Appellant,v.Togo D. West, Jr., Secretary, Department of Veterans Affairs, (V.A. Medical Center, Houston, TX), Agency.

Equal Employment Opportunity CommissionNov 13, 1998
01981083 (E.E.O.C. Nov. 13, 1998)

01981083

11-13-1998

Appellant, v. Togo D. West, Jr., Secretary, Department of Veterans Affairs, (V.A. Medical Center, Houston, TX), Agency.


Otis R. Myles v. Department of Veterans Affairs

01981083

November 13, 1998

Otis R. Myles,

Appellant,

v.

Togo D. West, Jr.,

Secretary,

Department of Veterans Affairs,

(V.A. Medical Center, Houston, TX),

Agency.

Appeal No. 01981083

Agency No. 97-0395

EEOC Hearing No. 330-97-8142x

DECISION

On November 24, 1997, the appellant timely filed an appeal with the Equal

Employment Opportunity Commission (EEOC) from a final agency decision

(FAD) concerning his allegation that the agency violated Title VII of the

Civil Rights Act of 1964, as amended, 42 U.S.C. 2000e et seq., and the

Age Discrimination in Employment Act of 1967, as amended, 29 U.S.C. 621

et seq. The appeal is accepted in accordance with the provisions of EEOC

Order 960, as amended.

The issue presented is whether the agency discriminated against the

appellant on the bases of his race (African American), color (Black),

sex (male), age (born on 9/13/1941), and in reprisal for previous EEO

activity when he was given a letter of admonishment on September 11,

1996, by the Chief of Environmental Management Service.

At the time of the alleged discrimination, the appellant was employed as

a WS-2 Housekeeping Aid Foreman in Environmental Management Service at

the agency's Medical Center in Houston, Texas. Believing that the agency

discriminated against him, the appellant filed the instant complaint in

November 1996.

After the agency completed the investigation of the complaint, the agency

notified the appellant of his right to request a hearing before an EEOC

Administrative Judge (AJ). The appellant requested a hearing.

After a hearing, the AJ issued a recommended decision finding no

discrimination on the bases of appellant's race, color, sex or age.

The AJ, however, found that the agency retaliated against the appellant

for engaging in protected activity. As relief, the AJ recommended

the removal of all documents referring to the appellant's admonishment

in September 1996 from agency files; training for responsible agency

personnel; the posting of a notice of violation; and, an investigation

to determine the appellant's entitlement to compensatory damages for

proven discrimination. The agency received the AJ's recommended decision

on September 2, 1997. On October 27, 1997, the agency issued the instant

FAD adopting the AJ's findings of no discrimination on the bases of race,

color, sex or age, but rejecting the AJ's finding of unlawful reprisal.

It is from this FAD that the appellant now appeals.

After a careful review of the record in its entirety, we find that the

AJ's recommended decision sets forth the relevant facts and properly

analyzes the appropriate regulations, policies and laws. Based on the

evidence of record, we discern no basis to disturb the AJ's findings.

The record shows that an agency EEO Counselor met with the Chief of

Environmental Management Service ("the Chief") on September 5, 1996, to

discuss the appellant's allegation that he was improperly charged AWOL

(absent without official leave) by the Chief for his absence on August 30

even though he had timely requested sick leave for that day in accordance

with established procedures. The Chief corrected the appellant's leave

record to show that he took approved sick leave on August 30. However,

on the same day that the Chief and the EEO Counselor met, the Chief

recommended the issuance of a letter of admonishment to the appellant

because of the latter's alleged failure to monitor the tardy behavior of

an employee he had previously supervised. After receiving the agency's

letter of admonishment dated September 11, 1996, the appellant filed

the instant complaint alleging reprisal, among other things, for his

previous EEO contact regarding the AWOL issue.

The AJ found that there was no evidence that the agency treated the

appellant differently because of his race, color, sex or age, in

issuing the letter of admonishment. However, the AJ found that the

appellant established a prima facie case of reprisal because the letter

of admonishment was issued by the Chief within less than a week of his

meeting with an EEO Counselor to discuss the appellant's allegation

of discrimination regarding the AWOL incident. The AJ found that the

agency articulated a legitimate non-discriminatory reason for issuing

the admonishment letter. She found that although the appellant had not

been the tardy employee's supervisor for over three months at the time the

Chief recommended admonishment for the appellant, the Chief had discovered

the appellant's neglect only around September 4, 1996, in connection with

a grievance filed by the tardy employee against his then-supervisor.

