Brenda D. Steed, Complainant,v.Thomas E. White, Secretary, Department of the Army, Agency.

Equal Employment Opportunity CommissionNov 2, 2001
01993047 (E.E.O.C. Nov. 2, 2001)

01993047

11-02-2001

Brenda D. Steed, Complainant, v. Thomas E. White, Secretary, Department of the Army, Agency.


Brenda D. Steed v. Department of the Army

01993047

11-02-01

.

Brenda D. Steed,

Complainant,

v.

Thomas E. White,

Secretary,

Department of the Army,

Agency.

Appeal No. 01993047

Agency No. AOEWFO9710H0710

DECISION

INTRODUCTION

Complainant timely initiated an appeal from a final agency decision

(FAD) concerning her complaint of unlawful employment discrimination

in violation of Title VII of the Civil Rights Act of 1964 (Title VII),

as amended, 42 U.S.C. � 2000e et seq. The appeal is accepted pursuant

to 29 C.F.R. � 1614.405.

ISSUE PRESENTED

The issue presented herein is whether complainant has shown by a

preponderance of the evidence that she was subjected to harassment by

her supervisor, the Acting Branch Chief (Chief), on the bases of race

(White) and/or sex (female).

BACKGROUND

The record reveals that from May 27, 1997 through September 26, 1997,

complainant was employed as a temporary Office Automation Clerk at the

agency's facility at Fort Shafter, Hawaii. Complainant alleged that

the following events occurred:

on July 23, 1997, during a conversation about children and marriage,

the Chief told her �what you need is a good man;�

on July 25, 1997, after she was moving furniture around and she had

perspired, the Chief called her �hot� in a tone which insinuated that

she was a �hot babe or something;�

on July 30, 1997, the Chief made a comment that a plastic he had in

his hand would make a good prophylactic;

on July 31, 1997, the Chief was in a grumpy mood and said that he was

acting �just like a woman, don't they get grumpy once a month;�

on August 5, 1997, complainant states that while discussing font sizes

for a project she was working on, the Chief looked down at himself and

said �I don't know, is it big or small;�

on August 7, 1997, the Chief allegedly asked complainant if she watched

the Playboy channel and told her that �White women like it from the

back;�

on August 8, 1997, the Chief made a squeezing motion with both his

hands when they were in front of her breast;

on August 11, 1997, the Chief told complainant that her back side

was fat;

on August 13, 1997, the Chief made a comment to complainant insinuating

that she masturbated every night;

on August 20, 1997, the Chief stated that he needed to get his eyes

checked so that he would be �able to see up [complainant's] skirt

better.� At that point, complainant told him that this was the reason

she wore long skirts; and

on August 27, 1997, the Chief told her that he �still could get a

�hard on.'�

By letter dated September 1, 1997, complainant contacted a Major (the

Major) informing him of unwanted sexual remarks which were allegedly

made by the Chief. On September 5, 1997, the Acting Commander appointed

someone to conduct an inquiry into the matter. On October 17, 1997,

based on the inquiry's findings, the Acting Commander counseled the Chief

on the agency's sexual harassment policy. Believing she was a victim

of discrimination, complainant sought EEO counseling and subsequently

filed a formal complaint on November 20, 1997. At the conclusion of

the investigation, complainant was informed of her right to request a

hearing before an EEOC Administrative Judge or alternatively, to receive

a final decision by the agency. Complainant requested that the agency

issue a final decision.

In its FAD, the agency concluded that complainant failed to establish

her claim of harassment based on sex and/or race. In particular,

the agency found that complainant had not met her prima facie case of

race discrimination in that she failed to demonstrate that the alleged

harassment occurred because of her race. As to her claim of sexual

harassment, the agency found that complainant was not subjected to

unwelcome sexual conduct. Furthermore, the agency held that, assuming

complainant established her prima facie case, it articulated legitimate,

nondiscriminatory reasons. The agency stated that the Supervisor stopped

making comments which he did not feel were offensive when he became aware

that complainant took offense to his comments. Accordingly, the agency

issued its decision finding that complainant had not been subjected to

harassment based on sex and/or race.

On appeal, complainant contends that the Supervisor's comments would have

been offensive to the �reasonable person� and that she perceived it to

be a hostile work environment. Therefore, she argues that the agency

has violated Title VII and the agency's decision should be reversed.

The agency requests that we affirm its FAD.

ANALYSIS AND FINDINGS

It is well-settled that harassment based on an individual's race and

sex is actionable. See Meritor Savings Bank FSB v. Vinson, 477 U.S. 57

(1986). In order to establish a claim of harassment under those bases,

the complainant must show that: (1) she belongs to the statutorily

protected classes; (2) she was subjected to unwelcome conduct related to

her membership in those classes; (3) the harassment complained of was

based on sex and/or race; (4) the harassment had the purpose or effect

of unreasonably interfering with her work performance and/or creating an

intimidating, hostile, or offensive work environment; and (5) there is

a basis for imputing liability to the employer. See Henson v. City of

Dundee, 682 F.2d 897 (11th Cir. 1982). The harasser's conduct should

be evaluated from the objective viewpoint of a reasonable person in

the victim's circumstances. Enforcement Guidance on Harris v. Forklift

Systems Inc., EEOC Notice No. 915.002 (March 8, 1994).

