Antonia Looney, Complainant,v.Michael Chertoff, Secretary, Department of Homeland Security, Agency.

Equal Employment Opportunity CommissionMay 19, 2005
07a40124 (E.E.O.C. May. 19, 2005)

07a40124

05-19-2005

Antonia Looney, Complainant, v. Michael Chertoff, Secretary, Department of Homeland Security, Agency.


Antonia Looney v. Department of Homeland Security

07A40124, 01A53252

May 19, 2005

.

Antonia Looney,

Complainant,

v.

Michael Chertoff,

Secretary,

Department of Homeland Security,

Agency.

Appeal Nos. 07A40124, 01A53252

Agency Nos. I-97-0173, I-99-W081, I-98-W004, I-99-W089

Hearing Nos. 350-AO-8157X, 340-AO-3172X, 340-98-3780X

DECISION

The agency filed an appeal (07A40124), to the Commission after an EEOC

Administrative Judge (AJ) issued an Order finding discrimination on the

instant complaints. Complainant alleged discrimination on the bases

of age (date of birth: November 27, 1947), race (Hispanic/Indian),

religion (Lutheran), and reprisal when she was subjected to a hostile

work environment when: (1) on April 28, 1997, she was suspended for

two days; (2) on May 12, 1997, she was detailed to the San Diego Sector

Border Patrol; (3) from May 12, 1997 through October 1998, her detail to

San Diego, California was extended on seven different occasions; (4) on

October 5, 1998, she was transferred to Tucson Sector Border Patrol; and

(5) on November 3, 1998, she was issued a Notice of Five Day Suspension.

After an investigation, complainant requested a hearing before an AJ.

The AJ, after a hearing, issued a decision dated June 16, 2004, finding

discrimination on the basis of reprisal for all five claims. The AJ's

decision found that complainant was not discriminated against on the

bases of age, race, or religion.

The AJ ordered the following remedy:

Complainant is awarded back pay and attendant benefits to be calculated

by the agency, from the date of complainant's demotion through the date

this case is decided.

Complainant is awarded 104 days of sick leave pay and attendant benefits

for the Assistant Regional Director Detention and Deportation position

at the appropriate GS grade and step complainant would have occupied

had she remained in Laguna Niguel, California.

Complainant is entitled to back pay and lost wages for the 2 day

suspension.

Complainant is awarded $1,941.03 in relocation expenses.

Complainant is awarded $195,000.00 in non-pecuniary compensatory damages.

Complainant is awarded $89,612.60 in attorney's fees and costs.

Complainant is awarded $441.84 in costs in reimbursement for obtaining

the presence of a witness at the hearing.

The agency, on July 30, 2004, issued a decision agreeing with the AJ's

decision with regard to discrimination and part of the AJ's order for

remedies. However, the agency appeals the amount of non-pecuniary

compensatory damages. Since the damage award is the only matter

appealed to the Commission, this decision will only address the agency's

decision not to implement the AJ's decision with regard to non-pecuniary

compensatory damages. Complainant subsequently filed an appeal (01A53252)

to the Commission requesting compliance with the agency's decision to

implement those provisions of the AJ award that are not being appealed

by the agency.

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as �such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion.� Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to a

de novo standard of review, whether or not a hearing was held.

The AJ ordered $195,000.00 in non-pecuniary compensatory damages due to

the emotional suffering by complainant as a result of the retaliatory

conduct. The AJ found that the agency's actions had permanent and

substantially long term effects. The AJ found that complainant suffered

from: bouts of crying; humiliation; depression; destruction of her spirit

and confidence; feelings as if she had no purpose in life; fluctuating

weight problems; rashes; anxiety; nightmares relating to her supervisor;

difficulty coping with life; being tense and unable to sleep when she lays

next to her husband in bed; and was disinterested in sexual intercourse.

As a result of medication taken for the emotional distress, complainant

felt clumsy, shaky, considered herself to be unsafe operating a motor

vehicle, and a nervous wreck. Complainant's husband testified that

complainant was extremely stressed, experienced mood swings, became

sick more often, kicked the bed while sleeping, and was exhausted to

the point were she remained in bed for twenty hours during the day.

He testified that complainant is unable to deal with any negativity and

is extremely self conscious about her communication skills, interaction

with others, and loss of professional reputation and standing in the

community. Complainant's friends testified to complainant's change in

appearance, including significant aging in short amount of time, facial

appearance being swollen and sunken, and complainant becoming withdrawn.

