Opinion
16274 Index No. 161364/20 Case No. 2022-02232
09-27-2022
Roxana KERNS, M.D., Plaintiff-Appellant, v. Mimi ISHIDA, et al., Defendants-Respondents.
Ralph A. Erbaio, Jr., Carmel, for appellant. Rothstein Law PLLC, New York (Eric E. Rothstein of counsel), for respondents.
Ralph A. Erbaio, Jr., Carmel, for appellant.
Rothstein Law PLLC, New York (Eric E. Rothstein of counsel), for respondents.
Manzanet-Daniels, J.P., Kapnick, Friedman, Scarpulla, Mendez, JJ.
Order, Supreme Court, New York County (William Perry, J.), entered November 3, 2021, which, to the extent appealed from as limited by the briefs, granted defendants’ pre-answer motion to dismiss the cause of action for defamation, unanimously affirmed, with costs. Defendants, both of whom visited plaintiff's medical spa, posted online reviews of the spa, expressing their dissatisfaction with their experience and strongly criticizing plaintiff's behavior toward them. Among other things, defendant Mimi Ishida stated, "In my honest opinion, [plaintiff] acts like a psychotic nutcase" and "I don't think [plaintiff] even has her doctor's license." Ishida also described the business as "extremely unprofessional" and stated, "the place is run amok!" Plaintiff, a physician licensed to practice medicine in the State of New York, commenced this action, asserting, insofar as relevant to this appeal, a cause of action for defamation. Defendants moved to dismiss the complaint, and also sought costs and attorneys’ fees under New York's anti-strategic lawsuit against public participation (anti-SLAPP) law ( Civil Rights Law §§ 70-a and 76-a[1][a][1] ). Supreme Court granted the motion to dismiss, but did not address defendants’ request for costs and fees under the anti-SLAPP law.
The complaint failed to state a cause of action for defamation, as the challenged statements are expressions of opinion and are therefore not actionable (see Mann v. Abel , 10 N.Y.3d 271, 276, 856 N.Y.S.2d 31, 885 N.E.2d 884 [2008], cert denied 555 U.S. 1170, 129 S.Ct. 1315, 173 L.Ed.2d 584 [2009] ). Many of the allegedly defamatory statements were, in fact, prefaced by language stating that they were opinions, such as "in my honest opinion" or "I don't think." Moreover, although the reviews do mix fact and opinion, the allegedly defamatory statements have a "[l]oose, figurative[,] or hyperbolic" tone ( Dillon v. City of New York , 261 A.D.2d 34, 38, 704 N.Y.S.2d 1 [1st Dept. 1999] ) – for example, defendants stated that plaintiff "acts like a psychotic nutcase" and that the office "is run amok." When read in the context of the entire review, the statements are clearly grounded in opinion, and communicate to a reasonable reader that defendants were dissatisfied customers expressing opinions based on their negative experience with plaintiff's business ( Torati v. Hodak , 147 A.D.3d 502, 503, 47 N.Y.S.3d 288 [1st Dept. 2017] ; see also Woodbridge Structured Funding LLC v. Pissed Consumer, 125 A.D.3d 508, 509, 6 N.Y.S.3d 2 [1st Dept. 2015] ; Frechtman v. Gutterman , 115 A.D.3d 102, 106, 979 N.Y.S.2d 58 [1st Dept. 2014] ).
Defendants’ request for costs and attorneys’ fees under the 2020 amendments to New York's anti-SLAPP law is not properly before us, as defendants did not file a notice of cross appeal (see Omansky v. 64 N. Moore Assoc., 269 A.D.2d 336, 337, 703 N.Y.S.2d 471 [1st Dept. 2000] ).
We have considered plaintiff's remaining contentions and find them unavailing.