Jannetta A. Edwards, Complainant,v.Patrick R. Donahoe, Postmaster General, United States Postal Service, (Great Lakes Area), Agency.

Equal Employment Opportunity CommissionOct 14, 2011
0120112755 (E.E.O.C. Oct. 14, 2011)

0120112755

10-14-2011

Jannetta A. Edwards, Complainant, v. Patrick R. Donahoe, Postmaster General, United States Postal Service, (Great Lakes Area), Agency.




Jannetta A. Edwards,

Complainant,

v.

Patrick R. Donahoe,

Postmaster General,

United States Postal Service,

(Great Lakes Area),

Agency.

Appeal No. 0120112755

Agency No. 4J-630-0073-10

DECISION

Complainant filed a timely appeal with this Commission from the

Agency's decision dated April 14, 2011, dismissing her complaint of

unlawful employment discrimination in violation of Section 501 of the

Rehabilitation Act of 1973 (Rehabilitation Act), as amended, 29 U.S.C. §

791 et seq.

BACKGROUND

At the time of events giving rise to this complaint, Complainant worked as

a Clerk at the Agency’s Post Office facility in Carbondale, Illinois.

The record indicated that on February 9, 2011, Complainant provided

the Agency with her Office of Workers’ Compensation Program (OWCP)

form listing her physical limitations based on her medical condition.

The form indicated among other things that Complainant was restricted from

lifting, pushing and pulling to 10 pounds. In addition, the form noted

that Complainant needed her work hours to be from 7:00 a.m. to 3:30 p.m.

On February 24, 2011, Complainant was issued a job offer which she noted

did not indicate the weight or frequency of Complainant’s physical

limitations. In addition, the offer did not provide her with work during

her requested work hours or her salary information. Then, on February

28, 2011, Complainant was provided with another modified job offer

which included her salary information. However, Complainant indicated

that the form did not provide her with her restriction information

and was not within the hours she requested as noted on the OWCP form.

Complainant was informed that if she did not accept the offer, the

Manager of Maintenance (Manager) would walk her off the workroom floor.

Believing that she was subjected to discrimination, Complainant contacted

the EEO Office on February 24, 2011. When the matter was not resolved

informally, Complainant was issued a Notice of Right to File a Formal

Complaint on March 28, 2011. On March 30, 2011, Complainant filed a

formal complaint alleging that the Agency subjected her to discrimination

on the bases of disability (cervical/lumb/thoracic) and reprisal for

prior protected EEO activity under an EEO statute that was unspecified

in the record when, the Agency would not recognize her restrictions.

Complainant indicated that the Manager continued to give her job offers

without recognizing restrictions of weight, intermittent work, or work

hours from 7:00 a.m. to 3:30 p.m. Complainant also indicated that the

Manager threatened her walk her off the workroom floor and end her tour

of duty if Complainant refused the job offer which did not provide her

with salary or restriction information. Complainant indicated that she

was given a second offer which again did not acknowledge her restrictions

and again the Manager threatened Complainant with being walked off the

workroom floor for not accepting the offer. Subsequently, Complainant’s

desk was moved next to the cancelling machine.

The Agency issued its final decision dismissing the matter on April 14,

2011. The Agency defined Complainant’s complaint as a three separate

claims of discriminations, namely:

1. On February 24, 2011 given a job offer without recognizing

Complainant's restrictions, salary or grade;

2. On February 25, 2011, Complainant was presented with another job offer

that did not acknowledge her restrictions with work hours of 7:00 am to

3:30 pm and the Manager threatened to walk her off the floor if she did

not accept her job offer; and

3. Complainant’s desk was moved.

The Agency dismissed each claim pursuant to 29 C.F.R. § 1614.107(a)(1).

As to claims (1) and (2), the Agency found that these claims constituted

collateral attacks on the OWCP process. As such, the Agency determined

that claims (1) and (2) should be dismissed for failure to state a claim.

As to claim (3), the Agency found that Complainant failed to show how

she was harmed by the move. Therefore, the Agency concluded that claim

(3) also failed to state a claim. Accordingly, the Agency dismissed

the complaint as a whole.

Complainant appealed without specific comment. The Agency asserted that

its position was presented in its final decision. Therefore, the Agency

did not provide specific comment in response to the appeal.

