Barbara A. Palmer, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, (Pacific Area), Agency.

Equal Employment Opportunity CommissionNov 2, 2001
01982297 (E.E.O.C. Nov. 2, 2001)

01982297

11-02-2001

Barbara A. Palmer, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, (Pacific Area), Agency.


Barbara A. Palmer v. United States Postal Services

01982297

11/02/01

.

Barbara A. Palmer,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

(Pacific Area),

Agency.

Appeal No. 01982297

Agency No. 4F-950-1072-96

DECISION

Barbara A. Palmer (complainant) timely initiated an appeal of a final

agency decision (FAD) concerning her complaint of unlawful employment

discrimination on the bases of sex (female), reprisal (prior EEO

activity), and disability (depth perception), in violation of Title VII

of the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e

et seq., and the Rehabilitation Act of 1973, as amended, 29 U.S.C. � 791,

et seq.<1> The appeal is accepted in accordance with 29 C.F.R. �1614.405.

For the following reasons, the agency's decision is AFFIRMED.

ISSUES PRESENTED

The issues on appeal are whether complainant was subject to discrimination

on the aforementioned bases when:

On December 8, 1995, her request for auxiliary route assistance (PS

Form 3996) was disapproved for no reason, she was asked to back up

her postal long life vehicle without a Spotter and was followed on her

route for no reason;

On December 9, 1995, she was not allowed to deliver her route and

had to stay in the office, resulting in her going home sick, and she

was not provided with a Form CA-2 (Notice of Occupational Disease and

Claim Compensation);

On December 11, 1995, she was refused a shop steward and not given

a reason;

On December 14, 1995, she was given an official discussion for taking

an extended lunch and her PS Form 3996 was disapproved;

On December 18, 1995, she was not allowed to clock into the station at

6:00 a.m. and someone followed her out on the street;

From December 8, 1995, she requested copies of her PS Form 3996 every

day and only received one copy;

From December 27, 1995, through January 5, 1996, she did not receive

her Christmas gift certificate;

From December 27, 1995, through January 5, 1996, a co-worker left

disparaging remarks concerning her in plain view, carriers made loud

disparaging remarks about her, and management took no action;

From January 3, 1996 through January 4, 1996, the same person (as on

December 18, 1995), followed her on the street. Complainant reported

this incident to the union and the Postal Inspectors, but nothing

was done.

BACKGROUND

This case has followed a somewhat convoluted procedural path. Upon

receipt of complainant's formal complaint, the agency issued a FAD

accepting some of the allegations and dismissing others. Specifically,

the agency in its first FAD dated June 27, 1996 (hereafter FAD #1)

accepted allegations 2 and 8 and dismissed all of the other allegations

cited above for failure to state a claim. Complainant appealed FAD #1

to the Commission and in a previous decision, the Commission remanded

the dismissed allegations to the agency for consideration of whether

complainant was raising a claim of harassment. See Palmer v. United

States Postal Service, EEOC Appeal No. 01965305 (August 27, 1997).

In that prior decision, the Commission found that allegations 5 and 7

above stated a cognizable claim. Moreover, the Commission directed

the agency to either accept all the other dismissed allegations for

investigation or to issue a new decision dismissing the remanded

allegations for failing to state a claim of harassment. As a matter

of administrative convenience, the agency decided to investigate all of

the remanded issues instead of issuing a new FAD.

The record reveals that at the time complainant filed the instant

complaint, she was employed as a Carrier Technician, at the agency's

Aptos Post Office in Aptos, California. In her affidavit, complainant

contends that it was not until she engaged in protected activity that

she began having problems with management at the Aptos Post Office.

She contends that she was denied reasonable accommodation while other

disabled employees were accommodated by management. Complainant also

contends that her request for auxiliary help, which was made by means

of PS Form 3996 (hereafter 3996) was routinely disapproved, while the

3996's of other Carriers were routinely approved. Further, complainant

contends that she had a daily debate with the floor supervisors regarding

her volume of mail while the supervisors accepted other Carriers' mail

volume statistics without question.

