Reasonable requests for information and service with respect to a claim for benefits shall be satisfied without charge, except that there shall be a standard charge for copywork. With respect to matters other than a claim for benefits, requests for information and service shall be satisfied only upon agreement to pay to the System a fee representing cost to the System for providing such information and service.
Cal. Code Regs. Tit. 2, § 556
Note: Authority cited: Sections 20120- 20124, Government Code. Reference: Sections 20120- 20124, Government Code.