Agency.

Equal Employment Opportunity CommissionApr 6, 2006
07a40116 (E.E.O.C. Apr. 6, 2006)

07a40116

04-06-2006

Agency.


Doreen Amft, Sharon Graham, et al. v. Department of Transportation

(Federal Aviation Administration)

07A40116

04-06-06

.

Doreen Amft,

Sharon Graham,

Class Agents,

v.

Norman Y. Mineta,

Secretary,

Department of Transportation,

(Federal Aviation Administration)

Agency.

Appeal No. 07A40116

Agency No. 95-0012

Hearing No. 210-2004-00139X

DECISION

INTRODUCTION

The Department of Transportation (hereinafter referred to as the agency

or DOT) and Doreen Amft and Sharon Graham (hereinafter referred to

as the class agents or co-agents) timely initiated appeals from the

agency's final order concerning a class complaint of unlawful employment

discrimination in violation of Title VII of the Civil Rights Act of 1964

(Title VII), as amended, 42 U.S.C. � 2000e et seq. The appeal is accepted

pursuant to 29 C.F.R. � 1614.405.

ISSUE PRESENTED

The issue presented is whether the EEOC Administrative Judge (AJ) properly

determined that the subject class complaint should be certified because

it meets the basic elements of a class complaint pursuant to 29 C.F.R. �

1614.204.

BACKGROUND

On August 5, 1994, class agents, as co-agents, filed a formal class

complaint of discrimination on the basis of sex. In this complaint, the

co-agents alleged that the agency engaged in discrimination of a class

defined as �all women employed by the Federal Aviation Administration

(FAA) who were denied compensation under the Pay Demonstration Project

between 1989-1999.�

A. History of the Pay Demonstration Project

The record reflects that, in 1988, the public perception was that the

FAA did not have enough air traffic controllers to safely serve the

general and commercial air traffic throughout the United States. The FAA

was in fact experiencing difficulties with lower than normal staffing

at a number of complex air traffic control facilities in a variety of

position classifications including air traffic controllers, aviation

safety inspectors, engineers, and other similar positions. Due to

the low staffing levels, the agency did not permit employees to move

between facilities; annual leave was cancelled; high employee turnover

rates existed; and employees' morale was low. These difficulties were

most serious at the most complex air traffic facilities, referred to by

the agency as Level 5 facilities.<1> The record establishes that the

FAA had tried several methods to alleviate employee retention problems

at Level 5 facilities with only limited success.

For the above stated reasons, officials at FAA and DOT approached

officials at the Office of Personnel Management (OPM) about designing

a Pay Demonstration Project (the Project) for the FAA to test the

effectiveness of recruitment and retention of personnel through

pay incentives.<2> Unions representing FAA employees, including the

American Federation of Government Employees, the National Air Traffic

Controllers Association, and Professional Airways Systems Specialists also

participated in the development of the Project. The category of eligible

positions were identified as hard-to-staff, safety-critical positions.

Rather than operating as a cost-of-living allowance, the Project

was intended to: (1) stabilize employment at the target facilities;

(2) secure more experienced employees in safety-related positions;

(3) obtain higher levels of full-performance level employees; and (4)

recruit, retain, and motivate a well-qualified work force at hard-to-staff

facilities. The Project focused upon Level 5 facilities where there were

problems of recruitment and retention with critical and chronic staffing

shortages, and on employees in primary safety occupations or positions

essential to the operation of those facilities.

The facilities chosen for the Project were in the Los Angeles, New York

City, Chicago, and Oakland regions. Initially, the positions selected

for the Project included: Airway Facilities Sector Manager; Assistant

Sector Manager; Supervisory Computer Operator; Computer Operator;

Supervisory General Engineer; General Engineer; Supervisory Engineering

Technician; Engineering Technician; Mechanical Engineer; Supervisory

Electronics Engineer; Electronics Engineer; Supervisory Air Traffic

Control Specialist; Air Traffic Control Specialist; Aviation Cabin

Safety Specialist; Supervisory Aviation Safety Inspector; and Aviation

Safety Inspector. The position of Civil Engineer was later added with

OPM approval after implementation of the Project. Under the Project,

employees in the identified positions at the covered facilities were paid

a 20% bonus above their annual salaries. Once implemented, the Project

covered approximately 2,132 employees at an estimated projected cost in

excess of $20 million for each year, or in excess of $100 million should

the project continue in effect for the five year maximum span allowable

by 5 U.S.C. � 4703(b).