Complainant's psychologist testified that complainant suffered from a

significant amount of depression.

The agency argues, on appeal, that the amount of non-pecuniary

compensatory damages is excessive. The agency argues that there was no

testimony clearly indicating how much longer complainant was expected to

suffer from the ailments. Further, there is no testimony that she was

hospitalized, became homeless, or suffered dissolution of the marriage,

which the agency argues are common factors in awards of $100,000.00.

The agency argues that the record of treatment does not reflect the type

of deep, emotional trauma that higher awards are intended to address.

Finally, the agency argues that the AJ did not consider the possibility

that at least some of complainant's symptoms were caused by her allergies.

The agency purposed, in its appeal, to lower the award to $75,000.00.

The Commission has held that evidence from a health care professional

is not a mandatory prerequisite for recovery of compensatory damages for

emotional distress. Lawrence v. United States Postal Service, EEOC Appeal

No. 01952288 April 18, 1996); Carpenter v. Department of Agriculture,

EEOC Appeal No. 01945652 (July 17, 1995); Bernard v. Department of

Veterans Affairs, EEOC Appeal No. 01966861 (July 17, 1998).

In determining compensatory damages, the Commission strives to make

damage awards for emotional harm consistent with awards in similar cases.

Insofar as complainant has submitted evidence via testimony of emotional

distress, we note that the Commission has awarded compensatory damages

in cases somewhat similar to complainant's in terms of harm sustained.

Read v. Department of Homeland Security, EEOC Appeal No. 01A50353 (March

29, 2005)(awarded $130,000 in non-pecuniary compensatory damages after

finding that complainant suffered from hives, severe stomach problems,

heartburn, burning in her stomach and rectal bleeding, acid reflux, sleep

disturbance, weight gain, fatigue, vertigo and feelings of guilt, and

suicidal ideation after being sexually harassed); Booker v. Department

of Defense, EEOC Appeal No. 07A00023 (Aug. 10, 2000), request for

reconsideration denied, EEOC Request No. 05A01284 (Sept. 26, 2000)

(awarded $150,000 in non-pencuniary compensatory damages after finding

that agency discriminatorily reclassified complainant's position and

issued an �Order to Restrain Contact�; harm to complainant included

three attempts at suicide).

After considering the nature of the agency's actions which involve

detailing complainant to a location for an extended period of time to a

location far from her home, in conjunction with the extensive testimony as

to the harm to complainant, we find that the AJ did not err in awarding

complainant $195,000.00 in non-pecuniary compensatory damages. Finally,

we note that this award is not �monstrously excessive� and is consistent

with the amounts awarded in similar cases. The Commission further notes

that it has slightly modified the wording of the relief ordered and to

include a provision requiring EEO training and a provision requiring

the agency to consider disciplining the agency official responsible for

the retaliation.

With regard to complainant's appeal seeking compliance, we find that,

given the Order below, the agency has new time lines in which to comply.

Thus, complainant can not show that the agency is in noncompliance at

this time and the instant appeal alleging noncompliance with the agency

decision is premature. If the agency fails to comply with the Order

herein then complainant may file a petition for enforcement with the

Commission pursuant to 29 C.F.R. � 1614.503.

The agency's decision finding discrimination on the basis of retaliation

is AFFIRMED. The agency's decision with regard to non-pecuniary

compensatory damages is REVERSED and we REMAND the matter to the agency

to comply with the Order issued by the AJ, reprinted as modified, in

pertinent part, herein.

ORDER

Within 30 days of the date this decision becomes final the agency shall

take the following actions:

The Agency shall determine the appropriate amount of back pay with

interest and other benefits due Complainant for the period starting from

complainant's demotion as referred to by the AJ pursuant to 29 C.F.R. �

1614.501, and shall pay that amount to Complainant. Complainant shall

cooperate in the Agency's efforts to compute the amount of back pay and

benefits due, and shall provide all relevant information requested by

the Agency.

Reimburse complainant for 104 days of sick leave pay and attendant

benefits for the Assistant Regional Director Detention and Deportation

position at the appropriate GS grade and step complainant would have

occupied had she remained in Laguna Niguel, California.

Complainant is entitled to back pay and lost wages for the 2 day

suspension.

Pay complainant $1,941.03 in relocation expenses (pencuniary compensatory

damages).

Pay complainant $195,000.00 in non-pecuniary compensatory damages.

Pay complainant $89,612.60 in attorney's fees and costs.

