Andre D. Smith, Appellant,v.William J. Henderson, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionApr 16, 1999
01982290_r (E.E.O.C. Apr. 16, 1999)

01982290_r

04-16-1999

Andre D. Smith, Appellant, v. William J. Henderson, Postmaster General, United States Postal Service, Agency.


Andre D. Smith, )

Appellant, )

) Appeal No. 01982290

v. ) Agency No. 1-G-781-0084-97

)

William J. Henderson, )

Postmaster General, )

United States Postal Service, )

Agency. )

)

DECISION

On January 26, 1998, appellant filed a timely appeal of a December 29,

1997 final agency decision dismissing his complaint for failure to state

a claim.

In its final decision, the agency framed the allegations of appellant's

November 17, 1997 complaint as whether appellant was discriminated

against on the bases of race (Black), sex (male national origin

(African American), age (40), physical disability (hearing impaired),

and in retaliation for prior EEO activity when on July 19, 1997, the

following occurred:

1. his supervisor asked him to perform her job;

2. his supervisor made harassing comments about his wife; and

3. his supervisor threatened him with disciplinary action.

In dismissing the allegations, the agency stated that appellant was

not aggrieved because he had not suffered a harm or loss. The agency

also noted that appellant had not shown that the comments were part of

a pattern of harassment, that no disciplinary action was taken against

appellant as a result of the supervisor's alleged threat and that an

official discussion did not rise to the level of a cognizable claim.

EEOC Regulation 29 C.F.R. �1614.107(a) provides that an agency may

dismiss a complaint or a portion of a complaint which fails to state a

claim pursuant to 29 C.F.R. �1614.103 or �1614.106(a). An agency shall

accept a complaint from any aggrieved employee who believes that he

or she has been discriminated against by that agency because of race,

color, religion, sex, national origin, age or a disabling condition.

See 29 C.F.R. �1614.103; �1614.106(a). The Commission's Federal sector

case precedent has long defined an "aggrieved employee" as one who suffers

a present harm or loss with respect to a term, condition, or privilege

of employment for which there is a remedy. Diaz v. Department of the

Air Force, EEOC Request No. 05931049 (April 21, 1994).

In Harris v. Forklift Systems, Inc., 510 U.S. 17, 21 (1993), the Supreme

Court reaffirmed the holding of Meritor Savings Bank v. Vinson, 477

U.S. 57, 67 (1986), that harassment is actionable if it is sufficiently

severe or pervasive to alter the conditions of the complainant's

employment. The Court explained that an "objectively hostile or abusive

work environment" is created when "a reasonable person would find [it]

hostile or abusive: and the complainant subjectively perceives it as

such. Harris, supra at 21-22. Thus, not all claims of harassment are

actionable. Where a complaint does not challenge an agency action or

inaction regarding a specific term, condition or privilege of employment,

a claim of harassment is actionable only if, allegedly, the harassment

to which the complainant has been subjected was sufficiently severe or

pervasive to alter the conditions of the complainant's employment.

A complaint should not be dismissed for failure to state a claim unless

it appears beyond doubt that the complainant cannot prove a set of facts

in support of the claim which would entitle the complainant to relief.

The trier of fact must consider all of the alleged harassing incidents

and remarks, and considering them together in the light most favorable to

the complainant, determine whether they are sufficient to state a claim.

Cobb v. Department of the Treasury, EEOC Request No. 05970077 (March

13, 1997).

In an affidavit attached to his complaint, appellant stated that on

July 12, 1997 and July 19, 1997, his supervisor asked him to assist

her on the computer, although working on the computer was not one

of his duties as a mail handler but was the duty of a supervisor.

When he informed his supervisor that computer work was not his duty and

could not be delegated, she told him that that was the reason he was no

longer a supervisor. Appellant stated that he had worked in the same

job capacity as his supervisor, who had occupied that position for

about two weeks, and that he did assist his supervisor on both dates.

While working on the computer on July 19, 1997, his supervisor asked

him personal questions about his relationship with his wife, including

why had he married a white woman, his wife's age, did he love his wife,

how secure was his relationship with his wife and how many children did

he have. The supervisor also told him that everyone had heard about his

wife but that appellant's marital status did not mean anything to her.

Appellant also stated that when he told his supervisor on July 19, 1997,

that he was going to return to his duties, she told him that she was

placed in her position for a reason and that appellant should better

watch himself. Appellant stated that since then, his supervisor has

continued to make comments that he had better watch himself. Appellant

further stated that his supervisor also told him that he walked around

with his "head up his butt," that she was going to make him pay for not

helping her and that no one wanted him to work for the agency.

Appellant's affidavit reflects further that he did not clock out for lunch

on July 19, 1997. When he returned from lunch, at least 10 employees

approached him and told him that his supervisor was looking for him,

told him that he was in a lot of trouble and made innuendoes about her

looking for him. Appellant also stated in his affidavit that that day

and thereafter, employees have continued to make comments to him about

his supervisor looking for him.

