Section 441.695 - Conduct of investigationIn investigating all complaints under ORS 441.690, the investigator shall:
(1) Interview all available witnesses identified by any sources as having personal knowledge relevant to the complaint;(2) Make personal inspection of all physical circumstances that are relevant and material to the complaint and which are susceptible of objective observation;(3) Not decline to interview a witness or consider the testimony of the witness solely because the witness is neither a health care professional nor an employee of the facility; and(4) Write a report which includes: (a) The investigator's personal observations;(b) A review of documents and records;(c) A summary of all witness statements; and(d) A statement of the basis for the finding.