Barbara J. Burgo, Complainant,v.Tom Ridge, Secretary, Department of Homeland Security, Agency.

Equal Employment Opportunity CommissionSep 23, 2003
01A24301_r (E.E.O.C. Sep. 23, 2003)

01A24301_r

09-23-2003

Barbara J. Burgo, Complainant, v. Tom Ridge, Secretary, Department of Homeland Security, Agency.


Barbara J. Burgo v. Department of Homeland Security

01A24301

September 23, 2003

.

Barbara J. Burgo,

Complainant,

v.

Tom Ridge,

Secretary,

Department of Homeland Security,

Agency.

Appeal No. 01A24301

Agency No. 99-014

DECISION

Complainant timely initiated an appeal from a final agency decision

(FAD) concerning her complaint of unlawful employment discrimination

in violation of Title VII of the Civil Rights Act of 1964 (Title VII),

as amended, 42 U.S.C. � 2000e et seq. The appeal is accepted pursuant

to 29 C.F.R. � 1614.405.<1>

The record reveals that during the relevant time, complainant was

deployed to the Disaster Field Office as Information and Planning Section

Chief at the agency's Essex Junction, Vermont facility from August

12, 1998 to September 25, 1998.<2> Complainant replaced an outgoing

section chief who she had worked with during a previous disaster.

The Disaster Field Office is the local administrative and operations

headquarters for disaster response. Complainant was scheduled to teach

"situation reports" at a two-day regional training course in Maynard,

Massachusetts on August 25, 1998, but was required to remain at the

Essex office. After her release from the Essex office on September 25,

1998, complainant was deployed to St. Croix, Virgin Islands from October

5, 1998 to October 23, 1998. Complainant sought EEO counseling and

subsequently filed a formal complaint on December 30, 1998, alleging

that she was harassed and discriminated against on the bases of race

(African-American), color (black), national origin (Cape Verde), sex

(female), and in reprisal for prior EEO activity when:

(1) Management officials made disparaging remarks to complainant's

subordinate employees that undermined her authority;

An employee was given access to complainant's time and attendance

records and accused complainant of time violations when complainant

was not allowed access or review of the employee's records that she

supervised for accuracy or approval;

Employees accused complainant of discrimination when she requested

their cooperation and appropriate work performance;

Management failed to transition in complainant, denied her office

equipment, and caused her to be late for a planned meeting;

Complainant was denied signature authority and logistical staff support,

and her written requests were ignored;

Complainant was denied a teacher training opportunity in Maynard,

Massachusetts, in order to provide similarly situated staff the

opportunity to attend and participate in training; and

Complainant was subjected to early release from her assignment; not

provided the opportunity to work immediately following her assignment;

and issued an unjust and negative performance evaluation while similarly

situated employees did not receive a negative performance evaluation

and which evaluation management allegedly failed to correct even after

the employees who accused complainant of time-reporting violations had

misrepresented her own time records.

In investigative affidavits, management acknowledged that complainant was

not transitioned well into her Essex assignment. The former section chief

stated that complainant arrived a day late for the Essex assignment,

which "substantially reduced any amount of time that I would have

to work with her." The former section chief further stated that he

was overwhelmed with duties during the final week of his assignment,

including completing a report, creating a disaster internet site,

signing time sheets, overseeing performance appraisals, and collecting

official records, and could not give complainant the level of transition

assistance he desired. However, management responded that complainant was

provided appropriate office equipment and office space. An employee who

worked under complainant's supervisor stated that it was her custom to

keep a personal journal of work activities. She stated that she kept a

personal log of complainant's lunch hours, but stated that complainant's

allegation that she "had access to her time and attendance records

is absolutely not true." The employee further stated that at no time

did she hear management make disparaging remarks about complainant.

The employee also stated that on August 14, 1998, complainant was 15 to

20 minutes late for a meeting, but nonchalantly reacted when she informed

her that the meeting was already in progress. Management likewise stated

that complainant missed an important meeting that was advertised on an

employee bulletin board and was late for other meetings in Essex.

Regarding the alleged disparaging comments about complainant, management

stated that the previous section chief did state that he did not

want to work with complainant, but management did not otherwise make

disparaging remarks about her. Another employee under the supervision

of complainant stated that he never heard the previous section chief make

statements that undermined complainant's authority, but did hear him say

there were personality clashes and he could not work with complainant.

The employee also stated that complainant missed the first staff meeting

without giving advance notification of her absence.

