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Massey v. Connecticut Mental Health Center

Connecticut Superior Court, Judicial District of New Haven at New Haven
Jul 31, 1998
1998 Conn. Super. Ct. 9614 (Conn. Super. Ct. 1998)

Opinion

No. 96-0388542 S

July 31, 1998


MEMORANDUM OF DECISION


In a one count complaint, filed on June 24, 1996, the plaintiff, Diane Massey, alleges that the defendant, Connecticut Mental Health Center, "has harassed, retaliated and discriminated against the plaintiff in her employment because of her race, sex and sexual orientation in violation of [General Statutes] 46a-58, 46a-60 (a)(1), 46a-60 (a)(4), 46a-70 (a), 46a-81 (c) and 46a-81 (h). . . . "(Complaint, ¶ 14.) Specifically, the plaintiff alleges that her supervisor, Thomas F. White, subjected her to profanities, threatened other employees in an effort to cease their association with the plaintiff, and lastly, that he assaulted the plaintiff on April 26, 1996, causing her to suffer bruising to her shoulder and upper back. The plaintiff further alleges that "[a]ll of the aforesaid incidents, and many others, were reported to management of the defendant but [she] was afforded no relief whatever and said White continued to be maintained in a position to inflict harassment and injury upon the plaintiff." (Complaint, ¶ 11.) The plaintiff also alleges that she was fired in retaliation for he complaints and the commencement of a civil action against the defendant. (Complaint, ¶ 13.)

The defendant denies all the plaintiff's allegations. At trial. and after her evidence the plaintiff withdrew paragraphs 6, 7, 8, 9, 10 and 13 of her complaint which disposed of any claims for alleged acts occurring after September 8, 1995, the date the plaintiff filed her complaint with the Commission of Human Rights and Opportunities ("CHRO"). Under section 46a-100 CHRO released complainant to file suit in court for violation of § 46a-60. The case accordingly was tried as a case of alleged hostile environment sex and race discrimination. Any claims made therefore that she was fired in retaliation for her complaints paragraph 13 were eliminated.

Section 46a 100 provides: "Any person who has timely filed a complaint with the Commission on Human Rights and Opportunities in accordance with section 46a-82, alleging a violation of section 46a-60 and who has obtained a release from the commission in accordance with section 46a-101, may also bring an action in the superior court for the judicial district in which the discriminatory practice is alleged to have occurred or in which the respondent transacts business, except any action involving a state agency or official may be brought in the superior court for the judicial district of Hartford-New Britain."

The plaintiff alleged violations of various statutes under the jurisdiction of the CHRO, i.e., Conn. General Statutes §§ 46a-58 (a), 46a-60 (a)(1), 46a-60 (a)(4), 46a-70 (a), 46a-81 (c) and 46a-81 (h). See complaint, par. 14. Pursuant of § 46a-100, however, a plaintiff may bring an action only for violation of § 46a-60.

The court therefore tried this matter under § 46a-60 (a)(1) and (a)(4) which provides in pertinant part as follows:

(a) It shall be a discriminatory practice in violation of this section: (1) For an employer, by himself or his agent, except in the case of a bona fide occupational qualification or need, to refuse to hire or employ or to bar or to discharge from employment any individual or to discriminate against him in compensation or in terms, conditions or privileges of employment because of the individual's race, color, religious creed, age, sex, marital status, national origin, ancestry, present or past history of mental disorder, mental retardation, learning disability or physical disability, including, but not limited to, blindness; . . .(4) For any person, employer, labor organization or employment agency to discharge, expel or otherwise discriminate against any person because he has opposed any discriminatory employment practice or because he has filed a complaint or testified or assisted in any proceeding under section 46a-82, 46a-83 or 46a-84;

The defendant argues in its post trial brief "Section 46a-60 does not cover discrimination on the basis of sexual orientation. Such claims are covered by different provisions and cannot be brought pursuant to Section 46a-100. See Conn. Gen. Stat. § 46a-99; Coleman v. State Dept. of Corrections, CaseBase, CV 94539897 (March 14, 1996) (Where alleged conduct violates § 46a-60 (a), not § 46a-70 (a), the plaintiff may not petition the Superior Court for relief pursuant to § 46a-99 but must go through the CHRO and obtain a release to file an action under § 46a-100.) The Court therefore has no jurisdiction to hear claims of discrimination on the basis that the plaintiff is gay."