The Chief testified that he then recommended admonishment for the

appellant before he became aware of the appellant's EEO contact.

The AJ did not find the Chief's testimony credible that he was not aware

of the appellant's EEO activity prior to determining that he should

be disciplined for his failure to appropriately deal with the tardy

employee's behavior. Further, the AJ found that the Chief knew about

the appellant's EEO activity prior to issuing the letter of admonishment

on September 11, 1996. She found that no other supervisor had ever been

disciplined for the tardy employee's leave abuse despite the fact that his

leave usage had been consistently bad under several different supervisors.

The AJ did not find it "credible that only the Complainant, who had

at least counseled [the tardy employee] and attempted to correct his

behavior, would have been the only supervisor charged with dereliction of

duty over this situation unless there was more than this situation under

consideration[,]" namely, the appellant's contemporaneous initiation

of the EEO process against the Chief for improperly charging him AWOL.

The AJ, therefore, found that the agency's explanation was a pretext

for unlawful reprisal.

We reject the agency's finding that it did not retaliate against the

appellant because the Chief recommended his admonishment before he

became aware of the appellant's EEO contact. In making this finding,

the agency improperly disregarded the AJ's credibility determinations

as well as her finding that the appellant was held to a higher level of

responsibility for the tardy employee's behavior than any other supervisor

because of his own contemporaneous EEO allegation against the Chief.

Because a finding of discrimination is entered and the claim for

compensatory damages was not considered, the case is remanded to the

agency for a supplemental investigation and a separate final agency

decision on the compensatory damages claim.<1> In Carle v. Dept. of the

Navy, EEOC Appeal No. 01922369 (January 5, 1993), the Commission described

the type of objective evidence that an agency may obtain when assessing

the merits of a complainant's request for emotional distress damages:

[E]vidence could have taken the form of a statement by appellant

describing her emotional distress, and statements from witnesses, both

on and off the job, describing the distress. To properly explain the

emotional distress, such statements should include detailed information

on physical or behavioral manifestations of the distress, information on

the duration of the distress, and examples of how the distress affected

appellant day to day, both on and off the job. In addition, the agency

should have asked appellant to provide objective and other evidence

linking ... the distress to the unlawful discrimination ....

Objective evidence may include statements from the appellant concerning

his emotional pain or suffering,<2> inconvenience, mental anguish, loss of

enjoyment of life, injury to professional standing, injury to character

or reputation, injury to credit standing, loss of health, and any other

non-pecuniary losses that are incurred as a result of the discriminatory

conduct. Statements from others, including family members, friends, and

health care providers could address the outward manifestations or physical

consequences of emotional distress, including sleeplessness, anxiety,

stress, depression, marital strain, humiliation, loss of self-esteem,

excessive fatigue, or a nervous breakdown. Objective evidence may also

include documents indicating appellants' actual out-of-pocket expenses

regarding medical treatment, counseling, and so forth, related to the

injury caused by the agency's discriminatory action.

Upon remand, the agency shall process the appellant's claim for

compensatory damages in accordance with this decision and the terms of

the order below.

Accordingly, the FAD is AFFIRMED to the extent that the agency found no

race, color, sex or age discrimination. The FAD is, however, REVERSED to

the extent that the agency found no reprisal, and the agency is ORDERED

to comply with the terms of the Order below.

ORDER

1. Within ten (10) calendar days of the date this decision becomes final,

the agency shall inform the appellant in writing that it has rescinded

the September 11, 1996, letter of admonishment and removed all references

thereto from his official personnel file. The agency shall also send

a copy of this letter to the Commission's Compliance Officer identified

below.

2. Within ten (10) calendar days of the date this decision becomes final,

the agency shall give the appellant a notice of his right to submit

objective evidence in support of his claim for compensatory damages

within forty-five (45) calendar days of the date the appellant receives

the agency's notice. The agency shall complete the investigation on

the claim for compensatory damages within seventy-five (75) calendar

days of the date this decision becomes final. Within one hundred (100)

calendar days of the date this decision becomes final, the agency shall

issue a final decision pursuant to 29 C.F.R. 1614.110 regarding the

appellant's entitlement to compensatory damages.