On December 8, 1995, complainant averred that the 204-B (hereafter

Acting Supervisor) gave her a direct order to park her long life

vehicle (hereafter LLV) which jeopardized her safety and disregarded

the medical documentation on file. On that same date, complainant also

contends that she was subject to two street observations by the Acting

Supervisor without him giving her a street supervision form. According to

complainant, the Acting Supervisor's failure to give her this form was

contrary to the agency's policy to conduct street supervision in an open

and above board manner. On December 9, 1995, complainant argues that the

Acting Supervisor arbitrarily took away her assigned route. Additionally,

complainant contends that it took her three days after making a request,

to receive a union representative, and it also took her two days after

requesting a Notice of Occupational Disease and Claim Compensation form,

(hereafter CA-2 form) to receive a copy of that document.

In her statement to the Investigator, complainant also challenged

an official discussion she received from her supervisor December

14, 1995 for taking a 55 minute lunch. According to complainant,

a comparative employee who was having lunch with her that day was not

similarly disciplined. Moreover, complainant contends that unlike other

employees, she is required to make her request for union representation

in writing. Moreover, complainant contends that other Carriers were

allowed to start their shifts at 6:00a.m. and work any needed overtime,

while the Postmaster would not allow her to start her shift at 6:00a.m.

In this regard, complainant asserts that her revised schedule requests

were routinely disapproved by management while the requests of other

Carriers were routinely approved.

Complainant also alleged that the Postmaster's failure to give her a

$10.00 gift certificate as a Christmas bonus was a form of discriminatory

treatment. Moreover, complainant alleged that the supervisors at the

Aptos Post Office allowed other employees to make derogatory statements

about her. Further, complainant stated that between December 18,

1995 and January 3, 1996, the Acting Supervisor's Filipino friend (a

non-postal employee) would regularly show up behind her as she had lunch

or as she delivered her route. In this regard, complainant stated that

the Acting Supervisor had a history of violence both on and off the job

and she was afraid when she reported this activity to management and it

took no action.

In responding to complainant's allegation of discrimination, the

Postmaster (no disability and no prior EEO activity) denied knowledge

of complainant's prior EEO activity. The Postmaster also averred that

she was aware of complainant's depth perception problem, but she did

not consider it as limiting any of complainant's major life activity.

Nonetheless, the Postmaster testified that she provided complainant with

a Spotter as a form of accommodation, as well as training in parking

her LLV, which were the accommodations recommended by complainant's

optometrist.<2> With respect to the CA-2 Form, the Postmaster asserted

that complainant initially asked for the form on a Saturday and that

neither the supervisor or the union representative could find a copy of

the form at the time. The Postmaster added that on the following Monday,

complainant was given a copy of the form.

Addressing complainant's allegation that she was subject to disparaging

remarks, the Postmaster stated that she was unaware of these incidents,

but that once they were brought to her attention, she held stand-up talks,

directing her employees not to talk about their co-workers. With respect

to the Christmas bonus, the Postmaster stated that complainant, along

with four other employees, was not present when she initially handed

out the bonuses, but that a gift certificate was subsequently mailed to

complainant by certified mail. In conclusion, the Postmaster averred that

she did not take any retaliatory action against complainant. The Acting

Supervisor (no disability and no prior EEO activity) also testified on

behalf of the agency. He averred that he was aware of complainant's

disability because she told him about it. As a form of accommodation

the Acting Supervisor averred that he allowed complainant to stay in

the office and case mail rather than go out on her route.

At the conclusion of the investigation, the agency informed complainant

of her right to request a hearing or a final agency decision. By letter

dated January 3, 1998, complainant requested a FAD without a hearing.

In a FAD dated January 18, 1998 (hereafter FAD #2), the agency found that

complainant was not subjected to discriminatory or retaliatory treatment.