The Connecticut Supreme Court has examined federal case law interpreting Title VII provisions for guidance in enforcing Connecticut's anti-discrimination statute. Levy v. Commission on Human Rights Opportunities, 236 Conn. 96, 103, 671 A.2d 349 (1996); State v. Commission on Human Rights Opportunities, 211 Conn. 464, 470, 559 A.2d 1120 (1989). While this case law is not binding, this court may rely on federal case law in determining the issue presented in the instant matter. State v Commission on Human Rights Opportunities, supra, 470.

"Title VII prohibits discrimination on the basis of race and sex with respect to the 'compensation, terms, conditions, or privileges of employment. ' 42 U.S.C. § 2000e (a)(1)."Torres v. Pisano, 116 F.3d 625, 630 (2d Cir. 1997), cert. denied, ___ U.S. ___, 118, S.Ct. 563, 139 L.Ed.2d 404 (1998). "[T]he elements and burden of proof that a Title VII plaintiff must meet are the same for racially charged harassment as for sexually charged harassment."

Id., quoting Harrison v. Metropolitan Gov't of Nashville and Davidson County, 80 F.3d 1107 (6th Cir.), cert. denied, ___ U.S. ___, 117 S.Ct. 169, 136 L.Ed.2d 111 (1996). Accordingly, the following analysis will apply to the plaintiff's claims of harassment based on race, sex and sexual orientation.

I. Harassment Claims

"An employee plaintiff suing under Title VII may state a claim of discriminatory harassment based upon a hostile work environment by alleging (1) that her workplace was permeated with discriminatory intimidation that was sufficiently severe or pervasive to alter the conditions of her work environment . . . and (2) that a specific basis exists for imputing the conduct that created the hostile environment to the employer. . . ." (Citations omitted.) Murray v. New York University College of Dentistry, 57 F.3d 243, 249 (2d Cir. 1995); see Torres v. Pisano, supra, 116 F.3d 630-31; Karibian v. Columbia University, 14 F.3d 773, 779 (2d Cir. 1994), cert. denied, 512 U.S. 1213, 114 S.Ct. 2693, 129 L.Ed.2d 824, on remand, 930 F. Sup. 134 (1994). The United States Supreme Court, in Meritor Sav. Bank, FSB v. Vinson, 477 U.S. 57, 106 S.Ct. 2399, 91 L.Ed.2d 49 (1986), established "that employers are not always liable for the hostile work environment created by their employees. . . . And, lack of notice and the existence of complaint procedures do not automatically insulate an employer from liability." Karibian v. Columbia University, supra, 779.