Prior to implementation of the Project, a public hearing was held in

Chicago on December 14, 1988. During the hearing, some provided testimony

that the inclusion of certain employees and the exclusion of others would

have a detrimental effect on the morale and productivity of the excluded

employees at the covered facilities. In pertinent part, testimony and

letters called for the inclusion of administrative and clerical employees,

and reflected that women primarily filled the excluded occupations.

The final plan for the Project was published in the Federal Register on

March 10, 1989, and became effective on June 18, 1989.

In 1994, when the Project was about to expire, Congress included a

provision in the Airport Improvement Program Temporary Extension Act of

1994, Public Law 103-260, section 401, entitled "Grandfather Provision for

FAA Demonstration Project" (the Grandfather Provision). The Grandfather

Provision specifically authorized payment retention allowances to those

employees covered by the Project. Unlike the original Project, under

the Grandfather Provision, the agency had no discretion in determining

how the rule was applied.

B. The Present Class Complaint

On October 13, 1994, the present class complaint was forwarded to an

AJ for a recommended decision as to an acceptance or dismissal of the

complaint as a class complaint. The assigned AJ dismissed the class

complaint sua sponte on the basis that the class agents failed to contact

an EEO Counselor in a timely manner. The agency fully implemented that

dismissal, and the class agents appealed the decision to the Commission

on May 18, 1995. The Commission, in EEOC Appeal No. 01954370 (October

28, 1997), found that the record lacked sufficient relevant evidence to

determine whether the class agents timely initiated EEO counseling or

whether any equitable circumstances warranted the tolling of the time

for doing so. Accordingly, the Commission vacated the dismissal and

remanded the matter for development of the record as to timeliness.

The agency resubmitted the complaint to the EEOC's Chicago District Office

in November 1997. On September 30, 1999, the assigned AJ dismissed

the complaint based on untimely EEO Counselor contact, and the agency

again issued a final decision, dismissing the complaint as untimely.

The co-agents again appealed the final decision. On June 14, 2001, the

Commission again vacated the dismissal and found that the class agents'

EEO Counselor contact was in fact timely because each pay check they

received since the Project began constituted a separate, actionable claim.

EEOC Appeal No. 01A00571 (June 14, 2001) (citing Bazemore v. Friday,

478 U.S. 385 (1986); Dale v. Small Business Administration, EEOC Request

No. 05980124 (July 10, 2000)). The complaint was remanded to the Hearings

Unit of the EEOC's Chicago District Office for further processing.

In January 2004, the matter was assigned to an AJ, who ordered the

parties to brief the issue of class certification. By decision,

dated May 25, 2004, the AJ found that class agents met the numerosity,

commonality, typicality, and adequacy of representation requirements.

In addition, applying the Supreme Court's holding in Railroad Passenger

Corp. v. Morgan, 536 U.S. 101 (2002), to determine the reviewable time

frame, the AJ defined the class as:

All female employees who held an administrative position assigned to one

of the FAA facilities identified as a participating facility (Los Angeles,

Oakland, New York, and Chicago) under the June 1989 Pay Demonstration

Project and who were entitled to an incentive pay during the period of

May 9, 1994 to June 22, 1994, if their position had been identified as

a position covered under the Pay Demonstration Project.

On July 2, 2004, the agency issued a final decision, stating that it

would not fully implement the AJ's decision. Both the agency and class

agents appealed the AJ's decision to the Commission.