Race-Based Harassment

Upon review, the Commission finds that complainant failed to establish a

claim of harassment based on race. Only one incident which she raised

made any reference to her race. Therefore, we find that complainant

failed to establish that the alleged harassment was based on race.

Sexual Harassment

Upon review of the record, we find that complainant has established

her claim of sexual harassment. The record clearly indicates that

complainant satisfied parts (1) through (3) of a claim of harassment.

Complainant is a member of a statutorily protected class, the alleged

conduct was unwelcomed, and the harassment complained of was based upon

her sex. As to part (4), the Commission concludes that the incidents

created an intimidating, hostile, and offensive work environment.

In particular, we find that complainant has shown that the Chief made

sexually graphic comments at her from July 23, 1997 through August

27, 1997. The Commission finds that the aforementioned actions, when

considered in their entirety, constitute a hostile work environment.

Finally, as to the part (5) of a claim, we find that complainant has met

her burden in that the acts were committed by complainant's supervisor,

the Chief. An employer is subject to vicarious liability for unlawful

harassment if the harassment was "created by a supervisor with immediate

. . . authority over the [complainant]." Enforcement Guidance: Vicarious

Liability for Unlawful Harassment by Supervisors, EEOC Notice No. 915.002

(June 18, 1999) ("Vicarious Liability Guidance"), at 4 (citing Burlington

Industries, Inc., v. Ellerth, 524 U.S. 742 , 118 S.Ct. 2257, 2270 (1998),

and Faragher v. City of Boca Raton, 524 U.S. 775, 118 S.Ct. 2275, 2292-93

(1998)). Accordingly, the Commission concludes that complainant has

met her burden of establishing a claim of sex-based harassment.

However, where, as here, the harassment does not result in a tangible

employment action being taken against the employee, the agency can

make out an affirmative defense by demonstrating: (a) that it exercised

reasonable care to prevent and correct promptly any harassing behavior;

and (b) that complainant unreasonably failed to take advantage of any

preventive or corrective opportunities provided by the agency or to

avoid harm otherwise. See Burlington Industries, supra; Faragher, supra;

Vicarious Liability Guidance, at 12. Whether an employer can prove the

first prong of that defense, i.e., that it exercised reasonable care

to prevent and correct promptly any harassing behavior, depends on the

circumstances of the particular situation. Vicarious Liability Guidance,

at 15.

At a minimum, however, the employer must have a policy and complaint

procedure against the harassment that contains the following elements: (1)

a clear explanation of what constitutes prohibited conduct; (2) assurances

that employees who bring complaints of harassment or provide information

related to such complaints will be protected against retaliation;

(3) a clearly described complaint process that provides possible

avenues of complaint; (4) assurance that the employer will protect

the confidentiality of harassment complaints to the extent possible;

(5) a complaint process that provides a prompt, thorough, and impartial

investigation; and (6) assurance that the employer will take immediate

and appropriate corrective action when it determines that harassment

has occurred. Id. at 17.

Based on the Commission's review of the record, it is not apparent that,

at the time of the harassment, the agency had a policy and complaint

procedure in place which contained these elements. The record contains

a memorandum, dated January 17, 1997, regarding EEO, affirmative action,

and civilian sexual harassment programs. Report of Investigation (ROI),

at 117. We, however, find that it sets forth only an extremely general

statement on sexual harassment and does not contain the aforementioned

elements. The record also indicates that the agency failed to provide

its employees with a clear explanation of what constitutes prohibited

conduct. Although the agency held a training session entitled Prevention

of Sexual Harassment (POSH), it did not provide any information as to

content of this training. Fact Finding Conference, at 114. Therefore,

it is not apparent from the record that this training contained any of

the aforementioned elements.

Furthermore, the agency harassment policy and procedure also failed to

set forth a clearly described complaint process that provides possible

avenues of complaint. In addition to the general statement on sexual

harassment, it appears that the agency failed to provide information

regarding the harassment complaint process. The record indicates that

the agency's bulletin boards were not kept up-to-date at the time of

the harassment. Id. at 236. The Chief also averred that there was no

information posted on the bulletin boards regarding reporting harassment

complaints let alone to the chain of command. Id. at 114.

The Commission also notes that a great deal of testimony at the Fact

Finding Conference focused on whether the agency had EEO information

posted. The first prong generally requires the agency to establish,

disseminate, and enforce an anti-harassment policy and complaint

procedure, above and beyond the EEO process enunciated in 29 C.F.R. Part

1614. See Vicarious Liability Guidance at 15-28. Therefore, we find that

the agency's posting of the EEO process would not have been sufficient

enough to establish the first prong of its affirmative defense.