Specifically, the agency held that complainant failed to establish a

prima facie case of sex and reprisal discrimination because she failed

to show that she was subject to disparate treatment. Moreover, the

agency determined that there was no record that complainant was disabled

or perceived as being disabled. Further, the agency determined that

complainant's depth perception problem did not substantially limit any

of her major life activities. In the event that complainant met the

definition of a disabled employee, the agency held that it provided

her with reasonable accommodation in the form of a Spotter. Further,

the agency held that complainant failed to state a claim regarding the

extended lunch allegation because it was not a form of disciplinary

action. Relatedly, the agency also determined that complainant did

not establish that she was subjected to a hostile work environment.

In this regard, the agency found that none of the remanded issues viewed

individually or in combination with each other was sufficiently pervasive

to give rise to a claim of harassment based on a hostile work environment.

CONTENTIONS ON APPEAL

Complainant contends that the agency did not properly investigate the

remanded issues as was ordered by the Commission's decision in Appeal

No. 01965305 (August 27, 1997). Moreover, complainant contends that

she established a prima facie case of discriminatory and retaliatory

treatment. In this regard, complainant asserts that the Acting Supervisor

admitted in his affidavit that he was aware of her disability and that

he considered her to be a disabled employee. Complainant also states

that she established a prima facie case of reprisal because she worked

at the Aptos Post Office for a number of years without incident until

she engaged in protected EEO activity. Complainant also contends that

management's retaliatory action was directly evident based on the number

of times she was required to file EEO complaints based on the same issues,

but with varying degrees of intensity. Further, complainant argues that

the record evidence is supportive of a finding of discrimination because

the reasons proffered by management for its actions are contradictory

and unsupported by any documentary evidence. Finally complainant argues

that she was subject to a hostile work environment due to harassment

because there is medical evidence in the record showing that she was

diagnosed as suffering from emotional stress by her physician.

In its appeal statement, the agency indicates that it stands by its FAD

and it requests that the Commission affirm it.

ANALYSIS AND FINDINGS

It is apparent that although the Investigator collected documentary

evidence on all of the issues remanded by the Commission in its previous

decision, it only collected testimonial evidence from its managers

on issues 2 and 8 above. In FAD #2, the agency indicated that it was

dismissing all of the other issues because they did not establish a claim

of harassment. This is somewhat inconsistent with the Commission's prior

finding that issues 5 and 7 did state cognizable claims of discrimination

in and of themselves. Rather than remand this case to the agency once

again for collection of more testimonial evidence, the Commission finds

that by examining the record as a whole, including statements made

by the responsible management officials to the EEO Counselor, it has

sufficient information to render a decision on all the issues cited above.

Accordingly, we will examine below whether complainant prevailed on her

claim that she was subject to an hostile work environment, as well as

sex discrimination and reprisal in relation to all of the challenged

personnel actions listed in her original formal complaint.

In any proceeding, either administrative or judicial, involving an

allegation of discrimination, it is the burden of the complainant to

initially establish that there is some substance to his or her allegation

of discrimination. In order to establish this burden, complainant

must establish a prima facie case of discrimination. McDonnell Douglas

Corp. v. Green, 411 U.S. 792 (1973). This means that complainant must

present a body of evidence such that, were it not rebutted, the trier

of fact could conclude that unlawful discrimination did occur.

If complainant has established a prima facie case, the burden

of production shifts to the agency to articulate a legitimate

nondiscriminatory reason for the adverse employment action. Texas

Department of Community Affairs v. Burdine, 450 U.S. 248, 252 (1981).

If the agency articulates a reason for its actions, the burden of

production then shifts back to complainant to establish that the

agency's proffered explanation is pretextual, and that the real reason

is discrimination. Throughout, complainant retains the burden of proof

to establish discrimination by a preponderance of the evidence.

Complainant may establish a prima facie case of sex discrimination by

showing that: (1) she is a member of a protected class; and (2) she

was accorded treatment different from that given to persons otherwise

similarly situated who are not members of her protected group.

See Potter v. Goodwill Industries of Cleveland, Inc., 518 D.2d 864,

865 (6th Cir. 1975). A complainant may also set forth acts that if

otherwise left unexplained, an inference of discrimination may be drawn.