3. Within sixty (60) calendar days of the date this decision becomes

final, the agency shall provide at least four hours of training to the

responsible management official (the Chief) in the prohibitions against

retaliation for participating in EEO activity. Documentation evidencing

completion of such training shall be submitted to the Compliance Officer

within thirty (30) calendar days thereafter.

4. The agency shall post at the V.A. Medical Center in Houston, Texas,

copies of the attached notice. Copies of the notice, after being

signed by the agency's duly authorized representative, shall be posted

by the agency within thirty (30) calendar days of the date this decision

becomes final, and shall remain posted for one hundred and eighty (180)

consecutive days, in conspicuous places, including all places where

notices to employees are customarily posted. The agency shall take

reasonable steps to ensure that said notices are not altered, defaced,

or covered by any other material. The original signed notice is to be

submitted to the Compliance Officer within ten (10) calendar days of

the expiration of the posting period.

5. The agency is further directed to submit a report of compliance, as

provided in the statement entitled "Implementation of the Commission's

Decision." The report shall include supporting documentation showing that

all the ordered corrective action has been implemented by the agency.

ATTORNEY'S FEES (H1092)

If appellant has been represented by an attorney (as defined by

29 C.F.R. �1614.501 (e)(1)(iii)), he/she is entitled to an award of

reasonable attorney's fees incurred in the processing of the complaint.

29 C.F.R. �1614.501 (e). The award of attorney's fees shall be paid

by the agency. The attorney shall submit a verified statement of fees

to the agency -- not to the Equal Employment Opportunity Commission,

Office of Federal Operations -- within thirty (30) calendar days of this

decision becoming final. The agency shall then process the claim for

attorney's fees in accordance with 29 C.F.R. �1614.501.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0595)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the appellant. If the agency does not comply with the Commission's

order, the appellant may petition the Commission for enforcement of

the order. 29 C.F.R. �1614.503 (a). The appellant also has the right

to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.408, 1614.409, and 1614.503 (g). Alternatively,

the appellant has the right to file a civil action on the underlying

complaint in accordance with the paragraph below entitled "Right to File

A Civil Action." 29 C.F.R. �� 1614.408 and 1614.409. A civil action for

enforcement or a civil action on the underlying complaint is subject to

the deadline stated in 42 U.S.C. �2000e-16(c) (Supp. V 1993). If the

appellant files a civil action, the administrative processing of the

complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. �1614.410.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0795)

The Commission may, in its discretion, reconsider the decision in this

case if the appellant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. New and material evidence is available that was not readily available

when the previous decision was issued; or

2. The previous decision involved an erroneous interpretation of law,

regulation or material fact, or misapplication of established policy; or

3. The decision is of such exceptional nature as to have substantial

precedential implications.

Requests to reconsider, with supporting arguments or evidence, MUST

BE FILED WITHIN THIRTY (30) CALENDAR DAYS of the date you receive this

decision, or WITHIN TWENTY (20) CALENDAR DAYS of the date you receive

a timely request to reconsider filed by another party. Any argument in

opposition to the request to reconsider or cross request to reconsider

MUST be submitted to the Commission and to the requesting party

WITHIN TWENTY (20) CALENDAR DAYS of the date you receive the request

to reconsider. See 29 C.F.R. � 1614.407. All requests and arguments

must bear proof of postmark and be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark,

the request to reconsider shall be deemed filed on the date it is received

by the Commission.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely. If extenuating circumstances

have prevented the timely filing of a request for reconsideration,

a written statement setting forth the circumstances which caused the

delay and any supporting documentation must be submitted with your

request for reconsideration. The Commission will consider requests

for reconsideration filed after the deadline only in very limited

circumstances. See 29 C.F.R. � l6l4.604(c).

RIGHT TO FILE A CIVIL ACTION (T0993)

This decision affirms the agency's final decision in part, but it also

requires the agency to continue its administrative processing of a

portion of your complaint. You have the right to file a civil action

in an appropriate United States District Court on both that portion of

your complaint which the Commission has affirmed AND that portion of the

complaint which has been remanded for continued administrative processing.

It is the position of the Commission that you have the right to file

a civil action in an appropriate United States District Court WITHIN

NINETY (90) CALENDAR DAYS from the date that you receive this decision.