ANALYSIS AND FINDINGS

As an initial matter, we find that the Agency failed to properly identify

Complainant’s claim of discrimination. Upon review, we determined that

Complainant asserted that the Agency’s failure to “acknowledge”

or “recognize” Complainant’s restrictions constituted a claim of

denial of reasonable accommodation. The record showed that on February

9, 2011, Complainant provided the Agency with a document requesting

work within her physical limitations. In response to Complainant’s

request, the Agency provided Complainant with a modified job offer.

Complainant believed that the first job offer dated February 24, 2011,

did not meet the needs of her restrictions for job offer listed physical

requirements such as lift, fine manipulation/simple grasp, or push/pull.

However, the job offer did not indicate how much Complainant would be

expected to do in terms of lifting, fine manipulation/simple grasping,

or pushing/pulling. Also, this position was not during the hours

Complainant had listed on her OWCP forms. In addition, Complainant

was give a second offer dated February 28, 2011,1 which provide

Complainant with her salary information. However this second offer

still lacked the amount of lifting, fine manipulation/simple grasping,

or pushing/pulling Complainant was expected to perform within the second

job offer. Complainant also believed that the offer failed to comply

with her work hour requirement which was also listed on her OWCP form.

In addition, we not that Complainant requested, as remedy for her claim

of discrimination, a work assignment within her doctor’s restrictions.

Therefore, based on the Commission’s review of the record, we find that

Complainant alleged a claim of denial of reasonable accommodation based on

the job offers dates February 24 and 28, 2011, failed to accommodate her.

In support of her claim of denial of reasonable accommodation, Complainant

indicated that she was given the offers under the threat of removal from

the workroom floor. Therefore, we find that there were two claims of

discrimination raised in Complainant’s formal complaint, namely:

a. Denial of Reasonable Accommodation and

b. The Manager moved Complainant’s desk next to the cancelling machine.

The regulation set forth at 29 C.F.R. § 1614.107(a)(1) provides, in

relevant part, that an agency shall dismiss a complaint that fails to

state a claim. An agency shall accept a complaint from any aggrieved

employee or applicant for employment who believes that he or she has been

discriminated against by that agency because of race, color, religion,

sex, national origin, age or disabling condition. 29 C.F.R. §§

1614.103, .106(a). The Commission's federal sector case precedent has

long defined an "aggrieved employee" as one who suffers a present harm

or loss with respect to a term, condition, or privilege of employment

for which there is a remedy. Diaz v. Dep’t of the Air Force, EEOC

Request No. 05931049 (Apr. 21, 1994).

As to the denial of reasonable accommodation claim, we determine

that Complainant stated a claim of discrimination. We do not find

Complainant’s claim to constitute a collateral attack on the OWCP

process. Therefore, we determine that the Agency’s dismissal of the

matter was not appropriate.

The Commission notes that the Manager indicated that Complainant

was threatened with removal from the workroom floor based on the

procedures established as part of the National Reassessment Program

(NRP). The Commission takes judicial notice here that the claims

raised in Complainant's complaint may be identical to one or more of the

claims raised in the class complaint, McConnell, et al. v. U.S. Postal

Serv. (Agency No. 4B-140-0062-06). Commission records indicate that in

2004, the Agency began the development of the National Reassessment

Process (NRP), an effort to “standardize” the procedure used to

assign work to injured-on-duty employees. In the class complaint,

McConnell claims that the Agency failed to engage in the interactive

process during the NRP in violation of the Rehabilitation Act; further,

that the Agency allegedly failed to reasonably accommodate class members

during and after the process. We find that there is insufficient evidence

within the record to determine whether the Agency's NRP was the involved

in Complainant’s claim of denial of reasonable accommodation. We

therefore cannot determine whether Complainant's claim of disability-based

discrimination falls within the McConnell class action. Therefore, we

find that the record must be supplemented with documents regarding the

job offers dated February 24 and 28, 2011. Once the record is further

developed, the Agency should determine whether Complainant's claim

of disability discrimination falls within the McConnell class action.

If the matter falls within the class action, the instant complaint should

be subsumed. If the matter is not, the complaint should be investigated

in accordance with the ORDER below.

Complainant also alleged discrimination and unlawful retaliation when her

desk was moved. We find that Complainant has alleged harm with respect

to a term, condition, or privilege of her employment with the Agency,

i.e., the location of her desk. Therefore, we find that Complainant is

an aggrieved employee, and the Agency's decision to dismiss the complaint

for failure to state a claim was improper.

CONCLUSION

Based on a thorough review of the record and the contentions on appeal,

including those not specifically addressed herein, we VACATE the

Agency’s final decision and REMAND the matter for further processing

in accordance with the ORDER below.