See Furnco Construction Corp. v. Waters, 438 U.S. 567, 576 (1978).

A prima facie case of discrimination based on disability is established

where complainant has produced sufficient evidence to show that (1) she

is a �person with a disability� for purposes of the Rehabilitation Act,

as defined in 29 C.F.R. � 1630.2(g); (2) that she is a �qualified person

with a disability,� in that she is qualified for, and can perform, the

essential functions of the position she holds or desires with or without

reasonable accommodation, as specified in 29 C.F.R. � 1630.2(m); and

(3) that she received an adverse employment action as a result of his

disability.<3> Complainant also must demonstrate a causal relationship

between her disabling condition and the agency's reason for the adverse

action. Prewitt v. United States Postal Service, 662, F.2d 292 (5th

Cir. 1981)

Moreover, complainant may establish a prima facie case of reprisal

discrimination by presenting facts that, if unexplained, reasonably give

rise to an inference of discrimination. Shapiro v. Social Security

Admin., EEOC Request No. 05960403 (Dec. 6, 1996) (citing McDonnell

Douglas Corp. v. Green, 411 U.S. 792, 802 (1973)). Specifically, in a

reprisal claim, and in accordance with the burdens set forth in McDonnell

Douglas, Hochstadt v. Worcester Foundation for Experimental Biology,

425 F. Supp. 318, 324 (D. Mass.), aff'd, 545 F.2d 222 (1st Cir. 1976),

and Coffman v. Department of Veteran Affairs, EEOC Request No. 05960473

(November 20, 1997), a complainant may establish a prima facie case of

reprisal by showing that: (1) he or she engaged in a protected activity;

(2) the agency was aware of the protected activity; (3) subsequently,

he or she was subjected to adverse treatment by the agency; and (4) a

nexus exists between the protected activity and the adverse treatment.

Whitmire v. Department of the Air Force, EEOC Appeal No. 01A00340

(September 25, 2000).

Allegation of Disability Discrimination

Based on our review of the record, the Commission finds that complainant

did not submit sufficient evidence to show that she is a disabled

employee. In a medical report received by the agency in June 1995,

an optometrist from a Pearle Vision Care facility indicated that

complainant's depth perception was four times worse than normal.

He also noted that complainant's ability to operate a motor vehicle

may be slightly impaired. (14a/1)<4> In a subsequent report issued

on July 5, 1995, the same optometrist noted in reference to the June

report that �[a]lthough the note in question poses the possibility

that her decreased depth perception may affect her driving ability,

it does not say that any vision related driving tests were performed at

her eye exam; therefore making the last two sentences of the note mere

speculation....Occupationally, it would be reasonable to assume that

any additional driving practice with postal trucks in a safe and secure

environment may help improve her confidence and her ability to operate

this type of vehicle.� (14b/1)

Additionally there is a medical certificate dated December 14, 1995,

in which the physician noted that complainant had a �mild abnormality

of her depth perception that might interfere with her ability to back a

LLV into a confined space.� (14c/1) Moreover, we find that although the

Acting Supervisor responded affirmatively to the close ended question of

whether he was aware of complainant's physical disability, it is clear

from reading his entire statement that he did not regard complainant

as a disabled employee and that he was merely restating complainant's

representation to him. In response to a subsequent interrogatory

from the Investigator, the Acting Supervisor commented on what limits

complainant's �disability� had on her major life activities, �she claims

that she has a problem on [sic] depth perception and she can't back-up

the vehicle.� Affidavit C In summary, the Commission finds that based

on the record evidence, complainant is not disabled, she does not have

a record of disability and she was not regarded as a disabled employee.<5>

Allegation of Sex Discrimination

With respect to the issues where there is no dispute that complainant

raised a cognizable claim, (i.e., issues 2, 5, 7 and 8), the Commission

finds that complainant was successful in establishing a prima facie case

of sex discrimination. In this regard we note that except for allegation

#7 which deals with the $10.00 gift certificate, the agency did not give

the names of any comparable employees who were similarly treated.

