220 CMR, § 6.13
Current through Register 1533, October 25, 2024
Each company will design a notice which explains in simple terms to customers the GAF, the nature of any change in the GAF and the manner in which the GAF is applied to the bill. The company will submit this notice for approval at the time of each GAF filing.
Upon approval by the Department, the company must immediately distribute these notices to all of its customers either through direct mail or with its bills.
220 CMR, § 6.13