ORDER (E0610)

The Agency is ORDERED to take the following actions:

1. Supplement the record in order to determine whether claim (a)

as defined by this decision is identical to the claims raised in the

McConnell class action. Specifically, the Agency shall include evidence

regarding the operational assessment that occurred at the Carbondale Post

Office and Complainant’s offers of modified assignment. The results

of this supplemental investigation shall be provided to the Commission's

Compliance Officer.

2. If the Agency determines that Complainant’s claim (a) alleging

denial of reasonable accommodation raises the same matter as the McConnell

class action, the Agency is ordered to subsume the instant complaint into

the McConnell class action. See Equal Employment Opportunity Management

Directive for 29 C.F.R. Part 1614 (MD-110), Chap. 8, § III(C) (Nov. 9,

1999). The Agency shall provide Complainant with notification that the

Agency is processing his complaint as subsumed within the class action. A

copy of that notice shall also be provided to the Commission's Compliance

Officer as noted below.

3. If the Agency determines that Complainant's claim (a) as defined

by this decision is not identical to those raised in the McConnell

class, the Agency is ordered to process the remanded claim of denial

of reasonable accommodation along with claim (b) in accordance with 29

C.F.R. § 1614.108 as ordered in item 4 below.

4. The Agency is ordered to process the remanded claim (b), regarding

her desk, in accordance with 29 C.F.R. § 1614.108. The Agency shall

acknowledge to the Complainant that it has received the remanded claims

within thirty (30) calendar days of the date this decision becomes final.

The Agency shall issue to Complainant a copy of the investigative file

and also shall notify Complainant of the appropriate rights within one

hundred fifty (150) calendar days of the date this decision becomes

final, unless the matter is otherwise resolved prior to that time.

If the Complainant requests a final decision without a hearing, the

Agency shall issue a final decision within sixty (60) days of receipt

of Complainant’s request.

A copy of the Agency’s letter of acknowledgment to Complainant and a

copy of the notice that transmits the investigative file and notice of

rights must be sent to the Compliance Officer as referenced below.

IMPLEMENTATION OF THE COMMISSION’S DECISION (K0610)

Compliance with the Commission’s corrective action is mandatory.

The Agency shall submit its compliance report within thirty (30) calendar

days of the completion of all ordered corrective action. The report shall

be submitted to the Compliance Officer, Office of Federal Operations,

Equal Employment Opportunity Commission, P.O. Box 77960, Washington, DC

20013. The Agency’s report must contain supporting documentation, and

the Agency must send a copy of all submissions to the Complainant. If the

Agency does not comply with the Commission’s order, the Complainant

may petition the Commission for enforcement of the order. 29 C.F.R. §�

�1614.503(a). The Complainant also has the right to file a civil action

to enforce compliance with the Commission’s order prior to or following

an administrative petition for enforcement. See 29 C.F.R. §§ 1614.407,

1614.408, and 29 C.F.R. § 1614.503(g). Alternatively, the Complainant

has the right to file a civil action on the underlying complaint in

accordance with the paragraph below entitled “Right to File A Civil

Action.” 29 C.F.R. §§ 1614.407 and 1614.408. A civil action for

enforcement or a civil action on the underlying complaint is subject

to the deadline stated in 42 U.S.C. 2000e-16(c) (1994 & Supp. IV 1999).

If the Complainant files a civil action, the administrative processing of

the complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. § 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0610)

The Commission may, in its discretion, reconsider the decision in this

case if the Complainant or the Agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the Agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party’s timely request for reconsideration. See 29

C.F.R. § 1614.405; Equal Employment Opportunity Management Directive

for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

77960, Washington, DC 20013. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. § 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. § 1614.604(c).

COMPLAINANT’S RIGHT TO FILE A CIVIL ACTION (R0610)

This is a decision requiring the Agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the Agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant

in the complaint the person who is the official Agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

“Agency” or “department” means the national organization,

and not the local office, facility or department in which you work.

Filing a civil action will terminate the administrative processing of

your complaint.

RIGHT TO REQUEST COUNSEL (Z0610)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. § 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. §§ 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time limits

as stated in the paragraph above (“Right to File A Civil Action”).

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

October 14, 2011

__________________

Date

1 We note that the Agency’s final decision listed the date of the

second offer as February 25, 2011; however, the Commission did not find

any offer with that date. The record contained a second offer dated

February 28, 2011.

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0120112755

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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0120112755