Allegation of Reprisal

We disagree with the agency's finding that complainant failed to

establish a prima facie case of reprisal. The record establishes that

complainant served as the EEO Representative for a co-worker who filed a

formal complaint in early 1995, and which was settled on April 5, 1995.

Moreover, we note that complainant filed a formal complaint on July 10,

1995, against the managers of the Aptos Post Office. We do not find to

be credible the testimony of the Postmaster and the Acting Supervisor

that they were unaware of complainant's prior EEO activity, given that

the prior complaints were filed against them. Moreover, we note that

the Postmaster explained her failure to provide documents requested

by the Investigator in this case on the grounds that the documents had

already been provided in relation to another EEO complaint. In fact,

in her summary report, the EEO Investigator determined that management

was aware of complainant's prior EEO activity.

In light of our finding that complainant established a prima facie

case of sex discrimination and reprisal, we will review the reasons

articulated by the agency for the challenged actions. In responding to

complainant's allegations of discriminatory treatment, the Postmaster

testified with respect to issue # 2, that complainant was not provided

a CA-2 form when she initially asked for it because it was a Saturday,

but she was given a copy of the form the following Monday. The Acting

Supervisor addressed the same issue by noting that because complainant

claimed that she was unable to back up her vehicle on December 8, 1995,

he felt that it was in complainant's best interest, as well as in the

interest of public safety, that complainant remain in the office and

case mail on December 9th. Once complainant reassured the Postmaster

that she was able to drive safely, and submitted an updated statement

from her physician indicating that her depth perception only limited her

ability to park in confined spaces, she was allowed to resume her route.

With respect to allegation #5, the Postmaster told the EEO Counselor that

complainant would have been allowed to clock in at 6:00 a.m. on December

18, 1995, if she would have completed a revised schedule and stated an

appropriate reason. There is no record that complainant submitted the

requested revised schedule form. Moreover, the Postmaster averred that

on prior occasions she had asked complainant to come in at 6:00 a.m. and

complainant refused. Addressing allegation #7, the Postmaster testified

that complainant was not given the $10.00 gift certificate because she

was on annual leave that day and on extended sick leave thereafter.

Nonetheless, the Postmaster averred that complainant's gift certificate

was mailed to her and she presented a certified mail receipt showing

that complainant signed for the gift certificate on February 14, 1996.

With respect to allegation #8, the Postmaster testified that she was not

aware that complainant's co-workers made disparaging remarks until long

after the incidents. Once this matter was brought to her attention,

the Postmaster testified that she held stand up talks instructing the

Carriers not to talk about other employees.

Based on the above discussion, we find that the agency articulated

legitimate nondiscriminatory reasons for the challenged personnel actions.

Because the agency articulated legitimate nondiscriminatory reasons for

the challenged actions, complainant must demonstrate that these reasons

are pretextual and/or that the agency was motivated by discriminatory

animus. In her effort to show pretext, complainant submitted statements

from her Shop Steward and from several co-workers from the Aptos Post

Office stating that employees regularly made derogatory remarks about

complainant in the presence of the responsible management officials

and nothing was done about it. In fact, two witnesses averred that the

Acting Supervisor and a former Supervisor of Customer Services routinely

participated in gossip and jokes putting down complainant along with

their subordinate employees. (13a thru 13m). To the extent that these

statements are true, the Commission finds that it is unfortunate, but

these statements appear to be due to an ongoing personality conflict

between complainant and her supervisors and co-workers rather than due

to any invidious discriminatory animus.<6> See Hartsell v. Duplex

Production Inc., 123 F.3d 766 (4th Cir. 1997) (Court held that not

everything that makes an employee unhappy creates a federal cause of

action. Discrimination statutes prohibit only harassing behavior that

is directed at an employee because of their protected bases).