Regarding claim 3, the agency responded that a visually impaired employee

claimed that complainant made insensitive remarks toward him and filed

an EEO complaint on that matter. With respect to the complainant's

claim that the agency failed to give her signature authority, the agency

responded that complainant was not given signature authority because the

disaster relief was winding down and time and attendance records were

best handled by the Federal Coordinating Officer. The agency further

responded that logistical support refused to help complainant with an

assignment because they were already working on a "rush" assignment.

Regarding training opportunity in Maynard, Massachusetts, a management

official stated in his affidavit that complainant was originally scheduled

to teach a documentation branch course on August 24, 1998, but the former

Essex section chief was asked to teach the course instead because it was

determined that it was more useful to have complainant's subordinates go

to the course because they had not received any training on this subject,

whereas complainant had recently attended similar training for one week.

The official also stated that if complainant had left the Essex office

to teach the course while her employees also attended, there would have

been no one left in the Essex office.

Regarding claim 7, another management official responded that within

ten days of completing her Essex assignment, complainant was deployed

to St. Crois, Virgin Islands, where she worked from October 5 - 23,

1998. The agency further stated that management submitted an unsigned

"satisfactory" performance appraisal to complainant. The agency

maintains that the rating was justified because complainant failed to

address volatile interpersonal problems in her section. The record

contains a Notification of Personal Action document that states that

effective January 17, 1999, complainant was employed in a full-time

temporary position as a Community Partnership Specialist with the Bureau

of the Census. The agency maintains that under personnel regulations,

complainant's full-time status with the Bureau of the Census precluded

complainant from being placed on further assignments with the Federal

Emergency Management Agency. Finally, the record contains documentation

stating that on January 24, 1999, complainant changed her work status to

"not available."

At the conclusion of the investigation, complainant was informed of

her right to request a hearing before an EEOC Administrative Judge or

alternatively, to receive a final decision by the agency. Complainant

initially requested a hearing with an Administrative Judge but later

requested that the agency issue a final decision. In its final decision,

the agency found no discrimination.

As a preliminary matter, we note that we review the decision on an appeal

from a final agency decision de novo. 29 C.F.R. 1614.405(a). Accordingly,

we have carefully reviewed the entire record before us in our attempt to

discern whether a preponderance of the evidence warrants a modification

of the agency's remedial ruling. See 29 C.F.R. 1614.405(a).

Although the initial inquiry in a discrimination case usually focuses on

whether the complainant has established a prima facie case, following this

order of analysis is unnecessary when, as here, the agency has articulated

a legitimate, nondiscriminatory reason for its actions. In such cases,

the inquiry shifts from whether the complainant has established a prima

facie case to whether she has demonstrated by a preponderance of the

evidence that the agency's reasons for its actions merely were a pretext

for discrimination. See United States Postal Service Board of Governors

v. Aikens, 460 U.S. 711, 714-717 (1983).

Complainant also alleges that she was subjected to a hostile work

environment and harassment. To establish a prima facie case of hostile

environment harassment, a complainant must show that: (1) she is a member

of a statutorily protected class; (2) she was subjected to harassment in

the form of unwelcome verbal or physical conduct involving the protected

class; (3) the harassment complained of was based on the statutorily

protected class; and (4) the harassment affected a term or condition of

employment and/or had the purpose or effect of unreasonably interfering

with the work environment and/or creating an intimidating, hostile, or

offensive work environment. Humphrey v. United States Postal Service,

EEOC Appeal No. 01965238 (October 16, 1998); 29 C.F.R. � 1604.11.

While the record contains ample evidence to conclude that there were

significant personality conflicts and tensions between complainant and

co-workers at the Essex office, complainant did not meet her burden to

prove, by a preponderance of the evidence, that the agency acted with

animus toward complainant's race, color, sex, national origin, or in

reprisal for prior EEO activity. Consequently, we find that complainant

failed to establish that she was subjected to unlawful discrimination or

harassment on the alleged protected bases. Therefore, after a careful

review of the record, including complainant's contentions on appeal,

the agency's response, and arguments and evidence not specifically

addressed in this decision, we affirm the final agency decision.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as

the defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

_September 23, 2003_________________

Date

1The complaint herein was originally filed

against the Federal Emergency Management Agency which is now a component

of the Department of Homeland Security.

2The record reveals that complainant was classified as a Disaster

Assistance Employee, a temporary employee hired to respond to disasters

on an intermittent basis.