In two recent opinions, the United States Supreme Court expanded the relevant considerations under Meritor for determining whether an employer is vicariously liable cases of supervisory harassment. See Faragher v. Boca Raton, ___ U.S. ___, 118 S.Ct 2275, 2292-93 (1998) Burlington Industries. Inc. v. Ellerth, ___ U.S. ___, 118 S.Ct. 2257, 2269-70 (1998). In these cases, premised on claims of sexual harassment, the Supreme Court held that "[i]n order to accommodate the agency principles of vicarious liability for harm caused by misuse of supervisory authority, as well as Title VII's equally basic policies of encouraging forethought by employers and saving action by objecting employees, we [hold] that . . . [a]n employer is subject to vicarious liability to a victimized employee for an actionable hostile environment created by a supervisor with immediate (or successively higher) authority over the employee. When no tangible employment action is taken, a defending employer may raise an affirmative defense. to liability or damages, subject to proof by a preponderance of the evidence, see Fed. Rule Civ. Proc. 8(c). The defense comprises two necessary elements: (a) that the employer exercised reasonable care to prevent and correct promptly any sexually harassing behavior, and (b) that the plaintiff employee unreasonably failed to take advantage of any preventative or corrective opportunities provided by the employer or to avoid harm otherwise. While proof that an employer had promulgated an anti-harassment policy with complaint procedure is not necessary in every instance as a matter of law, the need for a stated policy suitable to the employment circumstances may appropriately be addressed in any case when litigating the first element of the defense. And while proof that an employee failed to fulfill the corresponding obligation of reasonable care to avoid harm is not limited to showing any unreasonable failure to use any complaint procedure provided by the employer, a demonstration of such failure will normally suffice to satisfy the employer's burden under the second element of the defense. No affirmative defense is available, however, when the supervisor's harassment culminates in a tangible employment action, such as discharge, demotion, or undesirable employment." Burlington Industries. Inc. v. Ellerth, supra.
While the court is aware of these most recent decisions, the following analysis, I while not expressly addressing these cases, is not in derogation of the "Supreme Court's holding.

"Whether the harassing conduct of a supervisor or coworker should be imputed to the employer is determined in accordance with common-law principles of agency." Murray v. New York University College of Dentistry, supra, 57 F.3d 249. However, a "rule of employer liability deriving from traditional agency principles cannot be reduced to a universal, pat formula."Karibian v. Columbia University, supra, 14 F.3d 779. Various considerations, such as whether the alleged harasser is the plaintiff's supervisor rather than a co-worker, may affect the analysis applied by the trial court. Id., 779-80.

As a general rule, though, an employer is liable for torts committed by its employees "while acting in the scope of their employment, or, if not acting in the scope of employment, if the employee purported to act or to speak on behalf of the principles and there was reliance upon apparent authority or he was aided in accomplishing the tort by the existence of the agency relation." (Internal quotation marks omitted.) Karibian v. Columbia University, supra, 14 F.3d 780; see Torres v. Pisano, supra, 116 F.3d 634; Restatement (Second) of Agency §§ 219(1) (2)(d) (1958). "In contrast, where a low level supervisor does not rely on his supervisory authority to carry out the harassment, the situation will generally be indistinguishable from cases in which the harassment is perpetrated by the plaintiff's co-workers; consequently . . . the employer will not be liable unless the employer either provided no reasonable avenue for complaint or knew of the harassment and did nothing about it." (Internal quotation marks omitted.) Karibian v. Columbia University, supra, 14 F.3d 780; see Torres v. Pisano, supra, 116 F.3d 634; Kotcher v. Rosa Sullivan Appliance Center. Inc., 957 F.2d 59 (2d Cir. 1992).

The plaintiff argues that there is no serious dispute that (1) Thomas White ("White") abused the plaintiff, (2) that the abuse was racial and severe in nature (3) management knew about the abuse but consistently and deliberately refused to do anything meaningful about it and (4) the plaintiff suffered extreme emotional distress as a result.

Turning to the merits of the present case, the plaintiff has not met her burden of proof with respect to the alleged harassment by her supervisor, Thomas White. As a threshold matter, the court finds that the plaintiff's version of the events leading to this action were not supported by the evidence. Not only is the plaintiff's testimony not credible, the inconsistent testimony of the plaintiff's proffered witnesses does not further the plaintiff's cause. See D'Angelo v. McGoldrick, 239 Conn. 356, 365, 685 A.2d 319 (1996) (weighing evidence and determining credibility of witness is the function of trier of fact); see also Lord v. Lord, 44 Conn. App. 370, 376, 689 A.2d 509, cert. denied, 241 Conn. 913, 696 A.2d 985 (1997);Greenberg v. Mortgage Services Assoc., 41 Conn. App. 882, 883, 677 A.2d 984 (1996).