Appellant's affidavit also discloses that appellant's supervisor

approached him to tell him that she had been looking for him for 30

minutes and that the Acting Manager of Distribution Operations needed

him to take an item to the dock. Appellant stated that the task that

the Acting Manager of Distributions wanted him to do was not within

his duties. Appellant further stated that although other employees were

not required to do so, his supervisor informed him then that he had to

request permission from her to take breaks and to go to lunch.

Appellant further stated in his affidavit that later on July 19, 1997,

he was informed by his supervisor that he had to attend a meeting but

was not informed as to the nature of the meeting. Appellant informed his

Supervisor that his legal representative had advised him that he was not

to meet with anyone unless he was present. Appellant told his supervisor

that he needed an interpreter to assist him at the meeting because he had

difficulty hearing and understanding her. Appellant's supervisor told him

that she would provide him with notes from the meeting. Appellant also

was told that if he did not attend the meeting, he would be reported

for insubordination. Appellant stated that despite his requests, his

supervisor still has not provided him with notes of the meeting.

Appellant's affidavit reveals that appellant's supervisor, another

supervisor (Person A) and the shop steward attended the meeting. Person A

allegedly told appellant that he was there on behalf of appellant's

supervisor to show her how to handle similar situations. At the time,

appellant was told that he had to show respect for all supervisors.

When he denied being disrespectful, his supervisor stated that she did not

appreciate being called "a head up her behind." Appellant further stated

that Person A then told him that he would not want anyone talking to

his wife in that manner and appellant asked that his wife be left out of

the discussion. Appellant also stated that the meeting was a retaliatory

action because he would not perform the duties of his supervisor.

Among other things, appellant asserts, through counsel on appeal, that

his supervisor's failure to provide him with an interpreter was a form

of retaliation and that the agency's failure to accommodate him by not

providing an interpreter and denying him the presence of his legal

representative at the July 19, 1997 meeting violated discrimination

statutes, the collective bargaining agreement and The Memorandum of

Understanding of Reasonable Accommodation for the Deaf and Hard of Hearing

and subjected him to disparate treatment. Appellant also asserts that

he was subjected to disparate treatment when his supervisor ordered a

"search party" for him on July 19, 1997, and in so doing, he was subjected

to public humiliation and ridicule.

We find that the agency's dismissal of allegation 1 was improper.

Because appellant is alleging in allegation 1 that he had to perform a

duty that was not part of his job, the allegation states a claim since the

agency's action affects a term, condition or privilege of his employment.

Regarding allegations 2 and 3, we find that the agency's dismissal was

also improper.

The Commission has consistently held that a remark or a comment,

unaccompanied by concrete action, is not a direct and personal deprivation

sufficient to render an individual aggrieved. Banks v. Department of

Health and Human Services, EEOC Request No. 05940481 (February 16, 1995;

Fuller v. U.S. Postal Service, EEOC Request No. 05910324 (May 2, 1991).

However, the Commission has also held that allegations which may not,

standing alone, demonstrate an injury or harm, may, when considered in

conjunction with other allegations raised in a complaint, state a claim

for relief for a pattern of conduct demonstrating harassment. See Reda

v. U.S. Postal Service, EEOC Request No. 05950934 (March 7, 1996).

Appellant's complaint makes it clear that he is alleging that he

was subjected to harassment and a hostile work environment and that

he continues to be subjected to comments by his supervisor and his

co-workers. Appellant identified other incidents, in addition to the

identified allegations, that occurred on July 19, 1997, which reveal a

broader claim of harassment and a hostile work environment. Nonetheless,

the agency defined appellant's complaint as consisting of only three

allegations. The Commission has previously held that an agency should not

ignore the "pattern aspect" of a complainant's allegations and define the

issues in a piecemeal manner where, as here, an analogous theme unites the

matters complained of. Meaney v. Department of the Treasury, EEOC Request

No. 05940169 (November 3, 1994). Moreover, the Commission finds that the

agency also failed to address other allegations raised in appellant's

complaint. For example, appellant alleged that on July 19, 1997, his

supervisor required that he, unlike other employees, had to request

permission before taking lunch or breaks. Appellant also alleged that

the agency failed to accommodate his disability by refusing to provide

him with an interpreter. The Commission deems the agency's failure to

address all of the allegations of appellant's complaint to be tantamount

to a dismissal of those matters. See Kapp v. Department of the Navy,

EEOC Request No. 05940662 (January 23, 1995). Even if the agency believes

that an allegation in appellant's complaint should be dismissed, it may

not ignore or fail to address the allegation as part of the complaint.