Pay complainant $441.84 in costs in reimbursement for obtaining the

presence of a witness at the hearing.

Post the attached NOTICE TO EMPLOYEES POSTED BY ORDER OF THE EQUAL

EMPLOYMENT OPPORTUNITY COMMISSION (after being signed by the Agency's duly

authorized representative) in conspicuous places, including all places

where notices to employees are customarily posted, as specified herein.

The agency shall consider taking disciplinary action against the

individual responsible for making the agency's decision in this matter.

If the agency decides to take disciplinary action, it shall identify in

its compliance report the action taken. If the agency decides not to

take disciplinary action, it shall set forth in its compliance report

the reason(s) for its decision not to impose discipline.

Conduct EEO training for supervisors and managers at Detention and

Deportation, Western Regional Office of the Immigration and Naturalization

Service in Laguna Niguel, California facility.

The agency shall send evidence that they have complied with provisions

1 - 10 of this Order to the Compliance Officer as referenced herein.

POSTING ORDER (G0900)

The agency is ordered to post at its Detention and Deportation, Western

Regional Office of the Immigration and Naturalization Service in Laguna

Niguel, California facility copies of the attached notice. Copies of the

notice, after being signed by the agency's duly authorized representative,

shall be posted by the agency within thirty (30) calendar days of the

date this decision becomes final, and shall remain posted for sixty (60)

consecutive days, in conspicuous places, including all places where

notices to employees are customarily posted. The agency shall take

reasonable steps to ensure that said notices are not altered, defaced,

or covered by any other material. The original signed notice is to be

submitted to the Compliance Officer at the address cited in the paragraph

entitled "Implementation of the Commission's Decision," within ten (10)

calendar days of the expiration of the posting period.

ATTORNEY'S FEES (H0900)

If complainant has been represented by an attorney (as defined by

29 C.F.R. � 1614.501(e)(1)(iii)), he/she is entitled to an award of

reasonable attorney's fees incurred in the processing of the complaint.

29 C.F.R. � 1614.501(e). The award of attorney's fees shall be paid

by the agency. The attorney shall submit a verified statement of fees

to the agency -- not to the Equal Employment Opportunity Commission,

Office of Federal Operations -- within thirty (30) calendar days of this

decision becoming final. The agency shall then process the claim for

attorney's fees in accordance with 29 C.F.R. � 1614.501.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (T0900)

This decision affirms the agency's final decision/action in part, but it

also requires the agency to continue its administrative processing of a

portion of your complaint. You have the right to file a civil action in

an appropriate United States District Court within ninety (90) calendar

days from the date that you receive this decision on both that portion

of your complaint which the Commission has affirmed and that portion

of the complaint which has been remanded for continued administrative

processing. In the alternative, you may file a civil action after

one hundred and eighty (180) calendar days of the date you filed your

complaint with the agency, or your appeal with the Commission, until

such time as the agency issues its final decision on your complaint.

If you file a civil action, you must name as the defendant in the

complaint the person who is the official agency head or department head,

identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. If you file

a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

May 19, 2005

__________________

Date

NOTICE TO EMPLOYEES POSTED BY ORDER OF THE EQUAL EMPLOYMENT OPPORTUNITY

COMMISSION

An Agency of the United States Government

This Notice is posted pursuant to an order by the United States Equal

Employment Opportunity Commission dated ____________ which found that a

violation equal employment laws has occurred at the agency's Detention and

Deportation, Western Regional Office of the Immigration and Naturalization

Service in Laguna Niguel, California facility.

Federal law requires that there be no discrimination against any employee

or applicant for employment because of the person's RACE, COLOR, RELIGION,

SEX, NATIONAL ORIGIN, AGE, or DISABILITY with respect to hiring, firing,

promotion, compensation, or other terms, conditions or privileges of

employment.

This facility was found to have discriminated against the complainant on

the basis of reprisal. The facility was ordered to provide complainant

pay and benefits lost, non-pecuniary compensatory damages, costs and

attorney's fees. This facility will ensure that officials responsible

for personnel decisions and terms and conditions of employment will

abide by the requirements of all federal equal employment opportunity

laws and will not retaliate against employees who file EEO complaints.

This facility will comply with federal law and will not in any manner

restrain, interfere, coerce, or retaliate against any individual who

exercises his or her right to oppose practices made unlawful by, or

who participates in proceedings pursuant to, federal equal employment

opportunity law.

Name and Title

Date Posted: _____________________

Posting Expires: _________________

29 C.F.R. Part 1614