For example, Angelika Dennstadt, a secretary for the defendant and the plaintiff's romantic partner, testified at trial that she was aware of numerous instances of alleged racial slurs and verbal and physical abuse directed at the plaintiff by White. On redirect and recross examination, however, it was established that Dennstadt did not relay these events to investigators, nor did she attend the plaintiff's grievance hearing to relay these events. (Tr., 4/15/98, pp. 54-57.) When asked by defense counsel if she could have requested leave to attend the grievance hearing, Dennstadt stated: "I could have. . . . I did know about it, but I did not pay attention when that particular day would arrive. I would not pay attention to that." (Tr., 4/15/98, p. 57.)

Secondly, not all allegations of harassment are actionable. See, e.g., Hopkins v. Baltimore Gas and Elec. Co., 77 F.3d 745, 753 (4th Cir.), cert. denied, ___ U.S. ___, 117 S.Ct. 70, 136 L.Ed.2d 30 (1996) (holding that allegations of sexual harassment did not rise to level of Title VII violation); Bennett v. New York City Dept. of Corrections, 705 F. Sup. 979, 983 (S.D.N Y 1989) (holding that "one isolated incident of racial animus" was not sufficient to support Title VII racial harassment claim);Miller v. Aluminum Co. of America, 679 F. Sup. 495, 502 (W.D.Pa. 1988), aff'd, 856 F.2d 184 (1988) ("Hostile behavior that does not bespeak an unlawful motive cannot support a hostile work environment claim.") "Sexual or racial harassment violates Title VII if it is sufficiently severe or pervasive to alter the conditions of [the victim's] employment and create an abusive work environment. "(Internal quotation marks omitted.) Miller v. Aluminum Co. of America, supra, 501. "The abuse must be severe and pervasive; the incidents must be persistent, not isolated." Id. "Conduct that is merely offensive' . . . is beyond Title VII's purview." Torres v. Pisano, supra, 116 F.3d 631.

The defendant acknowledges that "two witnesses indicated that they had heard [White] use the word 'bitch' on three occasions over a five-year period." (Trial brief, 6/1/98, p. 18.) Such an acknowledgment does not establish liability. "A handful of comments spread over months is unlikely to have so great an emotional impact as a concentrated or incessant barrage." Hopkins v. Baltimore Gas and Elec. Co., supra, 77 F.3d 753. "[T]he incidents of harassment [must] occur either in concert or with a regularity that can reasonably be termed pervasive." Bennett v. New York City Dept. of Corrections, supra, 705 F. Sup. 983.

Even though the defendant acknowledges that two witnesses claim that they heard White address the plaintiff in the profane manner described above, the defendant still "adamantly" denies that White ever used the word, "bitch" regarding the plaintiff. (Trial brief, 6/1/98, p. 21.)

Moreover, the use of the word, "bitch" does not automatically belie a gender based discrimination. In Galloway v. General Motors Service Parts Operations, 78 F.3d 1164, 1168 (7th Cir. 1996), a case cited by the defendant, the court held that the term "bitch" is "rarely used of heterosexual males. . . . But it does not necessarily connote some specific female characteristic." Arguably, Galloway can be limited to its facts in that a coworker utilized this term in relation to another coworker due to "personal animosity arising out of a failed relationship rather than . . . a belief by [the coworker] . . . that women do not belong in the work force or are not entitled to equal treatment with male employees." Id. In the present case, however, the reasoning of Galloway is applicable because there is ample evidence to demonstrate that White's animosity towards the plaintiff was due in part to the antagonistic behavior of the plaintiff directed at White. Accordingly the plaintiff has failed to prove that White's comments, while inappropriate, were so pervasive as to create a hostile work environment.