C. Parties' Contentions on Appeal

On appeal, the agency alleges that the class complaint is barred because

class agents failed to exhaust their administrative remedies.<3>

The agency further argues that the doctrine of collateral estoppel

is applicable and bars this appeal as to timeliness. See Carter

v. Department of Transportation, EEOC Appeal No. 01951073 (May 1, 1995)

(applied reasonable suspicion standard, resulting in EEO Counselor contact

being deemed untimely). Moreover, the agency asserts that class agents

lack standing in that they have generalized grievances shared by all or

a substantially large class.

With respect to certification of the class, the agency contends that

the AJ erred in certifying the class because, while the numerosity

requirements were met, the class lacks commonality and typicality as

to the class members' positions. Specifically, the agency notes that,

of 52 class members identified, 20 position titles are represented,

with diverse functions at each facility. The agency further contends

that the co-agents cannot fairly protect the interest of the class with

commonality and typicality not met. It asserts that to analyze the

complaints properly would require position-by-position examination of

each facility's operations, needs, staffing, and the function of each

position as related to the facility. Alternatively, the agency contends

that sub-classes are more appropriate, and that the sub-classes could

consist of the 4 areas involved with discovery and pre-trial matters

coordinated under one district office. Finally, the agency maintains that

substantive issues raised in this appeal are governed by prior rulings in

Thomas v. Department of Transportation, EEOC Appeal No. 01945798 (December

12, 1996) (The Commission found that complainant failed to prove that the

Project had a disparate impact on female employees.); Stiles v. Department

of Transportation, EEOC Appeal No. 01945782 (December 12, 1996) (same).

In their cross-appeal, class agents contend that the doctrine of

continuing violation applies here. As such, the reviewable time frames

in the class definition should be expanded. They specifically note

that public policy favors a determination that EEO Counselor contact

is timely if it is made during the period of time that the agency is

engaging in the pay disparity. With respect to the agency's argument

that the doctrine of collateral estoppel applies here as to timeliness,

class agents assert that it does not apply because the parties and issues

in Carter, supra., are not the same, but rather involved different class

agents with different factual allegations. To the extent that the agency

asserts that the class agents do not have standing, the class agents

assert that they have Article III standing in that all class members have

suffered an actual economic loss as a result of the discrimination.<4>

Finally, they argue that the class complaint in Gregory, supra.,

is irrelevant because that class complaint was never certified.

See Hickerson v. Velsicol Chem. Corp. 121 F.R.D. 67,68 (ND Ill 1998)

(Prior to certification, �any dismissal would not have a res judicata

effect as to the absent punitive class members.�).

D. Commission's Interim Order

On May 17, 2005, the Commission issued an Interim Order in the

present matter. In that Order, we found that the evidence of record

was insufficient to allow a determination as to the implications of

the Commission decisions in Thomas and Stiles. Thomas, supra; Stiles,

supra. The Commission was troubled because the record in the present

case contains the same factual, as well as statistical evidence as found

in Thomas and Stiles. Accordingly, the Commission ordered the parties

to submit briefs showing whether the Commission decisions in Thomas and

Stiles are applicable to the present case.

The agency submitted a brief in response to the Order on June 27, 2005.

The agency re-argued that the doctrine of collateral estoppel is

applicable and bars this appeal as to timeliness. See Carter, supra.

It then briefed the issues and facts in Thomas and Stiles, asserting that

the substantive issues raised here are governed by these two cases.

Class agents asserted, among other things, that Thomas and Stiles are

of limited applicability here because they involved limited analysis of

individual litigants in circumstances and statistics at the Los Angeles

Center; they involved pro se class agents; and the Commission did not

find that discrimination could not be proven, only that the individual

complainant had failed to introduce the necessary evidence.