Based on the Commission's finding that the agency has not satisfied

the first prong, we conclude that it is liable for the harassment of

complainant that occurred and reverses the agency's determination of no

discrimination as to complainant's claim of sexual harassment.

CONCLUSION

Therefore, after a careful review of the record, including complainant's

contentions on appeal, the agency's response, and arguments and evidence

not specifically addressed in this decision, we REVERSE the FAD.

ORDER

The agency is ordered to take the following remedial action.

(1) The agency shall provide training for the Chief addressing his

responsibilities with respect to eliminating discrimination in the

workplace with an emphasis on sexual harassment.

The agency shall consider taking disciplinary action against the Chief who

has been identified as being responsible for the discriminatory harassment

perpetrated against complainant. The agency shall report its decision.

If the agency decides to take disciplinary action, it shall identify the

action taken. If the agency decides not to take disciplinary action, it

shall set forth the reason(s) for its decision not to impose discipline.

Within fifteen (15) calendar days of the date this decision becomes

final, the agency shall give complainant a notice as to her claim for

compensatory damages. Complainant shall submit objective evidence

(pursuant to the guidance given in Carle v. Department of the Navy,

EEOC Appeal No. 01922369 (January 5, 1993)) in support of her claim for

compensatory damages within forty-five (45) calendar days of the date

complainant receives the agency's notice. The agency shall complete the

investigation on the claim for compensatory damages within forty-five

(45) calendar days of the date the agency receives complainant's claim

for compensatory damages. Thereafter, the agency shall process the

claim in accordance with 29 C.F.R. � 1614.108(f).

The agency is further directed to submit a report of compliance, as

provided in the statement entitled "Implementation of the Commission's

Decision." The report shall include supporting documentation verifying

that the corrective action has been implemented.

POSTING ORDER (G0900)

The agency is ordered to post at its facility at Fort Shafter, Hawaii,

copies of the attached notice. Copies of the notice, after being

signed by the agency's duly authorized representative, shall be posted

by the agency within thirty (30) calendar days of the date this decision

becomes final, and shall remain posted for sixty (60) consecutive days,

in conspicuous places, including all places where notices to employees are

customarily posted. The agency shall take reasonable steps to ensure that

said notices are not altered, defaced, or covered by any other material.

The original signed notice is to be submitted to the Compliance Officer

at the address cited in the paragraph entitled "Implementation of the

Commission's Decision," within ten (10) calendar days of the expiration

of the posting period.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (T0900)

This decision affirms the agency's final decision/action in part, but it

also requires the agency to continue its administrative processing of a

portion of your complaint. You have the right to file a civil action in

an appropriate United States District Court within ninety (90) calendar

days from the date that you receive this decision on both that portion

of your complaint which the Commission has affirmed and that portion

of the complaint which has been remanded for continued administrative

processing. In the alternative, you may file a civil action after

one hundred and eighty (180) calendar days of the date you filed your

complaint with the agency, or your appeal with the Commission, until

such time as the agency issues its final decision on your complaint.

If you file a civil action, you must name as the defendant in the

complaint the person who is the official agency head or department head,

identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. If you file

a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

___11-02-01_______________

Date

NOTICE TO EMPLOYEES

POSTED BY ORDER OF THE

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

An agency of the United States Government

This Notice is posted pursuant to an Order by the United States Equal

Employment Opportunity Commission, dated , which found

that a violation of Title VII of the Civil Rights Act of 1964 (Title VII),

as amended, 42 U.S.C. � 2000e et seq. has occurred at this facility.

Federal law requires that there be no discrimination against any employee

or applicant for employment because of the person's RACE, COLOR, RELIGION,

SEX, NATIONAL ORIGIN, AGE, or DISABILITY with respect to hiring, firing,

promotion, compensation, or other terms, conditions or privileges of

employment.

The Department of the Army, Fort Shafter, Hawaii, supports and will

comply with such Federal law and will not take action against individuals

because they have exercised their rights under law.

The Department of the Army, Fort Shafter, Hawaii, has been ordered

to remedy an employee affected by the Commission's finding that she

was subjected to a hostile work environment based upon her sex. As a

remedy for the discrimination, the Department of the Army, Fort Shafter,

Hawaii, was ordered to provide training to and consider discipline

for the agency official found to have harassed the affected employee.

The Department of the Army, Fort Shafter, Hawaii was also ordered to

determine if the affected employee is entitled to compensatory damages

and to ensure that harassment will not occur again. The Department of

the Army, Fort Shafter, Hawaii, will ensure that officials responsible

for personnel decisions and terms and conditions of employment will abide

by the requirements of all Federal equal employment opportunity laws.

The Department of the Army, Fort Shafter, Hawaii, will not in any manner

restrain, interfere, coerce, or retaliate against any individual who

exercises his or her right to oppose practices made unlawful by, or

who participates in proceedings pursuant to, Federal equal employment

opportunity law.

________________________

Date Posted: ________________

Posting Expires: _____________

29 C.F.R. Part 1614