For example, testimony from Helen Pasiuk, the defendant's human resources director, indicated that the plaintiff challenged her supervisor's orders when asked to do tasks that she did not like to perform. Pasiuk testified that "there had been instances in the past where [plaintiff would be given an assignment and would argue about it and say, 'No I don't have to do that.' I was trying to make it perfectly clear to her that the I supervisor gave her instructions. It was her responsibility to carry them out." (Tr., 4/14/98, pp. 83-84.)
Pasiuk also testified about another instance where the plaintiff was inappropriately celebrating her success in a grievance complaint regarding a mistake in her pay. Pasiuk testified that she heard the plaintiff say, "Yeah, Yeah, I got him. I got him. I finally got him." (Tr., 4/14/98, p. 91.) In another instance, the plaintiff admitted to Pasiuk that she had been insubordinate when White asked her to remove a tape recorder from her person. The plaintiff refused to remove the tape recorder, despite knowing that it was a direct violation of the defendant's policies to make any recordings in the mental health facility. Apparently, after admitting her insubordination, the plaintiff modified her statement, maintaining that she did not remove the tape recorder at White's request because she did not, in fact, have a tape recorder on her person. (Tr., 4/14/98, pp. 137-40.)

In order to hold an employer liable for the harassment perpetrated by one of its supervisors the burden is on the plaintiff to show: a) the supervisor was at a sufficiently high level in the company, or b) the supervisor used his actual or apparent authority to further the harassment, or was otherwise aided in accomplishing the harassment by the existence of the agency relationship; or c) the employer provided no reasonable avenue for complaint, or d) the employer knew (or should have known) of the harassment but unreasonably failed to stop it." Torres v. Pisano, supra, 116 F.3d 634. The merits of the plaintiff's claims fall short in each category.

A. Sufficiently High Level in Defendant Company

The defendant argues in its trial brief that White was a low level supervisor who was not sufficiently high in the hierarchy of the Department of Mental Health and Addiction Services (DMHAS) for his acts to be automatically imputed to the defendant. Ezra Griffith, a professor and deputy chairman for clinical affairs in the department of psychiatry at the Yale University School of Medicine, testified that the defendant-mental health center is a part of the large DMHAS. According to Griffith, the defendant-center employs approximately 400-500 people. (Tr., 4/21/98, p. 8.) Of those 400-500 people, White supervised approximately 30 people. White's supervisory position in the large state department is not significant. See Torres v. Pisano, supra, 116 F.3d 634 (holding that highest ranking official at remote dental center was merely a low-level supervisor whose actions cannot automatically be imputed to his employer); Kotcher v. Rose Sullivan Appliance Center Inc., supra, 957 F.2d 64 (holding that supervisor was not in upper echelon of company's management despite being highest ranking official at employment site). Accordingly, the defendant is not liable under this prong.

B. Use of Authority/Agency Relationship

"It is true that, [i]n a sense, a supervisor is always aided in accomplishing the tort by the existence of the agency because his responsibilities provide proximity to, and regular contact with, the victim. . . . But that proves too much, as it would allow the exception to swallow the rule. . . . It is likewise the case that the supervisor is always aided by the employment relationship because the employee will fear the repercussions that might result from her complaining or resisting. But this exception too, if applied in the absence of specific evidence that the supervisor used his authority to place the employee in a position in which she felt that she could not complain without facing adverse consequences, would swallow the rule. . . . Thus, in order to establish liability — on the theory that the supervisor exploited the agency relationship in committing the harassment, plaintiff must allege facts which establish a nexus between the supervisory authority and the harassment." (Citations omitted; internal quotation marks omitted.) Torres v. Pisano, supra, 116 F.3d 635.

The defendant's argument is correct in maintaining that there is no evidence that White "ever used his authority or the existence of his agency relationship to further the alleged harassment." (Defendant's Trial Brief, p. 17.) As the defendant notes, cases in which this prong has been satisfied involved a direct use of the supervisor's authority. See e.g., Tomka v. Seiler Corp. , 66 F.3d 1295, 1306-07 (2d Cir. 1995) (at dinner where attendance was mandatory by supervisor, employee became intoxicated by alcohol provided by supervisor and sexually assaulted co-worker); Karibian v . Columbia University, supra, 14 F.3d 776 (supervisor informed plaintiff that she "owed him" and altered her working conditions according to her response to his sexual advances); Martin v. Cavalier Hotel Corp. , 48 F.3d 1343, 1352-53 (4th Cir. 1995) (supervisor threatened to fire plaintiff if she did not submit to his sexual advances). There was no evidence produced that would establish the required nexus under this prong. Accordingly, liability cannot be attributed to the defendant on this basis.