Allegation of Hostile Work Environment

With respect to the other allegations of discriminatory treatment, the

question is, whether if they are considered individually or in combination

with other allegations raised in this complaint, they created a hostile

work environment because of complainant's prior EEO activity or because

of her sex. In determining whether an objectively hostile or abusive

work environment existed, the trier of fact should consider whether a

reasonable person in the complainant's circumstances would have found

the alleged behavior to be hostile or abusive. Even if harassing conduct

produces no tangible effects, such as psychological injury, a complainant

may assert a Title VII cause of action if the discriminatory conduct

was so severe or pervasive that it created a work environment abusive to

employees because of their race, gender, religion, or national origin.

Rideout v. Department of the Army, EEOC Appeal No. 01933866 (November 22,

1995)( citing Harris v. Forklift Systems, Inc., 510 U.S. 17, 22 (1993)),

req. for recons. den. EEOC Request No. 05970995 (May 20, 1999). Also,

the trier of fact must consider all of the circumstances, including the

following: the frequency of the discriminatory conduct; its severity;

whether it is physically threatening or humiliating, or a mere offensive

utterance; and whether it unreasonably interferes with an employee's

work performance. Harris, 510 U.S. at 23.

Based on the above discussion, we find that complainant did not raise

sufficient evidence to show that she was the victim of a hostile work

environment. Complainant succeeded in showing that the managers and

supervisors at the Aptos Post Office behaved poorly towards her at times,

but none of the supervisors' actions were severe enough or pervasive

enough to have interfered with complainant's ability to do her work.

Moreover, the Commission finds that none of the challenged personnel

actions were taken because of any of complainant's protected bases.

As we stated in a prior decision involving complainant and postal

management, �the numerous allegations cited herein were the product

of serious personality conflicts which resulted in petty, immature and

unprofessional behavior in the workplace.� See Palmer v. United States

Postal Service, EEOC Appeal No. 01902801 (October 29, 1990).

After a careful review of the record, the Commission finds that

complainant was not subject to sex discrimination or reprisal.

Accordingly, the agency's finding of no discrimination is AFFIRMED.

CONCLUSION

Therefore, the agency's finding of no discrimination with respect to

the challenged actions is AFFIRMED.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole

discretion of the Court. Filing a request for an attorney does not

extend your time in which to

file a civil action. Both the request and the civil action must be

filed within the time limits as stated in the paragraph above ("Right

to File A Civil Action").

FOR THE COMMISSION:

______________________________

Frances M. Hart,

Executive Officer

Executive Secretariat

11/02/01

__________________

Date

1 The Rehabilitation Act was amended in 1992 to apply the standards of

the Americans with Disabilities Act (ADA) to complaints of discrimination

by federal employees or applicants for employment.

2 A Spotter is someone who would stand behind complainant's vehicle

and guide her into the parking space. According to the Postmaster,

the agency provided complainant with a Spotter for six months.

3 As a threshold matter, complainant must establish that she is a

�qualified individual with a disability� within the meaning of the

Rehabilitation Act. An �individual with disability� is a person who

has, has a record of, or is regarded as having a physical or mental

impairment which substantially limits one or more of that person's major

life activities, i.e., caring for oneself, performing manual tasks,

walking, seeing, hearing, speaking, breathing, learning, and working.

See, 29 C.F.R. � 1630.2(j).

An impairment is substantially limiting when it prevents an individual

from performing a major life activity or when it significantly restricts

the condition, manner, or duration under which an individual can perform

a major life activity. 29 C.F.R. � 1630.2(j). The individual's ability

to perform a major life activity must be restricted as compared to

the ability of the average person in the general population to perform

the activity. Id.

4 Citations in this decision refer to exhibit and page numbers (ex/p)

in the report of investigation.

5 In a previous case, the Commission considered the same evidence

presented to us today on this matter, and we ruled that complainant is

not a disabled employee. See Palmer v. United States Postal Service,

EEOC Appeal No. 01965304 (September 16, 1998).

6 As evidence of derogatory statement, it was stated that a co-worker

called complainant a �bimbo� in the presence of her supervisors and

nothing was done to the employee who made the statement. As another

example of derogatory statements complainant submitted a copy of a note

in which her relief carrier stated that �It's been like that for 3 months.

It took you long enough.