See Egington v. U.S. Postal Service, EEOC Appeal No. 01961079 (December

23, 1996). The appropriate procedure is for the agency to identify

all of the allegations raised and then issue a notice of acceptance

indicating the allegations that will be investigated and/or a final

decision dismissing allegations pursuant to 29 C.F.R. �1614.107. Id.

Consistent with our discussion herein, the agency's dismissal of

appellant's complaint is REVERSED and the complaint is REMANDED to the

agency for further processing.

ORDER

The agency is ORDERED to take the following actions:

1) Within fifteen (15) calendar days of the date this decision becomes

final, the agency shall acknowledge to appellant that it has received

his remanded complaint and specifically identify all the allegations

raised in appellant's complaint to be processed.

2) Thereafter, the agency shall resume processing appellant's complaint in

accordance with 29 C.F.R. �1614.108. The agency shall issue to appellant

a copy of the investigative file and also shall notify appellant of the

appropriate rights within one hundred fifty (150) calendar days of the

date this decision becomes final, unless the matter is otherwise resolved

prior to that time. If the appellant requests a final decision without

a hearing, the agency shall issue a final decision within sixty (60)

days of receipt of appellant's request.

A copy of the agency's letter of acknowledgement to appellant and a copy

of the notice that transmits the investigative file and notice of rights

must be sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0595)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the appellant. If the agency does not comply with the Commission's

order, the appellant may petition the Commission for enforcement of

the order. 29 C.F.R. �1614.503 (a). The appellant also has the right

to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.408, 1614.409, and 1614.503 (g). Alternatively,

the appellant has the right to file a civil action on the underlying

complaint in accordance with the paragraph below entitled "Right to File

A Civil Action." 29 C.F.R. �� 1614.408 and 1614.409. A civil action for

enforcement or a civil action on the underlying complaint is subject to

the deadline stated in 42 U.S.C. �2000e-16(c) (Supp. V 1993). If the

appellant files a civil action, the administrative processing of the

complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. �1614.410.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0795)

The Commission may, in its discretion, reconsider the decision in this

case if the appellant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. New and material evidence is available that was not readily available

when the previous decision was issued; or

2. The previous decision involved an erroneous interpretation of law,

regulation or material fact, or misapplication of established policy; or

3. The decision is of such exceptional nature as to have substantial

precedential implications.

Requests to reconsider, with supporting arguments or evidence, MUST

BE FILED WITHIN THIRTY (30) CALENDAR DAYS of the date you receive this

decision, or WITHIN TWENTY (20) CALENDAR DAYS of the date you receive

a timely request to reconsider filed by another party. Any argument in

opposition to the request to reconsider or cross request to reconsider

MUST be submitted to the Commission and to the requesting party

WITHIN TWENTY (20) CALENDAR DAYS of the date you receive the request

to reconsider. See 29 C.F.R. �1614.407. All requests and arguments

must bear proof of postmark and be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark,

the request to reconsider shall be deemed filed on the date it is received

by the Commission.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely. If extenuating circumstances

have prevented the timely filing of a request for reconsideration,

a written statement setting forth the circumstances which caused the

delay and any supporting documentation must be submitted with your

request for reconsideration. The Commission will consider requests

for reconsideration filed after the deadline only in very limited

circumstances. See 29 C.F.R. �1614.604(c).

RIGHT TO FILE A CIVIL ACTION (R0993)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court. It is the position of the Commission that you

have the right to file a civil action in an appropriate United States

District Court WITHIN NINETY (90) CALENDAR DAYS from the date that you

receive this decision. You should be aware, however, that courts in some

jurisdictions have interpreted the Civil Rights Act of 1991 in a manner

suggesting that a civil action must be filed WITHIN THIRTY (30) CALENDAR

DAYS from the date that you receive this decision. To ensure that your

civil action is considered timely, you are advised to file it WITHIN

THIRTY (30) CALENDAR DAYS from the date that you receive this decision

or to consult an attorney concerning the applicable time period in the

jurisdiction in which your action would be filed. In the alternative,

you may file a civil action AFTER ONE HUNDRED AND EIGHTY (180) CALENDAR

DAYS of the date you filed your complaint with the agency, or filed your

appeal with the Commission. If you file a civil action, YOU MUST NAME

AS THE DEFENDANT IN THE COMPLAINT THE PERSON WHO IS THE OFFICIAL AGENCY

HEAD OR DEPARTMENT HEAD, IDENTIFYING THAT PERSON BY HIS OR HER FULL NAME

AND OFFICIAL TITLE. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work.

Filing a civil action will terminate the administrative processing of

your complaint.

RIGHT TO REQUEST COUNSEL (Z1092)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. �2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. ��791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file

a civil action. Both the request and the civil action must be filed

within the time limits as stated in the paragraph above ("Right to File

A Civil Action").

FOR THE COMMISSION:

April 16, 1999

DATE Ronnie Blumenthal, Director

Office of Federal Operations