ANALYSIS AND FINDINGS

A. Timeliness

Applying the Supreme Court's holding in Morgan to determine the reviewable

time frame, the AJ found the period of May 9, 1994 to June 22, 1994 as the

relevant period for purposes of defining the present class. In Morgan,

the Supreme Court expressly relied on its statement in Bazemore v. Friday,

478 U.S. 385, 395 (1986), regarding each paycheck paid at a discriminatory

rate as an example of an actionable �discrete act or single occurrence,

even when it has a connection to other acts.� Morgan, at 111, 122

S.Ct. 2061 (internal quotation marks and citations omitted); see also

Hildebrandt v. Illinois Department of Human Resources, 347 F.3d 1014,

1028 (7th Cir. 2003); EEOC Compliance Manual "Threshold Issues Sect. 2-IV

Timeliness" (issued July 21, 2005)(Compliance Manual). The Court did

not characterize Bazemore as involving a �continuing violation� or as

embracing a continuing violation doctrine. Instead, the Court reaffirmed

the Bazemore statement that each discriminatory paycheck was a separate

discriminatory act. Morgan, at 2071. Therefore, reading Bazemore in

light of Morgan, as long as one incident of alleged disparate pay occurred

within the time limits for bringing the claim, the complaint should be

accepted for investigation. However, a complainant �cannot make timely

any prior time-barred discrete acts of discriminatory pay by filing within

the time frame of one discriminatory paycheck.� Hildebrandt, at 1027.

Based upon the foregoing, we find that the AJ properly found that each of

the class agents paychecks that included discriminatory pay was a discrete

discriminatory act, not subject to the continuing violation doctrine.

Under Morgan, the class agents cannot incorporate into their claim

any paychecks received prior to 45 days from their having received EEO

counseling.<5> Therefore, the period of May 9, 1994 to June 22, 1994

is the relevant period for purposes of defining the class. The class

shall remain defined as:

All female employees who held an administrative position assigned to one

of the FAA facilities identified as a participating facility (Los Angeles,

Oakland, New York, and Chicago) under the June 1989 Pay Demonstration

Project and who were entitled to an incentive pay during the period of

May 9, 1994 to June 22, 1994, if their position had been identified as

a position covered under the Pay Demonstration Project.

B. Class Certification

The purpose of class action complaints is to economically address

claims �common to [a] class as a whole ... turn[ing] on questions of

law applicable in the same manner to each member of the class.� General

Telephone Co. of the Southwest v. Falcon, 457 U.S. 147, 155 (1982). Under

EEOC Regulations, a class complaint must allege that: (i) the class is so

numerous that a consolidated complaint concerning the individual claims

of its members is impractical; (ii) there are questions of fact common

to the class; (iii) the class agent's claims are typical of the claims

of the class; and (iv) the agent of the class, or, if represented,

the representative, will fairly and adequately protect the interests

of the class. 29 C.F.R. � 1614.204(a)(2). A class complaint may be

dismissed for failing to meet the above-listed requirements, or for any

grounds provided in 29 C.F.R. � 1614.107(a).

To merit class certification, a class agent must be part of the class she

hopes to represent, and must �possess the same interests and suffer the

same injuries� as unnamed class members. Falcon, at 156. In analysis,

the �commonality and typicality requirements tend to merge.� Id. at 157

n. 13. �Factors to consider in determining commonality are whether the

practice at issue affects the whole class or only a few employees, the

degree of local autonomy or centralized administration involved, and the

uniformity of the membership of the class, in terms of the likelihood

that the members' treatment will involve common questions of fact.�

Mastren v. United States Postal Service, EEOC Request No. 05930253

(October 27, 1993). Although they need not be identical, typicality

requires that the class agent's claims must be sufficiently typical to

encompass the general claims of the class members so that it will be

fair to bind the class members by what happens with the agent's claims.

Conanan v. Federal Deposit Insurance Corporation, EEOC Appeal No. 01952486

(January 13, 1998) (citing Falcon, at 156). The overriding typicality

principle is that the interests of the class members must be fairly

encompassed within the class agent's claim. Falcon, at 159, n.15; 160.

Numerosity does not imply an absolute limit, but requires examination of

the specific facts of each case. See General Telephone Co. v. Equal

Employment Opportunity Commission, 446 U.S. 318, 330 (1980). In

addition to the number of class members, relevant factors include

geographic dispersion, ease with which the class may be identified,

the nature of the action, and the size of each claim. See Wood, Sr., et

al. v. Department of Energy, EEOC Request No. 05950985 (October 5, 1998).