C. Reasonable Avenue for Complaint

In this case and contrary to the claim of the plaintiff, the defendant provided a reasonable avenue for complaints that was available to, and utilized by, the plaintiff on numerous occasions. The defendant investigated the complaints and interviewed witnesses in an attempt to discover any alleged harassment. These efforts often led to the discovery that the plaintiff was verbally and physically abusing her coworkers.

During one such investigation, the plaintiff admitted that she called a coworker, Robert Russo, a "faggot" and told him that she was going to beat him up. The plaintiff informed the investigators that she could threaten fellow employees as long as they were not on state property. The plaintiff was suspended for two days without pay for this encounter.

At trial the plaintiff submitted Exhibit A, B and C. Exhibit A, dated February 2, 1995, was a complaint alleging harassment by White. Exhibit A did not allege the use of any derogatory language toward the plaintiff by White. Exhibit B, another complaint form signed by the plaintiff on June 20, 1995, relates to the April 7, 1995 incident with coworker, Robert Russo. See footnote 7, supra. Exhibit C, another complaint form, regards the July 20, 1995 incident between White and the plaintiff. This incident led to disciplinary action against White by the defendant. There was also another complaint form that was submitted at trial. This form detailed the June 20, 1995 tape recorder incident discussed above.

The evidence produced at trial demonstrates that each complaint was fully investigated, and all the witnesses listed on each complaint form were interviewed. During the course of the investigations, no witnesses corroborated the alleged harassment based on race, gender and/or sexual orientation of the plaintiff by White. Accordingly the plaintiff did not establish liability on the basis that the defendant did not provide a reasonable avenue for complaint.

The plaintiff in this case withdrew her claim for unlawful retaliation. The plaintiff claims only now that she is entitled to damages for emotional distress she suffered as result of the defendant toleration of the hostile working environment engendered by it supervisory employee (plaintiff's brief).

The defendant in the present matter took steps to remedy, rather than exacerbate the conflict between the plaintiff and White. In addition to a thorough investigation and the discipline imposed, in an effort to minimize contact between me plaintiff and White, the defendant removed White as me plaintiff's immediate Supervisor.

White was advised even though he was still in charge of the plants operations as whole, that if further conflicts arose, he was to immediately report them rather than engage in a confrontation with the plaintiff. Also to ease any discomfort at work the plaintiff was allowed to alter her duties so that she could primarily perform as a painter which she preferred.

The "line between a merely unpleasant working environment . . . and a hostile or I deeply repugnant one" may be difficult to discern. (Internal quotation marks omitted.) Hopkins v. Baltimore Gas and Elec. Co., supra, 77 F.3d 753. However, neither Title VII nor Connecticut's anti-discrimination law attempts "to purge the workplace of vulgarity." (Internal quotation marks omitted.) Id. The plaintiff has only established that there was some conflict with White in very isolated instances over a period spanning five years. Accordingly, the plaintiff has not sustained the burden required to prove that she was harassed due to her race, gender or sexual orientation, nordid she prove she suffered any emotional distress in the workplace.

Judgement is entered in favor of the defendant.

Frank S. Meadow Judge Trial Referee


Summaries of

Massey v. Connecticut Mental Health Center

Connecticut Superior Court, Judicial District of New Haven at New Haven
Jul 31, 1998
1998 Conn. Super. Ct. 9614 (Conn. Super. Ct. 1998)
Case details for

Massey v. Connecticut Mental Health Center

Case Details

Full title:DIANE S. MASSEY V. CONNECTICUT MENTAL HEALTH CENTER

Court:Connecticut Superior Court, Judicial District of New Haven at New Haven

Date published: Jul 31, 1998

Citations

1998 Conn. Super. Ct. 9614 (Conn. Super. Ct. 1998)