that was not readily available

when the previous decision was issued; or

2. The previous decision involved an erroneous interpretation of law,

regulation or material fact, or misapplication of established policy; or

3. The decision is of such exceptional nature as to have substantial

precedential implications.

Requests to reconsider, with supporting arguments or evidence, MUST

BE FILED WITHIN THIRTY (30) CALENDAR DAYS of the date you receive the

decision, or WITHIN TWENTY (20) CALENDAR DAYS of the date you receive

a timely request to reconsider filed by another party. Any argument in

opposition to the request to reconsider or cross request to reconsider

MUST be submitted to the Commission and to the requesting party

WITHIN TWENTY (20) CALENDAR DAYS of the date you receive the request

to reconsider. See 29 C.F.R. �1614.407. All requests and arguments

must bear proof of postmark and be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed filed on the date it is received

by the Commission.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely. If extenuating circumstances

have prevented the timely filing of a request for reconsideration,

a written statement setting forth the circumstances which caused the

delay and any supporting documentation must be submitted with your

request for reconsideration. The Commission will consider requests

for reconsideration filed after the deadline only in very limited

circumstances. See 29 C.F.R. �1614.604(c).

RIGHT TO FILE A CIVIL ACTION (R0993)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court. It is the position of the Commission that you

have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. You should be aware, however, that courts in some

jurisdictions have interpreted the Civil Rights Act of 1991 in a manner

suggesting that a civil action must be filed WITHIN THIRTY (30) CALENDAR

DAYS from the date that you receive this decision. To ensure that your

civil action is considered timely, you are advised to file it WITHIN

THIRTY (30) CALENDAR DAYS from the date that you receive this decision

or to consult an attorney concerning the applicable time period in the

jurisdiction in which your action would be filed. In the alternative,

you may file a civil action AFTER ONE HUNDRED AND EIGHTY (180) CALENDAR

DAYS of the date you filed your complaint with the agency, or filed your

appeal with the Commission. If you file a civil action, YOU MUST NAME

AS THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY

HEAD OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME

AND OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work.

Filing a civil action will terminate the administrative processing of

your complaint.

RIGHT TO REQUEST COUNSEL (Z1092)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. �2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. ��791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil

action must be filed within the time limits as stated in the paragraph

above ("Right to File A Civil Action").

FOR THE COMMISSION:

Oct 30, 1998

DATE Ronnie Blumenthal, Director

Office of Federal Operations

1 We note that the name of the individual who signed the suspension letter

as Concurring Official is a different individual than that individual

whom SUP identified in her affidavit as the Concurring Official.

2 We note that the first name of the Attendance Control Supervisor and the

SUP are identical, and their handwriting is similar, though the surname

of these individuals is different. We note that these individuals could

be the same person.

3 We note, however, that in the form entitled "Information for

Pre-Complaint Counseling," appellant provided the name of a White

male employee involved in the same incident for which she received a

suspension, but he, himself, was not suspended. No explanation exists in

the record or from the AJ about the veracity of appellant's contention,

or whether this White male employee is a comparator. On appeal,

appellant contends that the AJ informed her that he was not a comparator

because he worked in a different pay location. Appellant states that she

determined that during the relevant time, he did work in her pay location.

On remand, the agency shall ensure that the relevance of this White male

comparator is explored fully and completely.

4 In fact, the absence of non-Black comparators being treated more

favorably may be more difficult to establish when being treated more

favorably in this situation may mean that such individuals would not be

disciplined for similar rules infractions, and plainly, there would be

no record that the agency decided not to discipline non-Black employees.

5 We note that our reversal of the AJ's decision at this time does not

preclude a subsequent decision by an AJ that this case can be decided

without a hearing, so long as the AJ issuing such a decision ensures

that the standards articulated in this case, along with the cases and

regulations cited to herein, are properly considered when deciding

whether or not to decide this case without a hearing.

6 It is possible that SUP and the Attendance Control Supervisor are the

same individual. See supra n.2.