N.Y. Comp. Codes R. & Regs. tit. 9 § 5316.20

Current through Register Vol. 46, No. 45, November 2, 2024

Section 5316.20 - Voucher issuance and redemption

(a) Voucher issuance. A voucher is permitted to be generated at a kiosk through an internal printer. Vouchers that reflect partial credits may be issued automatically from a kiosk. Cashier/change booth issuance is permitted, if supported by the validation system.

(b) Offline voucher issuance. If offline voucher issuance is supported, a kiosk shall meet the following minimum set of requirements to incorporate the ability to issue offline vouchers after a loss of communication has been identified by the kiosk:

(1) Rules for issuance. The kiosk shall not issue more offline vouchers than it has the ability to retain and display in the kiosk maintained voucher-out log.

(2) Request for re-seeding. The kiosk shall not request validation numbers and seed, key, etc. values used in the issuance of vouchers until all outstanding offline voucher information has been communicated fully to the voucher validation system.

(3) Rules for re-seeding. The kiosk shall request a new set of validation numbers and seed, key, etc. values used in the issuance of online/offline vouchers if the current list of validation numbers and seed, key, etc. values have the possibility of being compromised, which include, without limitation, the following cases:

(i) after power has been recycled; and/or

(ii) upon exit of a main door open condition.

(4) The values for the seed, key, etc. shall never be viewable through any display supported by the kiosk. Additionally, validation numbers always shall be masked when viewable through any display supported by the kiosk such that only the last four digits of the validation number are visible.

(c) Online voucher redemption. Vouchers may be inserted in a kiosk participating in the validation system provided that no currency is dispensed by the kiosk prior to confirmation of the voucher validity.

(d) Offline voucher redemption. If offline voucher issuance is supported, the offline voucher redemption may be validated as an internal control process at the specific gaming device or kiosk that issued the voucher. A manual hand pay may be conducted for the offline voucher value.

N.Y. Comp. Codes R. & Regs. Tit. 9 § 5316.20

Adopted New York State Register November 16, 2016/Volume XXXVIII, Issue 46, eff. 11/16/2016