Competency of counsel is particularly important for the protection of

the rights of class members. Foster v. Department of the Navy, EEOC

Request No. 05920483 (December 23, 1992).

The Commission finds that the AJ properly determined that the class

agents meet the numerosity, commonality, typicality, and adequacy of

representation requirements. Regarding numerosity, the record shows that

class agents instituted the complaint on behalf of 52 potential class

members in the Chicago region, and when the adversely affected females

from other regions are considered, the number rises in excess of 100.

As to commonality, the record reflects that the questions of fact are

common to all of the members. Moreover, class agents meet the typicality

requirement in that the claim of the class agents is identical to the

other class members in that the selection of positions to be covered was

allegedly biased against female employees. Finally, as the AJ noted,

the co-agents willingness to pursue this case for a decade, coupled with

their having retained a well-qualified attorney indicates that they meet

the adequacy of representation element.

We note that, on May 17, 2005, we issued an Interim Order requesting

that the parties submit briefs showing whether the Commission decisions

in Thomas and Stiles are applicable to the present case. Thomas,

supra; Stiles, supra. The Commission was disappointed with the briefs

submitted by both parties, as neither party addressed whether there is

a less restrictive alternative available which would reduce or eliminate

the disparate impact of the Project. See Griggs v. Duke Power Co., 422

U.S. 405 (1975). While we find that Thomas and Stiles are instructional,

we conclude that the record must be further developed in the present case.

Therefore, once it is determined that class agents can establish prima

facie case of disparate impact on the basis of sex, the AJ may focus

discovery and litigation on whether class agents can demonstrate that

criteria existed for the selection of positions for inclusion in the

Project which would serve the agency's legitimate needs without a

similar disproportionate impact on females. We note that class agents

must produce a criteria other than a blanket inclusion of all positions

at the facilities at issue. Thomas, supra; Stiles, supra.

CONCLUSION

Accordingly, the agency's final decision is VACATED, and the class

complaint remanded for further processing in accordance with this decision

and the Order below.

ORDER

The agency is ordered to perform the following:

1. Notify potential class members of the accepted class claim within

fifteen (15) calendar days of the date this decision becomes final,

in accordance with 29 C.F.R. � 1614.204(e).

2. Forward a copy of the class complaint file and a copy of the notice

to the Hearings Unit of the Chicago District Office within thirty (30)

calendar days of the date this decision becomes final. The agency must

request that an Administrative Judge be appointed to hear the certified

class claim, including any discovery that may be warranted, in accordance

with 29 C.F.R. � 1614.204(f).

3. Send a copy of all notices and letters ordered in provisions (1) and

(2) of this Order, as provided in the statement entitled �Implementation

of the Commission's Decision.�

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION

(R0900)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant in

the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which

to file a civil action. Both the request and the civil action must be

filed within the time limits as stated in the paragraph above ("Right

to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

_____04-06-06_____________

Date

1 Facility levels range from Level 1, the least complex which include

airports open only during daylight hours which operate without instrument

guided traffic, to Level 5, which include high volume radar intensive

airports.

2 Pursuant to the provisions of 5 U.S.C. � 4703(a), OPM was authorized

by the Congress to conduct and evaluate demonstration projects to

experiment with new and different personnel management concepts. The

projects could include compensation levels and incentives. No more than

ten demonstration projects could be in effect at the same time, with no

more than 5,000 participating employees in any one project.

3 Four years prior to the current class, Penelope Gregory et

al. v. Department of Transportation filed an identical class complaint

on the bases of sex, age, and race on behalf of 31 male and female Air

Traffic Assistants. Of 24 female Air Traffic Assistants, 13 appear on

both the Amft and Gregory counseling contacts. The agency asserts that

an AJ decision rejecting the class was never appealed.

4 A generalized grievance is one that is undifferentiated and common

to all members of the public and must be pursued by political rather

than judicial means.

5 We note that, if they prove discrimination, class agents may recover

for paychecks that included discriminatory pay for paychecks received

after May 9, 1994 and under the Grandfather Provision.