P.R. Laws tit. 23, § 1005
The Consumers Service Administration shall have the following powers:
(a) Approve, amend or revoke those rules, regulations, orders and determinations necessary to the compliance of this chapter. The rules and regulations not of an internal character shall be promulgated in accordance with the provisions of §§ 2101 et seq. of Title 3. For the adoption of the rules and regulations not of internal character, the Director shall hold public hearings after publishing a notice in at least one (1) of the newspapers of greatest circulation in Puerto Rico, indicating the date, place and nature of said hearing. The publication shall be made at least five (5) days in advance of the hearing or audience.
(b) File any necessary legal remedy to fulfill the purposes of this chapter and to enforce the rules, regulations, orders and determinations of the Administration.
(c) Appear for and in representation of the consumers before any court, board, committee, administrative organization, department, office or agency of the Commonwealth, in any hearing, proceeding or matter that affects or may affect the interest of the consumer in general, or groups of consumers, or of any other particular consumer.
(d) Upon previous notice and hearings impose administrative fines for violations of the rules, regulations and orders approved or prescribed by the Administration in accordance with this chapter. Said fines shall not be less than twenty-five dollars ($25) or more than one thousand dollars ($1,000).
(e) The Director may enter into contracts or agreements with public or private institutions for carrying out investigations, proofs, examinations or analysis of products, articles or service as well as to carry out publicity campaigns.
(f) Perform all those other necessary and convenient reasonable acts for the most efficient achievement of the purposes of this chapter, including the holding of public and administrative hearings.
(g) To resolve and adjudge the complaints presented by the consumers of goods and services acquired or received from the private sector of the economy entailing any unfair or deceitful act or practice including, but without it being limited, to the unfulfillment of an offer, warranty or service, or the publication of false or deceitful advertisements.
History —June 27, 1968, No. 148, p. 438, § 5; June 30, 1972, No. 31, p. 445.