The following words and terms, when used in this chapter, have the following meanings, unless the context clearly indicates otherwise:
Act-Article XXI of The Insurance Company Law of 1921 (40 P. S. §§ 991.2101-991.2193).
Ancillary service plan-As defined in section 2102 of the act (40 P. S. § 991.2102).
Clean claim-As defined in section 2102 of the act.
Commissioner-The Insurance Commissioner of the Commonwealth.
Complaint-As defined in section 2102 of the act.
Department-The Insurance Department of the Commonwealth.
Emergency service-As defined in section 2102 of the act.
Enrollee-A policyholder, subscriber, covered person or other individual who is entitled to receive health care services under a managed care plan. For purposes of the complaint and grievance processes, the term includes parents of minor enrollees as well as designees or legal representatives who are entitled or authorized to act on behalf of an enrollee.
Gatekeeper-A primary care provider selected by an enrollee or appointed by a managed care plan, or the plan or an agent of the plan serving as the primary care provider, from whom an enrollee shall obtain covered health care services, a referral, or approval for covered, nonemergency health services as a precondition to receiving the highest level of coverage available under the managed care plan.
Grievance-As defined in section 2102 of the act.
Health care provider-As defined in section 2102 of the act.
Health care service-As defined in section 2102 of the act.
IDS-Integrated Delivery System-
Licensed insurer-An individual, corporation, association, partnership, reciprocal exchange, interinsurer, Lloyds insurer and other legal entity engaged in the business of insurance, and fraternal benefit societies as defined in the Fraternal Benefits Societies Code (40 P. S. §§ 1142-101-1142-701), and preferred provider organizations as defined in section 630 of The Insurance Company Law of 1921 (40 P. S. § 764a) and § 152.2 (relating to definitions).
Managed care plan-
Ongoing course of treatment-A continuous health care treatment provided to an enrollee by a health care provider which was initiated prior to and that will continue after the plan's termination of a contract with a participating provider for reasons other than cause or the enrollee's coverage by a managed care plan as a new enrollee.
Plan-As defined in section 2102 of the act.
Primary care provider-As defined in section 2102 of the act.
Prospective enrollee-For group contracts or policies, those persons eligible, but not yet enrolled, for coverage as either a subscriber or dependent of a subscriber. For individual contracts or policies, a person who meets the eligibility requirements of the managed care plan.
Provider network-As defined in section 2102 of the act.
Referral-As defined in section 2102 of the act.
Utilization review-As defined in section 2102 of the act.
Utilization review entity-As defined in section 2102 of the act.
31 Pa. Code § 154.2