You should be aware, however, that courts in some jurisdictions have

interpreted the Civil Rights Act of 1991 in a manner suggesting that a

civil action must be filed WITHIN THIRTY (30) CALENDAR DAYS from the

date that you receive this decision. To ensure that your civil action

is considered timely, you are advised to file it WITHIN THIRTY (30)

CALENDAR DAYS from the date that you receive this decision or to consult

an attorney concerning the applicable time period in the jurisdiction

in which your action would be filed. In the alternative, you may file

a civil action AFTER ONE HUNDRED EIGHTY (180) CALENDARS DAYS of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, YOU MUST NAME AS THE DEFENDANT

IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY HEAD OR DEPARTMENT

HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME AND OFFICIAL TITLE.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. If you file

a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1092)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. �2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. ��791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

Nov 13, 1998

DATE Ronnie Blumenthal, Director

Office of Federal Operations

NOTICE TO EMPLOYEES

POSTED BY ORDER OF THE

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

An Agency of the United States Government

This Notice is posted pursuant to an Order by the United States Equal

Employment Opportunity Commission ("EEOC") dated ________________

which found that a violation of Title VII of the Civil Rights Act

of 1964, as amended, 42 U.S.C. 2000e et seq., has occurred in the

Department of Veterans Affairs, V.A. Medical Center, Houston, Texas

(hereinafter "the V.A. Medical Center").

Federal law requires that there be no discrimination against any

employee or applicant for employment because of the person's RACE,

COLOR, RELIGION, SEX, NATIONAL ORIGIN, AGE, or PHYSICAL or MENTAL

DISABILITY with respect to hiring, firing, promotion, compensation,

or other terms, conditions or privileges of employment.

The V.A. Medical Center supports and will comply with such Federal law

and will not take action against individuals because they have exercised

their rights under law.

The V.A. Medical Center has been found to have unlawfully disciplined

an employee for engaging in protected EEO activity. As a result,

the agency has been ordered by the EEOC to rescind the disciplinary

action and to award the employee appropriate compensatory damages.

The V.A. Medical Center will provide training to the responsible

management official in the prohibitions against retaliation for engaging

in protected EEO activity. The V.A. Medical Center will ensure that

officials responsible for personnel decisions and terms and conditions

of employment will abide by the requirements of all Federal equal

employment opportunity laws and will not retaliate against employees

who file EEO complaints.

The V.A. Medical Center will not in any manner restrain, interfere,

coerce, or retaliate against any individual who exercises his or her

right to oppose practices made unlawful by, or who participates in

proceedings pursuant to, Federal equal employment opportunity law.

____________________

Date Posted: _____________________

Posting Expires: _________________

29 C.F.R. Part 1614

1 In Jackson v. United States Postal Service, EEOC Appeal No.

01923399 (November 12, 1992), request for reconsideration denied, EEOC

Request No. 05930306 (February 1, 1993), the Commission held that

Congress afforded it the authority to award such damages in the

administrative process. It based this assessment, inter alia, on a

review of the statutory provisions of the Civil Rights Act of 1991 in

relation to one another and on principles of statutory interpretation

which require statutes to be interpreted as a whole. In particular,

the Commission discussed the meaning of the statute's definition of the

term "complaining party" and the significance of the reference to the

word "action" in Section 102(a). In addition to the specific reasons set

forth in Jackson for this holding, Section 2000e-16(b) (Section 717) of

the Civil Rights Act of 1964 (42 U.S.C. �2000e et seq.)(CRA) conveyed

to the Commission the broad authority in the administrative process

to enforce the nondiscrimination provisions of subsection (a) through

"appropriate remedies". Similarly, in Section 3 of the Civil Rights Act

of 1991 (CRA of 1991), Congress refers to its first stated purpose as

being "to provide appropriate remedies for intentional discrimination

and unlawful harassment in the workplace", thereby reaffirming that

authority. Consequently, it is our view that in 1991, Congress clearly

intended to expand the scope of the "appropriate remedies" available

in the administrative process to federal employees who are victims

of discrimination. Moreover, in Section 717(c) of the CRA, the term

"final action" is used to refer to administrative decisions by agencies

or the Commission, as distinguished from the term "civil action", used

to describe the rights of employees after such final action is taken.

Therefore, the Commission reaffirmed the holding therein. See Cobey

Turner v. Department of the Interior, EEOC Appeal Nos. 01956390 and

01960518 (April 27, 1998).

2 We note that a request for compensatory damages related to emotional

pain and suffering may permit the agency to seek personal and sensitive

information from the appellant in order to determine whether the injury

is linked solely, partially, or not at all to the alleged discriminatory

conduct.