Winning wagering tickets shall be redeemed by a wagering cashier, an automated ticket machine located within a sports wagering lounge or a commission-approved mail-in procedure after verifying the validity of the wagering ticket through the wagering platform. The wagering platform shall redeem electronically and cancel the wagering ticket upon redemption. Should the sports wagering lounge be closed, the casino cage shall be made available to redeem a winning wagering ticket.
An operator shall establish procedures, approved by the commission, ensuring that each cashed or refunded sports wagering ticket shall not have the ability to be cashed or refunded again.
An operator shall maintain facilities and procedures that ensure the security of cashed wagering tickets and the integrity of records of outstanding wagering tickets. An operator shall store, physically or by electronic record, cashed wagering tickets for one year and one day following the sporting event in a secure area consistent with such operator's internal controls as approved by the commission.
An operator shall prohibit unauthorized individuals from having access to the cashed wagering tickets and related storage areas. A list of authorized individuals with access to such storage areas shall be filed with the commission. Any storage area shall comply with surveillance requirements set forth in sections 5314.4 and 5314.5 of the Part.
Each operator shall maintain all betting data for a wager for at least 10 years and shall make any such data available to the commission upon request.
N.Y. Comp. Codes R. & Regs. Tit. 9 § 5329.20